SUMMARY:

Senior PM with a seventeen - year record of successful launching, directing, managing and implementing programs. Strong skills in business development, managing stakeholder expectations, governance, feasibility, project planning, scheduling, organizing, process tracking, and effective communication and presentation with groups of any size.

AREAS OF EXPERTISE:

• Hands on Program Manager
• Planning/ Business Strategy
• Budget Planning/Cost Estimation
• Change Management
• Problem Solving skills
• Business Development
• Risk and Issue Management
• Corporate Governance
• Customer Relationship Management
• Quality Compliance/Auditing Processes
• Team-Building /Collaboration
• Team Dynamics

PROCESSES, METHODOLOGIES AND EXPERTISE:

• Project Initiation
• Project Planning
• Budgeting Control
• Project Control
• Quality-Assurance
• Building and Leadership
• Agile/Scrum
• Waterfall
• Technology Integration
• Conflict Management
• Business Assessment
• SOW Management
• Strategic Planning/Process
• Communications Management
• Coaching/Mentoring
• Cross Functional Team Decision Making
• Full Lifecycle Development
• Vendor Management

APPLICATION | SOFTWARE TOOLS:

Microsoft Project, Microsoft Word/Excel, Microsoft Visio, Microsoft SharePoint, Microsoft Team Foundation Server, Paybase 7.1, QlikView, Service Manager 7.11, Rational Tool Suite, ESP/XPression, Lotus Notes, Clarity, LATTE, Plainview, Primavera P6, Oracle, JIVA, C-Series, Rally, Service Manager 7.11, SalesForce, Annuity E-app, NaviPlan, Yellow Pad, Boris, CDB 3.0, IBM Clearquest, IBM Clearcase, United Functional Test (UFT), Big Data, Bootstrap, SQL Server 2016, Jenkins, Ansible, SonarQube, JIRA, Urbancode

EXECUTIVE HISTORY:

Confidential, St. Louis, MO

Project Manager

Methodology: Agile I Scrum I Waterfall

Responsibilities:

• Responsible for cost estimating activities
• Work with executive management on additional resources needed for efforts in portfolio.
• Schedule and facilitate project kick off meetings.
• Develop or ensure business and functional requirements are gathered, reviewed and signed off.
• Daily engagement with technical team members.
• Develop, monitor and track project plan.
• Meet weekly with technical and business team members consistently regarding status, risks, issues, action item(s) follow-up, etc.
• Schedule, present and lead weekly project stakeholder meetings
• Proactively hold risk identification sessions so project team can identify, document and monitor risks that could impede progress.
• Ensure the risk and issue logs are managed, updated and corrective actions are taken if necessary.
• Provide weekly status reports to the full project team.
• Handle all change control process tasks.
• Develop or ensure test cases/test scripts were developed and completed. Managed Defect resolution.
• Ensure all projects artifacts are stored in the project repository.
• Conduct lessons learned session and make sure all project closeout activities are complete.

Confidential, Charlotte, NC

Methodology: Agile/Scrum

Project Manager

Responsibilities:

• Facilitated business solution discussions with key stakeholders. Developed business analysis for key stakeholders to review comparisons and decision-making.
• Handled contract negotiations, pricing proposals, and other procurement activities.
• Handled Cost Estimating and completed Governance items to present in Governance meeting to request project funding.
• Managed vendor relationships and monitored contract performance for deliverables.
• Led kick off meetings.
• Develop or ensure business and functional requirements are gathered, reviewed and signed off.
• Developed, monitored, and tracked the project schedule.
• Monitored and tracked the project budget.
• Scheduled and facilitated weekly meetings with project team
• Scheduled and presented project status, risks and issues in key stakeholder meeting.
• Loaded or ensured technical resources have loaded user stories into Rally.
• Proactively conducted risk identification sessions to identify, document and monitor risks that could impede project progress.
• Ensured risk and issue logs were managed; updated and corrective actions were taken if necessary.
• Handled all change control process tasks.
• Developed and distributed weekly status reports to the full project team.
• Worked with the Training Team to ensure all training manuals were developed and provided to users.
• Ensured test cases/test scripts were developed, completed and managed defect resolution.
• Conduct Lessons Learned session and ensured completion of all project closeout activities.

Confidential

Project Manager, Bloomington, IL

Methodology: Agile/Scrum

Responsibilities:

• Developed communication documents.
• Provided support and consultation to new and existing Project Managers regarding project communications, specific tasks expected, and PM Process documentation on their projects.
• Scheduled and led kick off meetings
• Scheduled and led requirement gathering sessions.
• Developed use cases from the requirements.
• Identified and documented end-to-end business flow to improve process optimization.
• Scheduled and facilitated project risk identification sessions for specific projects.
• Handled escalation of all critical issues and risks to project leadership and if necessary to senior leadership and communicated the received final feedback to the project core team.
• Developed, monitored and tracked project plan
• Monitored project budgets.
• Facilitated project team status meetings
• Led and presented weekly status meetings for executive management.
• Developed test cases, test scenarios, scheduled and led test showcase for stakeholders.
• Handled all project closure activities.
• Completed and distributed weekly Issue and Risk Management metrics to senior leadership to provide transparency and visibility for issue and risk progression or regression for the projects in my portfolio.
• Developed and distributed weekly articles for the PM Community in PMO bulletin on various Project Management topics.
• Presented project business value to the enterprise in the PM Forums.

Confidential

Project Manager, Baton Rouge, LA

Methodology: Waterfall

Responsibilities:

• Managed timely implementation of multiple phases of the initiative, responsible for acting as the focal point; interfaced routinely with all levels of technical and business management throughout the corporation.
• Scheduled and led kick off meeting and facilitated vendor demos.
• Anticipated and Identified risks and issues that threatened project scope or timelines and collaborated with team to implement risk mitigation and contingency strategies to circumvent and/or resolve.
• Scheduled, facilitated and led risk identification sessions to identify risks proactively and implement risk mitigation and contingency strategies to resolve.
• Ensured business and functional requirements were gathered, documented and signed off.
• Managed business analysis and development, and UAT testing
• Developed and managed the project schedule.
• Oversaw external vendor engagement and performance.
• Facilitated and led project team meetings
• Led and presented weekly status meetings via PowerPoint presentations to project sponsors and key stakeholders.
• Provided project progress and status for PMO management.
• Developed and distributed weekly executive dashboard for executive leadership
• Handled project closure activities.