Project Manager Resume Houston, Texas - Hire IT People

PROFESSIONAL SUMMARY:

Versatile and hands - on Project Manager who leads teams to design and implement successful IT projects that align business and IT objectives and deliver rapid results.
Energetic, driven, and accomplished Project Manager with a track record of success in managing complex modernization and system integration projects.
Sophisticated and engineering skills with genuine enthusiasm for resolving business challenges through technical innovation.
Solutions driver who bridges the gap between business and technology while envisioning the bigger picture.
Devises strategies to align multiple disciplines, coordinating efforts between business groups and driving complex systems integration for robust, high-quality systems that solve business problems and provide business results
IT infrastructure and Standardization Team Collaboration, Coaching & Motivation
Business Transformation Solutions Budget Management & Cost Containment
Leadership &Performance Enhancement Business Continuity & System Security
Analytical Problem Solving Abilities Risk Management
Led and implemented complex projects and Global teams mitigated risks, managed requirements, and worked with project stakeholders while managing expectations at the department and project levels.
Directed the relocation of a regional data center and company regional office within West Africa; devised startup planning and managed operations within given resources, time, and budget
Top - performing leader with record of implementing successful call center operations and IT services initiatives that increased efficiencies, reduced expenses, and increased customer and associate satisfaction
Trusted leader known and respected for leading successful change in projects and building credibility with executive teams and staff
Multi-tasking and managing multiple scopes, schedules, budgets and stakeholder communication.

PROFESSIONAL EXPERIENCE:

Confidential, Houston, Texas

Project Manager

Responsibilities:

Completely overhauled project management system to create reliable reports and improve billing accuracy
Led a 18 - month, $2.2m infrastructure project for the company and project was completed on time and within budget.
Salvaged trouble project for the company, stepping in after delays had badly damaged client Relationship drew up new schedule, identified and resolved major issues and deliver flawless system two weeks ahead and revised scheduled.
Develop status report, cost estimates, and resource plans

Confidential

Project Manager

Responsibilities:

Supported development and software quality assurance to ensure optimal progress and product stabilities for end users
Trained team members on development process
Employed mitigation strategies in response to identified technical risks.
Oversee multiple projects across all phases of development and collaborated with development to plan project sprints.
Monitor workflow and make timeline adjustments as needed.

Confidential, Indianapolis

IT/BUSINESS INTERGRATION MANAGER

Responsibilities:

Directed Level I and Level II Help Desk support team managed, trained, and monitored cross - functional team of 10 members. Designed and developed IT strategy to support a Regional user base of more than 900 users
Managed a 4-month training and project collaboration to support an integrated software SAP solutions initiative to implement at 4 facilities within in Indiana
Managed teams including up to 10 direct and indirect reports; developed staffing plans, managed workloads, defined deliverables, hired resources, conducted performance reviews, and ensured compliance with established company policies.
Established large, high-performance IT teams in the Japan regional office to support IT regional operations and support utilized local resources in Japan to establish cost savings.

Confidential

Help Desk Associate, South Holland, IL

Responsibilities:

Answered client calls regarding usability issues and software s errors.
Documented errors and customers questions and escalated appropriately

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Project Manager Resume

Houston, TexaS

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