SUMMARY:

• My background as a Project and Applications Manager exemplifies a 17 year progression of practical IT experience with a consistent track record of success as an implementation and delivery expert.
• The mix of business and technical expertise makes up a unique skill set that leads to effective managing diverse resources and systems and driving the best solutions while meeting the most aggressive deadlines.
• End - to-end Global ERP implementation at a Confidential 100 company.
• Full lifecycle SAP implementations including Hybris integration into ECC environment.
• 3 year experience of pioneering Confidential America’s DTC IT solutions including Retail and eCommerce implementations in the US and subsidiaries.
• 7 years of extensive SAP AFS IS experience simultaneously managing projects, enhancements, support, and integrations to third party solutions.
• Involvement in Confidential FMS prototype build in Waldorf, Germany and Global FMS rollout project based in Amsterdam, Netherlands included solution architecture consulting.
• Redesign of SAP architecture to optimize system performance.
• Management of SAP support including ECC, CRM, PI, EDI, Hybris, Solman.
• Hands on configuration and expertise in SAP ECC and CRM, and Oracle OTC.
• Experience in all areas of the project lifecycle and various project management methodologies: SAP ASAP, Agile, Scrum, R2I, PACE, OTC Express.
• IT Governance and Service Management including ITIL Certification.
• Business background consisting of an MBA and positions in accounting and supply chain contribute to my understanding business goals and ability to work closely with business stakeholders.

TECHNICAL APTITUDE AND GOVERNANCE:

Governance: ASAP and JIRA Methodologies, ITIL, PMO, Change and Risk Management

Solutions: Business Process Modeling, Project Management, Global Implementations

Products: SAP, Oracle, Microsoft Office and Project, SharePoint, SQL

Software: HPQC, Solution Manager, TOAD, ITG, RCS, TestDirector, Winrunner, Visio

Development: Java, Visual Basic, PL/SQL

PROFESSIONAL EXPERIENCE:

Confidential, Irvine, CA

Global Solutions Senior Manager

Responsibilities:

• Manage eCommerce IT projects for Confidential America Group overarching multiple teams and systems.
• Projects in progress: Hybris B2B platform integration into AFS, Confidential Marketplace presence/integration with Quivers, eBay, Jet, Channel Advisor, Newegg, Rakuten, Amazon.
• Launched Hybris Global Confidential B2C eCommerce platform in the US as a first pilot market on April 22nd 2013. Utilized Atlassian JIRA for project tracking and issue resolution.
• Launched Onitsuka Tiger eCommerce Hybris site in 2014 and Confidential Tiger in 2015.
• Manage Global Retail IT projects for Confidential America Group.
• Lead Confidential outlet store rollouts meeting aggressive deadlines (20+ stores in 2015).
• Manage retail implementation for Mexico Subsidiary.
• Facilitate retail integration and IT support for Confidential Canada.
• Facilitate integration of KWI US retail solution into SAP landscape.
• Manage Global IT projects for Confidential America Group (AAG) including Confidential America, Confidential Canada, Confidential Mexico and Latin America subsidiaries.
• Execute blueprinting of SAP FMS OTC Global Rollout in Confidential Europe, Confidential Amsterdam.
• Facilitated Phase I of CAR/CEI project stream for linking MyAsics and Hybris B2C data.
• Implement AAC SAP AFS template for the newly created Confidential Mexico subsidiary.
• Manage implementation and solution architecture of the Global Master Data Management project and Data Visibility enablement for AAG subsidiaries to Confidential in Japan.
• Manage SAP OTC programs, support, enhancements, and projects.
• Lead SAP OTC enhancements and support including prioritizing and owning of the incoming requests and optimizing order management environment.
• Manage CRM 7.0 environment including B2B site for Confidential dealers and rollout of Service and Warranty Management solution to enhance Consumer Relations.

SAP Applications Manager

Confidential

Responsibilities:

• Conducted detailed assessment of SAP environment, identified gaps in the original implementation, and formulated recommendations on improving SAP solutions.
• Engaged SAP America to conduct Health Check of Confidential SAP Application environment and implemented Top Tier High Risk improvement recommendations.
• Led the establishment of SAP Governance by establishing SOPs around Change and Eelease management, authoring Change Management Policy and instituting the weekly Release Board.
• Achieved stabilization of production environment focusing on the resolution of defects while ensuring the support of company’s double-digit growth via implementing projects.
• Built the internal team and reduced dependency on 3rd party consulting services.
• Led design, development and implementation of many solutions including Consignment Pay by Scan, West Coast 3PL establishment, ARUN rules/prioritization, and ATP enhancements.
• Managed the entire cross functional development scope (RICEF design, development and implementation) and ABAP developers in addition to the functional analysts.
• Effectively acted as a PMO and Change Manager while identifying major business opportunities/pain points and leading prioritization meetings with business stakeholders.
• Implemented SAP Solution Manager CHARM functionality to streamline SAP change control process, which enabled consistent J-SOX compliance in E&Y audits.
• Implemented Solution Manager project documentation and Help Desk functionality to bring structure to service requests and defined SLAs across multiple platforms.
• Prepared weekly status of support tickets, stabilization efforts and issue resolutions
• Led meetings to own support request, prioritize incidents and future builds with various departments and stakeholders including offshore and international teams.
• Advised senior management on strategic system integrations in support of business goals.
• Introduced SAP VLM for estimating ROI and realizing value of the projects.

Confidential, Carlsbad, CA

Project Manager/Business Analyst

Responsibilities:

• Managed project to redesign interfaces between TMaG Central Product Launch system and adidas SAP MDM module.
• Participated in SAP assessment and preparation projects with concentration on SD and MM.
• Conducted feasibility assessment of replacing I2 system with SAP APO.
• Conducted gap analysis and created the detailed design of reverse logistics business process.
• Managed implementation of Embtrak application, which resulted in automation and integration of color coordinating order fulfillment, quadrupled productivity, and reduced overhead by 40%.
• Rolled out Cresting commercial application to Europe TMaG subsidiary to support 10% of cresting business growth by providing visibility into order status and shorter order fulfillment cycles.
• Led resources for enhancement projects for sales and CS applications (e.g. configurator, credit card order application, warranty and return processing, customer facing documents).

Confidential, Pittsburgh, PA

Sr. Systems Analyst/Project Lead

Responsibilities:

• Led Global Reporting, Analysis and Strategic Planning project for Confidential World Alumina to integrate and capitalize on OTC implementations in North and South Americas and Australia.
• Consulted and supported Confidential Extrusion BU from start to finish of the implementation timeline including Process Playbacks, Conference Room Pilots, “Day in the Life”, UAT, QA, and Go-Live.
• As part of PMO, the main task was to maintain EBS solution commonality across many business units. Specific responsibilities included:
• Reviewing EBS solution footprints, advising as to possible alternatives to prevent customizations and use “vanilla” Oracle functionality.
• Determining whether business requirements are common or unique.
• Performing thorough business, system, and gap analysis.
• Providing workarounds, recommending changes to enhance business processes, or delivering solutions when out-of-the-box functionality was not available.
• Reviewing Business Units’ set ups, performing configuration and migration tasks across environments and instances via ITG (Kintana) and RCS - change control tools.
• Led efforts for building automated test scripts to expedite data loads and integrated testing.
• Oversaw and managed activities for Oracle 11.5.8 and 11.5.10 upgrade planning and testing.
• Led team of Confidential contractors to work with Oracle development and support groups to resolve upgrade issues, test patches, manage service requests.
• Addressed Oracle pricing module security audit concerns by designing price auditing reports.
• Developed specialized Advanced Pricing solution for Extrusions Business Unit.

Systems Analyst

Confidential

Responsibilities:

• Designed workflow and mass pricing change solution for the highly volatile metal price markets.
• Drove business units to consensus on common single domestic sales tax design that resulted in 20% reduction of implementation timeline across documentation, testing, and training.
• Designed sales order and pricelist data conversion and validation process.
• Supported third-party bolt-ons and interfaces between Oracle and transportation systems: Best Transport, CT Logistics, Shipper’s Commonwealth.
• Played a key role in designing and developing common EBS OM documents and financial reports.
• Acted as a liaison between business community and developers during the process of identifying requirements, coding, testing, and implementing solutions.
• Assisted Internal audit team to ensure compliance to Sarbanes-Oxley section 404 requirements and controls. Establishing Confidential Self Assessment Tool (ASAT) as internal control tool set reduced time required to perform the outside audits by 25% by resolving identified gaps upfront.

Confidential, Pittsburgh, PA

SAP R/3 Instructional Developer/Systems Analyst

Responsibilities:

• Analyzed business requirements and designed SAP SD solutions including configuration of the organizational elements, partners, master data, sales order types, pricing.
• Prototyped enhancement solutions including configuration of output types, new item and schedule line categories, condition types, access sequences, and credit management.
• Interviewed Subject Matter Experts in process areas to create reference and training materials.
• Developed and revised SAP manuals for Financial Reporting and Costing System, Logistics IS, HR, Inventory Management, PR Processing, and Vendor Evaluation modules.
• Created, edited and updated departmental Web pages and Company Intranet.

Confidential, Pittsburgh, PA

Assistant Grant Program Manager

Responsibilities:

• Collected, researched and analyzed data on various industries and academic institutions.
• Facilitated executive partnership programs, training, language studies/tests.
• Maintained Access database of participants, courses, and offerings.