EXECUTIVE SUMMARY:

• Over 17 years of experience in Project Management, Robotic Process Automation, Solutions Implementations, Migration, Integration & Operations Management in various domains including Retail, Financial, Telecom, Cloud Computing, Business Intelligence, SaaS and Wireless Services
• Diligent Waterfall/Agile Manager with PMP certification. Adept at employing cross - platform applications and Specialize in all aspects of Agile development through Scrum practices as well as waterfall methodology
• Expertise in overseeing technology improvement initiatives and aligning technology services with business goals and leading enterprise-wide implementations
• Over 10 years of experience include Project managing the Analysis, implementation, production deployment/upgrade, application/data migration/integration, user acceptance testing and monitoring operations at Customer Sites
• Worked closely with customers such as Motorola, AT&T, Confidential ’s, Confidential, Confidential ’s, Frito Lays, Belk & Oracle Highly conceptual, innovative problem-solver with excellent analytical, organizational, and communication skills. Dedicated team player with ability to multi-task and effectively manage time with extensive coordinating experience with Customer relations and Presentation skills
• Excellent interpersonal skills with the ability to influence team members, management & external groups. Proven ability to provide technical leadership to large global teams on complicated projects

STRENGTHS:

Innovation, Omni-Channel, Client Management, Business Analysis, Budget & Cost Management, RPA, ERP, POS, DevOps, CRM, IoT, Agile, SAFe, Mobile Applications, Cloud

SPECIALTIES:

• Project Management
• Technical Innovation, Customer Engagement and Understanding
• Cloud Migration
• Robotic Process Automation
• Risk Analysis
• Azure PaaS and IaaS Services
• On-Premise Microsoft Application migration to Azure Cloud

MANAGEMENT SKILLS:

• Strategic Planner adept at combining strategic vision with tactical execution to achieve corporate milestones; Drives down operational cost to fund growth objectives
• Global Leader adept in large scale projects directing cross-functional, geographically distributed and multicultural teams to achieve established goals
• Oriented strategic leader with "Can Do" attitude offering consulting and enterprise background with business knowledge of information technology
• Capable of successfully managing and leading large teams & ability to track the progress through the multiple life cycles phases with an emphasis on quality processes and guidelines in all stages of the activities

TECHNICAL SKILLS:

Software: RMS, MS Project, Integrity, PlanView, JIRA, PowerPoint, Rally, Asana, Confluence, Adobe Experience Manager, SSIS, SSRS

RPA: UiPath, Automation Anywhere, Blue Prism

Cloud Computing: AWS, Google Cloud, Azure

DevOps: CI/CD, Splunk, Apache Ant, Jenkins

Operating Systems: Linux, Unix, HP-UX, Windows, iOS

Application Server: BEA WebLogic 8, IBM WebSphere 6, Apache Tomcat 5/4

Languages: Python, C++, Objective C, Java Spring Batch Framework, XML, Weblogic, HTML5, Tcl/Tk, Shell Script, Perl, Awk

Version Control: ClearCase, RCS/CVS, Git, Mercurial

Applications: Oracle HCM, Peoplesoft, RMS, AD, RPAS, Sage, Vertex, Oracle EBS

Methodologies: Scrum, Agile, Waterfall, Kanban

PROFESSIONAL SUMMARY:

Senior Program Manager

Confidential, Dallas, TX

Responsibilities:

• Coordinated with Program Sponsors/Champions to enable the implementation of company solutions, technical strategies, goals and objectives
• Provided oversight to ensure the program’s/project’s approach and deliverables comply with customer, quality, industry, and regulatory requirements. Facilitated regular program/project reviews with staff and leadership to ensure consistent reporting and road mapping
• RPA assessments and strategy development through data collection and client interviews to recommend the optimal RPA platforms based on client needs, scope and prioritize processes for automation, cost-benefit analysis, operating model development and building an implementation road map and business case
• Participated in creation of optimum technical solutions in the context of the client's environment, requirements
• Managed implementing solutions in Robotic Process Automation space using Agile RPA Framework
• Implemented End to End Robotic Process Automation (RPA) in financial reporting using UiPath
• Work with the business to identify automation opportunities, by analyzing new processes and assessing feasibility
• Successfully completed 3 Automation Opportunity assessments using Blue Prism and UiPath
• Automated complex business processes to mimic human intervention and provide more accuracy and added more value to business applications in the Client/Server environment using Java/J2EE
• Responsible for Implementing UiPath features such as Optical character recognition, Image Recognition, Text Analysis, Citrix Screen Scrapping for remote machines, PDF processing, Excel integration, Email automation
• Participated in planning and scheduling the BOT's through UiPath Orchestrator and robot's workload
• Maintained meticulous records of project and program financials, issues, risks, decisions, and schedules

Environment: Java Spring Batch Framework, Jira, Trello, Cloud Foundry, CI/CD, Confluence, Business Objects, AD, MS Project, Blue Prism, Automation Anywhere, UiPath, SAFe, Oracle, J2EE, RMS, Sterling OMS

Senior Program Manager

Confidential, Milwaukee

Responsibilities:

• Managed the successful delivery of Rebuild project with eight different vendors for Confidential ’s in an Agile environment
• Planned and Managed the implementation of Agile methodology within the Financial Product Development group to execute complex projects and Administered all aspects of Agile with Scrum processes
• Reported progress to stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates
• Established a new scrum team by training on agile fundamentals and coaching team for sustaining changes introduced. Implemented agile process for projects by managing the team to use Jira
• Provided daily communications, scrum notes, sprint reviews reports, project retrospectives, and regular snapshots of project velocity and budget burn rate utilizing Rally and Jira
• Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Standups, Sprint Check-In, Sprint Review & Retrospective
• Participated in Image comparison and identifying of Images using Image recognition in UiPath studio and process model for browser-based application and testing it by using UiPath
• Responsible for communication with UiPath vendor on software related issues, suggested improvements and participating with other users in the RPA community
• Reviewed Monthly financial results and provided analysis for divisional budgets and forecasts to management
• Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired result

Environment: Jira, Planview, Rally, Asana, Java Spring Batch Framework, Confluence, SQL Server, Okta Identity Management, Cognos, AD, MS Project, MFT, AEM, Azure, AWS, UiPath

Senior Program Manager

Confidential, Atlanta

Responsibilities:

• Key member of the team responsible for choosing the SaaS ERP Provider and Implementer to implement the project. Responsibilities included creating the RFP and integrator evaluation criteria
• Managed a project team consisting of multiple system integrators and internal resources for the implementation of ERP PeopleSoft HCM 10.x which included Oracle Revenue Management & Billing, EBS payroll, Sage, Vertex Tax calculations
• Prevented penalties & interest by timely supporting tax-related data requests from 5 country tax departments
• Designed, built and rolled out web-based budget and forecast collection tool (Cognos), managed data transition to DB2 database and presentation in User Acceptance and end-user analytics and reporting tools
• Responsible for reviewing project technical status and making decisions to achieve project goals
• Ensure all risks are reviewed frequently for software and Exec team is kept informed of results and status
• Reported at CXO level to Implement process for product delivery and make sure multi-site/geographically diverse teams adhere to the defined processes including consulting strategies for Enterprise IT

Environment: Oracle HCM, EBS, IBM Identity Management, Cognos, Java Spring Batch Framework, MS SQL Server, Active Directory, Visio, MS Project and Excel, MFT, .Net

Global Delivery Manager

Confidential, Atlanta

Responsibilities:

• Responsible for managing delivery projects through development, implementation, testing and deployment
• Direct actual against forecast reports to stake holders detailing budgets, timeline and scope. Single point of contact while successfully delivering multiple projects in a fast-paced and very complex environment
• Facilitated and maintained communications between multiple work groups, including customers, vendors, and technical and functional staff ensuring increased awareness of project status of all stakeholders
• Prepared project goals determined priorities, and prepared project plans. Addressed cross-functional issue/risk identification, documentation and mitigation planning
• Mentoring direct reports in effective project handling, budgeting/costing and tracking the practice
• Responsible for planning, estimation, scope/change management on day to day basis in addition to providing weekly status to management including progress and action plans for addressing risks/issues/changes involving multiple project teams
• Mitigated risk factors through careful analysis of data. Anticipated and managed change effectively in rapidly evolving global business environments
• Steering the Pre-Sales activities, preparing project proposals, Scope/Time and Budget estimation, business solutions and Developing staffing plans
• Streamlined team processes to improve KPI’s and accuracy to meet service request deadlines
• Guided the Delivery center operations by mentoring delivery managers, developing and handling good Client relationship, and managing organizational development
• Work closely on customer managing the integration of solutions with various Cloud & Mobile marketing (Push Notifications etc.) providers such as xtify, Cloudkick, CA Cloud, HP, Azure, AWS, Unisys Cloud etc
• Ensure all cross dependencies with teams are managed and communicated early and clearly such as Daily Builds, External Software Releases. Coordinate activities for Monthly Internal Product Demos at the completion of each build cadence.
• Work closely with clients to create roadmaps and managed multiple multi-site project lifecycle Application Development for Mobile Applications, Mobile Web (Cloud based backend), web services and client support services

Environment: Oracle HCM, Java Spring Batch and Struts, Websphere, MS SQL Server, Active Directory, Visio, MS Project, .NET, MS Access, Excel, RPAS, iOS, Android, Ubuntu Touch, Windows, Linux, Adurino, BI Tools, API, SOA, MS Office Suite, MS Project, Cloud Platform, Salesforce Retail, SSIS, SSRS, RFID, JDA

Senior Project Manager

Confidential, Atlanta

Responsibilities:

• Guiding the onsite & offshore design and technology teams throughout the product lifecycle.
• Coordinate with the Customers & Technical Sales & Offshore Teams to develop, implement, enhance, support and Spearheading in achieving and exceeding the targets set for the Financial Services team to comply with the client requirements
• Coordinated with Executive leadership team to develop tactical plans and manage business growth
• Managed the FS team size of 85 resources which included Audit team, IT service team, Accounts Payable and Accounts Receivable team
• Interfaced with partners and large clients to develop and maintain operational efficiencies, and proposals for increasing technical efficiency and improving profitability
• Accountable for the day to day operations of the Financial Services division which had clients from across the globe including Canada, Australia, Singapore and USA
• Successfully managed the delivery of many projects from different clients starting from initiation phase to the implementation support and User Acceptance Testing
• Oversaw the implementation process compliance into the Financial services division
• Provided enhancements to mobile application management, Mobile Device management (MDM), Process Automation, and monitored integration of products into an existing IT environment
• Manage onshore and offshore and clients to communicate/resolve and approve technical requirements. Worked with Sales teams assisting in Application and Solutions sales

Environment: Environment: Oracle, RMS, Java Struts, JSP, ASP, MS SQL, AD, MS Project, .NET, MS Access, Excel

Technical Manager

Confidential

Responsibilities:

• Involved in coordinating the detailed design review, identifying and resolving the issues related to the integration and testing with different systems
• Worked with Analysis of WNMS Integration team of 60+ contractors on OAM, WiMAX & CNM Solutions. OAM Server is used to Monitor 3rd Party Network Element’s (MSC, IVR, HLR, SGSN's, SIG, IWF etc) that it connects to in a GSM or GPRS/UMTS network and gathers statistical information from the NEs
• Involved in many successful projects starting from initiation phase to the post implementation support. Facilitated the implementation of Confidential process methods into the BT wireless projects for achieving process compliance
• Coordinated the operational decision making and strategic planning for supply chain management, technology management, quality management and cross-coordination functions
• Responsible for providing the project assessment and effort estimation for the upcoming projects that affects online offer application and identifying the resources necessary for the approved projects and User Acceptance Testing
• Participated in budget planning, scheduling, Requirements and feature analysis and release planning

Environment : Oracle, Java, WebSphere, SQL Server, AD, Visio, MS Project, .NET, MS Access, Solaris OS, Windows 2003, Linux, Oracle, Java, NetBackup, C++, QC, Load Runner, Performance Server, IMS, IVR, Location Based Server, Network Mediation, Wireless Internet OA&M, Network Element

Senior Developer

Confidential

Responsibilities:

• Working with Billing System, Order Entry and Inventory Management System to perform data validation and inquiries. Supported co-ordinating proposals, estimations, project plans, risk analysis, technical and functional specifications
• Involved in development software components including software requirement specifications, designs, coding. Participated in implementation and integration of the application with various other software subsystems including the amdocs billing software
• Worked on the TDMA MTX Data Server, a mediation device between the MTX (Mobile Telephone eXchange) and third-party client applications
• Performed the design review and identify the issues related to the integration with different systems
• Involved in closing the system testing and getting the signoff to deploy the application
• Implemented Change Control and Pest documentation/resolution process

Environment: Oracle, Java, SQL Server, AD, Visio, MS Project, .NET, MS Access, Excel