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Project Manager Contractor Resume

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Bloomington, IN

SUMMARY:

Over 20 years of information technology project management, infrastructure management, telecommunications, vendor management and PMO operations supporting the industries of utilities, automotive, airlines, Pharmaceutical and healthcare.

CORE COMPETENCIES:

VoIP Platforms: Cisco, Avaya, Nortel, Confidential

PROJECT MANAGEMENT METHODOLOGY: PMBOK , Waterfall, Agile , and ITIL Service transition processes.

SOFTWARE: Microsoft Office , Share Point , Prochain PCS/PCE, HP PPM Center

EXPERIENCE:

Project Manager Contractor

Confidential, Bloomington, IN

Responsibilities:

  • W ork with the Director, People Management Office and steering committee to de velop strategies and plans for execution;project manage the execution .
  • Develop, maintain and effectively execute project plans throughout project life cycle.
  • Identif y and develop project/process improvement opportunities ,.
  • Provide vendor management and service delivery activities

PMO Project Manager

Confidential, Indianapolis, IN

Responsibilities:

  • Assisted in defining and maintaining process standards by providing a framework to establish standard performance measures based on organizational goals and objectives of Confidential .
  • Participated in setting standards for how projects are run, and that these standards are followed.
  • Gathered project data and production of information for management review.
  • Provided guidance and advice to project managers.
  • Assisted in managing and facilitating the portfolio management process.

Project Manager Contractor

Confidential, Bloomington, IN

Responsibilities:

  • Lead and directed migration initiatives to move customer from Confidential telephony system to Cisco VoIP platform.
  • Ensured the written scope of work was agreed upon and signed by customer and outsourced vendors.
  • Developed a detailed project plan that identified key milestones and deliverables.
  • Managed VoIP SLA Compliance and Enforcement.

Senior Voice Project Manager

Confidential, Cincinnati, OH

Responsibilities:

  • Performed discovery revision of its EOL database of ( Confidential & Confidential 's) IPX PBX equipment Confidential all of its EMEA, APAC and Americas sites globally.
  • Performed extensive research and cleanup on customers 5ESS Switch and revised updates accordingly.
  • Performed capacity planning and circuit provisioning for IPT global installations .

Senior Project Manager

Confidential, Minneapolis, MN

Responsibilities:

  • Project managed Confidential 's IPT migration from Avaya to Cisco for 300 sites globally.
  • Participated in Confidential repatriation project to migrate over 1,000 Pacificare servers from California to it's Eagan, MN Data center.

Senior Project Manager

Confidential, Mankato, MN

Responsibilities:

  • Implemented IT Infrastructures (WAN / LAN / Wireless / VOIP) for Confidential and Confidential .

Project Manager

Confidential, Frisco, TX

Responsibilities:

  • Installed DCE/DTE equipment, moves and adds for Confidential in Dallas, Texas

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