SUMMARY:

To lead a technical team as an IT Manager, Network Manager, System Engineer, or hands - on Project Manager in a world class firm. Offering a cumulative total of over seven years of IT Project Management experience, over twelve years of hands on IT experience, seven years of telecommunications experience, and six years of inside/outside sales experience.

INFORMATION TECHNOLOGY PRIMARY SKILLS:

• Project Management including PMBOK, ITIL, Agile, and Scrum methodologies throughout the project life cycle from inception to completion on over 15 high complexity, 120 medium complexity, and 300 low complexity projects though a diverse area of corporations and clients.
• Operating Systems including Windows 95, 98, ME, 2000, XP, Vista, 7, 8, 10, 2003 Server, 2008 R2 Server, and 2012 Server
• Network Analyst including Design Architect of 50,000 Access points, TCP/IP, LAN,WAN, Wi-Fi, OC12/OC3, VTAM for mainframe, configuration of switching and routing (HP and Cisco), LC, SC, ST Fiber and Copper termination, Active Directory (for network IP addressing), DHCP, DNS, VLAN subnetting
• Program proficiency including Microsoft Word, Excel, PowerPoint, Access, Project, AutoCAD 2015

EXPERIENCE:

Confidential, Brentwood, Missouri

Senior Implementation Manager/Coordinator

Responsibilities:

• Management of 85+ ongoing projects/tasks focusing on network connectivity, provisioning, and deployment phases for Enterprise Branches (Inception to Closure)
• Vendor management for network circuits ranging from all major carriers
• Network Provisioning including Active Directory, DHCP scoping, IP Configuration, Account management, AS/400 Print Queue setup, Cisco router and switch configuration via dial-up, or SSH using Putty
• Specific provisioning of routers/switches including several VLANS, primarily using class C subnets per site
• Network Deployment on site managing technicians and operations managers, supporting the installation of printers, terminals, and other network attached devices.
• Use of RequesIT/ServiceNOW for project management and incident management
• Troubleshooting on Cisco 2960+/C/X, and 3750 series switches and 890 series routers

Confidential, Maryland Heights, Missouri

IT Project Coordinator/Manager

Responsibilities:

• TWC/BHN Merger and Acquisition Program - Execution and Closure
• Service Delivery, Application, and National Data Center Consolidation Program - Initiation and Planning
• Creation of deliverables at the program level, such as communication plan, Confidential, Team Status, Decisions log, Action Items log, Weekly Status Deck, Intake, Budget status, MPP Master Plan, MPP reports, Issues/Risks, and call to play
• Owner and administrator of the SDP SharePoint website and all content
• Use of Clarity as a PPM tool
• Responsible for budget and end of month financials including forecasts and reporting

Confidential, Kansas City, Missouri

IT Project Coordinator/Manager

Responsibilities:

• Creation and execution of Implementation Plans pertaining to infrastructure, database, and meter data updates, changes, configurations, refresh, builds, decommissions, maintenance, and patching.
• Planview administrator and SME for PS and MDM
• Management of resources time and activities related to the MDM project
• Participate in high level executive meetings by making recommendations and detailed note taking for upcoming projects
• Coordinate with all team members to create and modify weekly meetings
• Creation of SharePoint websites pertaining to new projects within the MDM realm
• Coordination activities such as project procurement of new team clothing and accessories
• Use of MS Excel, PowerPoint, Visio, Project, Word, and Planview for project management

Confidential, Riverside, Missouri

Project Manger/Systems (WLAN) Engineer

Responsibilities:

• Lead Architect and designer of over 50,000 access point locations throughout all sites
• Development of project plans including a comprehensive work breakdown structure
• Cost planning of resources based on a time and material rate
• Risk Management, Communication, and resource management planning and analysis
• In charge of all change orders per individual project scope of work
• Travel to Las Vegas, Atlantic City, and other locations 60%
• Supervision of on-site installation teams at Caesar’s Palace Las Vegas High Rise towers
• Designed framework for MDF-IDF-Room
• Directly trained and managed multiple teams of surveyor’s
• Use of Auto-CAD and state of the art Motorola Lan-Planner software to map out wireless propagation for each site.
• Create and update data rack profile spreadsheets for each property, outlining existing equipment, power and cooling requirements, available space necessary for new equipment, and new rack builds
• Use of Salesforce, MS Excel, and MS Project for project management

Confidential, Gladstone, Missouri

Subaru Sales Consultant

Responsibilities:

• 12-16 vehicles per month
• Financial negotiation with clients
• Record setting new car salesman
• 94% proven customer satisfaction via Subaru OLAP rating
• Cyclical employment - gaining expert level sales experience

Confidential, Kansas City, Missouri

Project Management

Responsibilities:

• Budgeting and cost analysis of a $450,000 project using proprietary software.
• Engaged with every stage of the SDLC and team coordination.
• Communication with teams, stakeholders, and upper management.
• Creation of the Business Requirements Documentation, internal communication process flow, Confidential Matrices for projects, and Project Plan through Team Foundation Server (TFS) and MS Project.
• Solution Architecture creation and resource allocation
• Software Development wireframe creation through MS Visio
• Use of MS Project for project management

Confidential, Columbia, Missouri

Technical Project Manager

Responsibilities:

• Management of several large projects totaling over $2 million including Wireless Access Points, Networking, Switching, Video Surveillance, Access Control, and Hosted Services
• Coordinate with government entities such as school systems, hospitals, banks, and municipalities
• Create the Statement of Work and Bill of Materials for projects
• Work with client on project initiation and closing signatures and identify and correct any issues throughout the project life-cycle
• Organize, prioritize and coordinate development objectives to meet customer business needs
• Frequent on-site visits with clients on project planning and implementation
• Management of Datacenter projects and customer support to the datacenter
• Occasional field service work sub for technicians/engineers
• Create and present Request for Proposal documentation
• Projects included Active Directory and Exchange Migrations or upgrades for large schools
• New Server builds with new instances of VMware for customer sites and in our datacenter
• Use of MS Project for project management

Confidential, Columbia, Missouri

IT Project Manager

Responsibilities:

• Lead PC Migration small to medium size projects through lifecycle utilizing a combination of waterfall and scrum methodologies.
• Manage a broad spectrum of project’s with several international accounts
• Continual Improvement Lessons Learned Focal
• Implement six sigma and lean methodologies through green team
• Update Remedy, Asset Portal, Websphere, and Approve changes for accounts
• Received Eminence and Excellence Award in October 2012 for achieving 99% accuracy in all NOC submissions to the PMO.
• Assist Asset Management in tracking Hosts/servers/serials
• 97 Low to Medium complexity project ranging from one month to nine months closed in 93.4% green status in 2012
• Steady State Focal for the two largest accounts in our pool
• Projects included: new server builds, decommissions, migrations, storage additions, backup services, website dependency management, virtualization, and disaster recovery.
• Use of MS Excel, CMDB, Lotus Notes Apps, and Remedy for project management

Confidential, Missouri

Project Leader

Responsibilities:

• Coordination with sales division, engineering department, electrical contractors, and client team to create and follow project milestones
• Obtained new clients from Business-to-Business outside sales/cold calling
• Wrote estimates as an independent contractor saving companies on average 73% on lighting cost with an average ROI of less than 3 years
• Worked with the local city lighting incentive program manager to further benefit customers by reducing their costs, while also reducing loads from the power grid

Confidential, Missouri

Business Owner

Responsibilities:

• Break-fix troubleshooting, new server builds, new network builds (LAN/WAN)
• One on one hands on training of basic Windows Operating System, Windows Works, and Applications to end users