Project Manager Contractor Resume
Bloomington, IN
SUMMARY:
Over 20 years of information technology project management, infrastructure management, telecommunications, vendor management and PMO operations supporting the industries of utilities, automotive, airlines, Pharmaceutical and healthcare.
CORE COMPETENCIES:
VoIP Platforms: Cisco, Avaya, Nortel, Confidential
PROJECT MANAGEMENT METHODOLOGY: PMBOK , Waterfall, Agile , and ITIL Service transition processes.
SOFTWARE: Microsoft Office , Share Point , Prochain PCS/PCE, HP PPM Center
EXPERIENCE:
Project Manager Contractor
Confidential, Bloomington, IN
Responsibilities:
- W ork with the Director, People Management Office and steering committee to de velop strategies and plans for execution;project manage the execution .
- Develop, maintain and effectively execute project plans throughout project life cycle.
- Identif y and develop project/process improvement opportunities ,.
- Provide vendor management and service delivery activities
PMO Project Manager
Confidential, Indianapolis, IN
Responsibilities:
- Assisted in defining and maintaining process standards by providing a framework to establish standard performance measures based on organizational goals and objectives of Confidential .
- Participated in setting standards for how projects are run, and that these standards are followed.
- Gathered project data and production of information for management review.
- Provided guidance and advice to project managers.
- Assisted in managing and facilitating the portfolio management process.
Project Manager Contractor
Confidential, Bloomington, IN
Responsibilities:
- Lead and directed migration initiatives to move customer from Confidential telephony system to Cisco VoIP platform.
- Ensured the written scope of work was agreed upon and signed by customer and outsourced vendors.
- Developed a detailed project plan that identified key milestones and deliverables.
- Managed VoIP SLA Compliance and Enforcement.
Senior Voice Project Manager
Confidential, Cincinnati, OH
Responsibilities:
- Performed discovery revision of its EOL database of ( Confidential & Confidential 's) IPX PBX equipment Confidential all of its EMEA, APAC and Americas sites globally.
- Performed extensive research and cleanup on customers 5ESS Switch and revised updates accordingly.
- Performed capacity planning and circuit provisioning for IPT global installations .
Senior Project Manager
Confidential, Minneapolis, MN
Responsibilities:
- Project managed Confidential 's IPT migration from Avaya to Cisco for 300 sites globally.
- Participated in Confidential repatriation project to migrate over 1,000 Pacificare servers from California to it's Eagan, MN Data center.
Senior Project Manager
Confidential, Mankato, MN
Responsibilities:
- Implemented IT Infrastructures (WAN / LAN / Wireless / VOIP) for Confidential and Confidential .
Project Manager
Confidential, Frisco, TX
Responsibilities:
- Installed DCE/DTE equipment, moves and adds for Confidential in Dallas, Texas