SUMMARY:

• Over 25 years of hands on Business Analyst/Functional ERP experience
• 15 years expertise in SAP R/3 and Enterprise HR up to module ECC 6.0, Dun & Bradstreet M Series, Peachtree, BPI, Lotus Notes, Smartsuites, WordPerfect, Microsoft Word, Excel, Windows 2000 and NT, BSI, Infopak
• Confidential expert with a strong focus in HRIS and ERP systems and expert - level hands-on configuration skills in the SAP HCM/HR system. ADP Globalview Uperform.
• Specializes in providing customized, time-sensitive solutions to complex system issues (including ERP systems) with direct clients.
• Utilizes various resources to troubleshoot and resolve critical issues.
• Extensive client-facing experience in multiple industries.
• Self-motivated, goal-oriented, organized and efficient.
• Excellent communication skills and the proven ability to effectively coordinate with others in all levels of an organization.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta

Project Lead

Responsibilities:

• Setting up SAP HR and BSI
• Configured system for HR implementation
• Gathered evidence
• Reviewed their business processes
• Brought data over from legacy system
• Linked HR to FICO
• Worked with 3rd party vendor to purchase and deliver software for calculation
• Responsible for managing several key client accounts, providing product support and expertise for SAP HCM clients across SAP 4.5 to ECC 6.0 releases.
• Responsible for support of Rimini Street tax update deliverables, and assisting with the research, scoping and review of product specifications.
• Where applicable, assist with documentation, testing, packaging, and delivery of such updates for mission critical client implementations

Confidential, Houston, Texas

Internal Control Auditor

Responsibilities:

• Reviewed Business Process Flow Documents and Business Process Procedures and Functional Specs for completeness of control points and process
• Document control points in HRP documentation to prepare initial sox template
• Review functional and technical specs for transaction codes, detailed handling errors and security roles.
• Review Testing documents, unit test, integrated tests, User Acceptance Document for completeness in HRP project implementation
• Analyze Security roles from an SOD standpoint for validation
• Traced audit issues from HRP project implementation for follow up from project.

Confidential, Charlotte, North Carolina

Senior SAP HCM/HR Consultant

Responsibilities:

• Provide ongoing remote support to various clients in industries including manufacturing, media/communications, utilities, and education.
• Hands-on configuration of various areas in Confidential and benefits including tax models and BSI.
• Wrote rules and schemas to resolve client issues in environments ranging from SAP 4.6 to ECC 6.0
• Presented workshops at Confidential to educate client end-users, HR consultants, and decision-makers on the strengths and capabilities of SAP HCM solution with a focus in Confidential .
• Prepared SAP HR/HCM training documentation for training classes.

Confidential, San Antonio, Texas

Confidential IT Specialist

Responsibilities:

• Performed and coordinated applicable change lifecycle steps including gathering, configuring, testing communication, documentation and training in technical areas of responsibility in SAP 4.7C.
• Provide end user support and training in technical areas of responsibility in HR with SAP Confidential
• Managed the critical timing and organization of assigned requests while coordinating with associated end users in order to understand requirements.
• Participated in applicable platform councils working with XI platform..
• Participated in and provided cross training for areas of responsibility.
• Project Team Lead and Manager on different projects.

Confidential, Austin, Texas

SAP HR Consultant

Responsibilities:

• Configuration of SAP Confidential for 4.6c in the area of taxability model and wage types.
• Performed Integration testing and parallel testing on the project.
• Documented business practice procedures for process of the SAP system.
• Mentored company employees to understand the SAP process to integrate with their business
• Help troubleshoot problems with BSI tax factory and help configure customizing of tax models
• Provided additional support past Go-Live Date,
• Evaluate documentation, processes, and ensure compliance with Sarbanes-Oxley (SOX)
• Audited configuration for compliance for IT for Sarbanes Oxley
• Analyzed financials for the Brand Marketing division

Confidential, Austin, Texas

Senior SAP HR Support Specialist

Responsibilities:

• Analyzed customer software problems
• Resolved issues with critical problem solving and troubleshooting skills
• Performed extensive analysis for troubleshooting of customizing configurations; analyzed short dumps; debug RPCALC*
• Performed trace analyses and developed training curriculum
• Participated in Strategic Projects as Project Lead (SAPNet knowledge DB development, customer support help desk enabling)
• Effectively coordinated with customers, partners, and third party consultants to provide solutions
• Provided year end support for US Confidential taxes working with developers to fix year end issues and was yearend Angel.
• Directly interacted with customer in applying HRSP notes and making necessary changes to their system
• Maintained test 4.6C client HRSP level and configured to reproduce customer configuration
• Developed and maintained relationships with developers via e-mail, phone, and conference calls, in order to provide timely resolutions to clients regarding complicated development issues

Confidential, Austin, TX

Business Control Analyst

Responsibilities:

• Establish control procedures to be used by the worldwide field design center.
• Documented procedures using Smart Suites.
• Developed an online database using Lotus Notes.
• Audited newly establishes procedures for efficiency and control.
• Document ASIC designs for customer presentations.
• Developed meeting materials for presentations on a variety of topics for management use.
• Performed a financial analysis of purchase, documented from SAP software.

Confidential, Austin, TX

Systems Analyst

Responsibilities:

• Worked as a consultant with various firms in the Austin area.
• Implemented Oracle system to audit minutes of use on long distance service.
• Acted as full charge accountant using Confidential and Confidential systems for state agency.
• Audited the implementation of a new accounts receivable system for local newspaper.
• Provided Help Desk support, testing and training at the Texas State Comptrollers office

Confidential, Austin, TX

Consultant

Responsibilities:

• Provided customer support via phone and client visits for 115 Texas school districts on an automated accounting package.
• Created User Manuals for the automated Confidential, Benefits and Human Resource portions of the software.
• Provided system test and analysis of software enhancements based on customer specifications.
• Analyzed and reviewed school districts financial statements for compliance to State of Texas audit requirements.

Confidential, Austin, TX

Accountant

Responsibilities:

• Prepared financial statements on Lotus 123.
• Processed Confidential for 120 employees including federal and state tax reporting.
• Purchased required business equipment for the organization.
• Performed Human Resource duties including EEO reporting and healthcare benefits.
• Maintained inventory.
• Appointed to an American Disability Act State task force.