SUMMARY:

• Decorated veteran and experienced professional program manager and project manager seeking opportunities where a background and expertise in leading teams that manage enterprise Information Technology solutions is desired.
• Background in portfolio, project and personnel management, cross - functional teams, leadership and driving organizational change through best in class technology implementations in a strong matrix organizational structure.
• Skilled utilizing Agile, Scrum and Waterfall methodologies that support a wide range of complex technology projects through complete lifecycle end-to-end delivering desired technical specifications for internal customers to meet regulatory needs.

• Effective leadership and motivational skills
• Portfolio, program and project management
• Resource management, influence, hold accountable others to achieve vision
• Solution-oriented, analytical, creative problem-solving with exceptional critical thinking to resolve issues with the ability to adapt to given situation
• Excellent written and verbal communication with executives, employees, and stakeholders, onshore and offshore resources
• Expert proficiency with Microsoft Office, Confluence, Jira, Kanban, MS Project, Visio
• Strong time-management
• Skilled in networking to form synergy teams
• Effective negotiation skills, conflict resolution
• Empowered and accountable with key decision making authority
• Cultural fit, aligning with company values and strong work ethics
• Forecast project needs to deliver solutions

KNOWLEDGE / SKILLS:

• Banking

• Capital Markets
• Investment Banking
• Trade Floor Support
• Financial Services
• IT Operations
• Call Centers
• Helpdesk
• Datacenters
• Engineering Solutions
• Infrastructure Hardware
• Microsoft Windows
• Redhat
• Citrix Servers
• Jump Boxes
• Linux Servers
• Exadata
• Oracle Database Appliances
• Mysql
• Microsoft SQL
• Casandra
• Databases
• Database Migrations
• Database Mirroring
• Datacenters
• Websphere
• Jboss
• Nexus Switches
• Cisco Routers
• Cisco Switches
• Cisco IOS
• Trunking
• VLAN
• WAN
• VPN
• Clarity
• ServiceNow
• SharePoint
• Project Management
• Program Management
• Resource Management
• Presentations
• Stakeholders
• Influence others
• Verbal Communication Skills
• Written Communication Skills
• Cross-functional teams
• Monitoring tools
• Icinga Monitoring
• Process Improvement
• Define Project Scope
• Project Budgets
• Acceptance Testing
• Complex Projects
• Executive Reporting
• Coaching
• Mentoring
• Training
• Offshore
• Onshore
• Strong Matrix
• Weak Matrix
• Balanced Matrix
• Data Mining
• Confluence
• Jira
• Kanban
• Waterfall
• Agile
• Scrum
• Project Velocity
• Sprints
• Use Cases
• Epic
• Microsoft Office
• Microsoft Word
• Microsoft Excel
• Microsoft VBA
• Microsoft Project
• Microsoft Visio
• Change Management
• Change Control
• Risk Management
• Moves, Adds, Changes
• Procurement
• Vendor Management
• Costing
• Resource Manager
• Firewalls
• Load Balancing
• Fiber
• Ethernet
• Rack and Stack
• Server Decommission
• DNS
• DMZ
• Internet Facing
• Intranet Facing
• TCP/IP
• Wireshark
• Virtualization
• Vmware
• Esxi
• ScaleIO
• SAN
• NAS
• LDAP
• ADS
• Authentication
• Patch Management
• Cloud technology
• Iaas
• Paas
• Security Vulnerabilities
• Disaster Recovery

PROFESSIONAL BACKGROUND:

Program Manager / Project Manager

Confidential, Phoenix, AZ

Responsibilities:

• Influenced management to hire additional resources including Project Managers, Linux and Window Engineers and establishing a baseline of current project work load to support existing and new projects to prevent potential negative impact due to project delivery.
• Led the way, planned and managed the implementation of Virtual Desktop Infrastructure through the design of a new platform using ESX, NSX and ScaleIO to support migration of 4000 virtual desktops, improving performance and reliability.
• Saved client 50% in SAN and NAS storage costs by planning and implementing measures to eliminate third party managed storage of 1.2 petabytes of data, maximizing storage performance, which completed in a timely manner while concentrating on storage allocation and migrating over 6000 virtual servers to Confidential managed storage.
• Propelled new database technologies, Exadatas and Oracle Database Appliances (ODA), end-to-end implementation and scheduled database migrations and patching initiatives, rolled out products on time, in budget and in scope.
• Spearheaded the innovative designing, programing and implementing organizational knowledge repository using Confluence, Kanban and Confiforms to store historical knowledge of closed projects improving processes for new projects reducing project timelines through best practices for TIMS organization using internal tools.
• Driven end to end solutions, influenced developers, stakeholders, vendors, and internal teams from development, user acceptance testing to deployment to align with AMEX architectural standards, policies and procedures.
• Strategized delivery of infrastructure for oracle financials to meet and exceed regulatory controls and compliance needs, effectively negotiating with cross-functional teams to deliver project on time and in scope.

Project Manager

Confidential, Chandler, AZ

Responsibilities:

• Reduced negative customer impact, ensured change control records were created, stakeholders approved, process documented and policies were followed.
• Completed multiple projects in parallel using PMI (PMBOK) techniques to plan, coordinate, execute and close projects to decommission end of life servers with cross-functional teams including vendors and internal teams including DMZ, load balance, EMC storage, networking, stakeholders, product owners, and datacenter resources.
• Empowered to apply judgment and discretion on when to raise issues versus work through issues.