CORE COMPETENCIES:

• Data Integration
• Proposal Writing
• Software Implementation
• Risk Assessment
• Pricing Analysis
• Change Management
• PMBOK
• Waterfall & Agile Methodology
• Contract Negotiation
• Executive Reporting

TECHNICAL SKILLS:

Software: Windows 10, Blackberry Enterprise Server 4.1.6, SharePoint 2013, Rally, WebEx, Cisco Meeting Place, Siebel, CA PPM (Clarity), MS Office (Word, Excel, PowerPoint),MS Project, Salesforce, VMware, QNXT, Meditech, Symantec, Windows Server, MS Exchange, Adobe Acrobat, Remedy, HPSM Confluence and SAP

PROFESSIONAL EXPERIENCE:

Confidential, Colorado Springs, CO

Program Manager

Responsibilities:

• Define program governance (controls).
• Monitor program progress and communicate to stakeholders.
• Identify and track risks, responses and mitigation strategies to minimize impacts to cost, schedule and performance as well as mission operations.
• Create plans and processes required to meet all performance, schedule, quality, cost and requirements.
• Develop and maintain all project artifacts in accordance with industry best practices
• Define project plans, stakeholder engagement, project tracks and resource needs for related projects.
• Facilitate meetings including daily stand - ups, issue resolution, and project status meetings.

Confidential, Greenwood Village, CO

Sr. Project Manager

Responsibilities:

• Define and track project milestones while developing, maintaining, and reporting on an overall integrated delivery.
• Negotiate and manage scope to ensure commitments are achieved within agreed upon time, cost, and quality parameters.
• Estimate and tracks project financials; effective at resource and capacity planning
• Identify risks, issues, and mitigation plans and working with leadership to drive to resolution
• Develop and tracks project performance metrics; tracks and communicates out on benefit realization
• Propose recommendations and adjustments to project delivery and related solutions throughout the life of the initiative.
• Utilize Waterfall and Agile methodologies in project delivery
• Manage vendor relationship with Confidential .

Confidential

Sr. Project Manager

Responsibilities:

• Developed project plan to obtain electronic health records from Medicare and Commercial payers.
• Led cross-departmental team members. Ensured teams understood and adhered to responsibilities scope, timeline and deliverables.
• Coordinated data collection activities for Confidential and STAR Measures.
• Led contract negotiations between vendor, Confidential and insurance payers.

Confidential, Centennial, CO

Project Manager

Responsibilities:

• Ensured appropriate project governance is in place, project steering committee, change control, baseline management
• Collaborate with EPMO portfolio, program and other project managers.
• Identified and managed project risk and issues. Devise and implement effective strategies to mitigate or resolve issues.
• Comply with HIPPA, SOX and CMS measures
• Facilitated stage gate reviews and project updates.
• Served as point-person for internal and external project communications; communicates project milestones, completion dates, costs, risks, issues, contingencies and other significant matters to team and stakeholders
• Assembled reports on project status, including progress, financials and resource deployment in Clarity for Program Lead.
• Managed build out of virtual clients for keystroke replication.
• Coordinated server builds, migrations and Operating System upgrades
• Utilized Remedy ticketing system

Confidential, Denver, CO

Project Manager

Responsibilities:

• Collaborated with Operations, Service Delivery Managers, Technical Solution Managers, Technical Delivery Manager, Sales Accounting Executives, Implementation and Hosting Managers
• Developed and manage Project Plans.
• Coordinated offshore teams and client support teams
• Responsible to manage and complete Infrastructure support projects
• Provided service strategy, design, operations consulting for systems support on numerous client projects.
• Managed Confidential 's Hosting Services data centers service for customers utilizing virtualization.
• Compiled weekly status reports and post to PMO SharePoint site.
• Coordinated Datacenter build outs with Architect group, Environment Management Team, Networking group, and Environment Build Teams
• Coordinated Software deployments in production environments.
• Led customer facing calls and meetings.

Confidential, Aurora, CO

Project Manager/ Scrum Master

Responsibilities:

• Facilitated Sprint Planning, Daily Stand Up and Sprint Review meetings.
• Scrum Master for Software Development project.
• Removed impediments faced by team.
• Reported project status utilizing dashboards.
• Worked with the Product Owner to create the product backlog.
• Facilitated cross-team communication and cooperation.
• Defined project governance policies and manage financial concerns.
• Built team relationships and partnerships across organizational lines.
• Delivered completed software code to production environment.
• Coordinate server build out with IMG Data Center Services

Confidential, Englewood, CO

Program Coordinator/Project Manager

Responsibilities:

• Managed Software implementation Project.
• Led Team Meetings and tracked actions.
• Created and established governance guidelines/framework to support project delivery functions.
• Developed and delivered progress and summary reports and other required documentation.
• Oversaw process improvements to mitigate risks and issues.
• Reviewed audit procedure and process. Communicate audit results with stakeholders.
• Participated in leadership and management activities to identify internal and external challenges, opportunities and improvements.
• Managed Project Change Requests as Change Control Facilitator
• SME for PMO Change Control process and procedures

Confidential, Centennial, CO

Project Manager/Telecom Analyst

Responsibilities:

• Tested new telecommunications system hardware and software.
• Executed and document procedures and controls for telecommunications service, support, distribution of policy, and hardware maintenance agreements.
• Assisted in the planning and implementation of additions, deletions and major modifications to the Telecommunications infrastructure.
• Researched telecom vendors and completed the end-to-end procurement of equipment and services.
• Managed direct and third party vendor relationships for telecom (voice\data\wireless) services, ensuring contract compliance and adherence to service level agreements.
• As Telecom Services Portfolio Manager, managed a team through a process for provisioning, updating, and decommissioning users, devices, and services on a continual basis. Oversaw all telephony changes, including routing.
• Managed the implementation and provisioning of telecom services and inventory; voice/data/wireless.
• Analyzed telecom billing for cost optimization and vendor reduction.
• Managed escalations with carriers, suppliers, and internal organizations.

Confidential, Colorado Springs, CO

Resource Analyst

Responsibilities:

• Responsible for overall project implementation, award through project closeout.
• Collaborated with various business units to develop performance enhancement programs and best practices.
• Monitored project activities and advised staff of issues due to resource availability.
• Responsible for staff/account management and prioritization and forecasting.
• Analyzed project profitability, revenue, margins, bill rates and utilization.
• Promoted the establishment of uniform practices, processes and standards.
• Provided leadership and guidance in all aspects of the sales cycle.

Confidential, Colorado Springs, CO

Project Coordinator/ Documentation Specialist

Responsibilities:

• Responsible for the overall delivery of client/partner strategic initiatives, including planning, coordination and implementation of project plan(s).
• Reviewed Systems and Data Storage inventory to improve performance and Return on Investment (ROI) for customers.
• Worked jointly with internal departments to develop accurate project timelines and required lead times.
• Reported the status of on-going and/or closed projects through a standard set of performance indicators.
• Authored procedures and context-sensitive help documents, providing how-to and best practices.
• Recommended upgrades and revision upon review of customer’s product portfolio.
• Partnered with Technical Architects and lead the RFP process for external vendors, including contract review and negotiation.

Confidential, Denver, CO

Project Coordinator

Responsibilities:

• Responsible for assisting the Automated Test Group with the implementation of data from Confidential ’s 40 legacy systems to three Siebel systems.
• Trained Automated Test Group on Siebel, tested software and escalated issues.
• Implemented best practices to improve efficiency.
• Coordinated the efforts of team members and third-party contractors in order to deliver projects according to plan.
• Worked with Siebel Developers to insure successful deployment and rapid stabilization.
• Maintained business continuity for impacted organizations during the transition phase.