Project Manager and QA Resume

SUMMARY:

Diligent project manager offering a proven track record of leading all phases of diverse technology projects.
Excellent leadership, communication and people skills.
Expert in agile and waterfall project management methodologies. Known for ability to produce high - quality deliverables that meet or exceed timeline and budgetary targets.
Solid technical background honed by several years of Quality Assurance Engineering and Project Management experience.

TECHNICAL SKILLS:

Full Life Cycle Project Management
Systems Integration
Product Launch / Support Solutions
Quality Assurance Management
IT Efficiency Optimization
Requirements Analysis
Costing and Budgeting
Project Scheduling
QA/Rollout/Support
Hardware Testing/Test
Operations Management
Cross-Functional Supervision
Team Building & Mentoring
Vendor Management
Client Relations & Presentations

TECHNICAL PROFICIENCIES:

Platforms: Windows Server 2012, Exchange Server 2003/2007/2010 , IBM Domino Server, Novell GroupWise Server, Apache Tomcat, Team Foundation Server, Hyper-v Manager, VSO

Tools: Confidential Project, Office 365, Asana, Active Directory, SharePoint, Visual Studio.NET, Novell Network Applications, Intel Dialogic, Visual Studio Test Framework, Product Studio, Track, Mantis, Jira, TestLink, QA Revelations, PerfMon, PowerBI, Excel, SQL Server Management Studio

Languages: PowerShell, C#, XML, SQL, HTML

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager and QA

Responsibilities:

Conceptualize and implement functional specifications and requirements to successfully launch an android/IOS health and wellness management application.
Own project planning and scheduling, lead the QA team, created goals and KPIs to drive towards a successful launch and manage post-launch adoption and engagement.

Confidential

Security Program Manager

Responsibilities:

Orchestrated resolutions and patch releases in response to security issues.
Daily direction of Confidential Active Protections Program partner relationships and communication via CRM, and simplifying processes through CRM.
Designed and implemented processes for MAPP business operations, owned responsibility for all new partner onboarding and relationship management.

Software Test Lead

Confidential

Responsibilities:

Headed projects in QA automation and launched multiple troubleshooting packs/tools for Office and Windows.
Oversaw testing, triage, and scrums for updates, coordinated daily stand-ups, sprint planning, and retrospective meetings.
Collaborate with multiple teams and stakeholders to debug issues.
Design fixes and conceptualize troubleshooters for customers to identify/fix issues in a self-service manner.
Managed task prioritization utilizing sprint burn-down and velocity reports and owned communication with key stakeholders.
Drove targeted information gathering and analysis for product requirements, personally managing and implementing a thorough test plan.
Contributed to product conceptualization and requirements development, designed and Implemented a QA plan, issue identification and triage to achieve a 80% success rate by the tool for troubleshooting and fixing customer problems post launch.
Recognized and awarded by management and peers for scrutinizing and identifying potential flaws and advocating obsessively for the customer while continually meeting aggressive deadlines.
Recognized as stand-out and highly productive team manager, always delivering on schedule for the many varied product launches and updates.

Confidential

Software Quality Assurance Engineer

Responsibilities:

Invaluable member of the Windows Quality Assurance Group, heading several releases for client applications, including Visual Messaging Applications for MS Outlook, IBM Lotus Notes, and Novell GroupWise email system.
Drove test plans, test automation and manual testing, and eventual resolutions for product defects at live customer sites through collaboration with Tech Support.
Raised product quality bar with obsessive customer focus, bias for action and ownership.
Acquired complete ownership of several strategic features for the company including hospitality applications for well-known hotels, as well as Speech Recognition, Text-to-Speech, Email, Integration, and Fax.
Recognized by Confidential management team for outstanding performance in several product launches.

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