CAREER OBJECTIVE:

To work with an emerging organization and take up challenging positions that innovate technology and provide organizational growth.

EXPERIENCE SUMMARY:

• Overall 5+ years of IT Experience as Business Analyst and System Analyst.
• Strong Analytical and Problem - Solving skills, Multi-Tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decisions.
• Extensive knowledge in different lines of Businesses including Banking, Finance, Credit Cards, Customer Care, Back Office Operations, Loans and Insurance.
• Strong Technical Writing skills
• Experience in applying Rational Unified Process (RUP) methodology using Modeling and requirement documentation tools such as MS Office, MS VISIO, and MS Project.
• Strong experience in Business Analysis, Requirement Analysis, Business process reengineering, experienced in writing BRD, FSD & TSD documents.
• Experience in developing project plans, identifying documents, and validating requirements and reengineering process.
• Very strong experience in Collection, analysis, and documentation of User Requirements, as well as Organizing interviews, User meetings, workshops, JAD sessions.
• Well experienced in Waterfall and Agile methodologies including analysis, design, development, testing and implementation of software applications.
• Involved in distinct phases of implementation of banking applications and have adequate knowledge in Test Design, Functional Testing and User Acceptance Testing, Defect Management and Metrics Preparation.
• Hands on experience with Scrum, planning cycle and story writing.
• Basic Knowledge of SQL.
• Hands on experience in project management tools like MS Visio, Clarity, SharePoint and Confluence.
• A keen planner, strategist & implementer with expertise in effective project management.

PROFESSIONAL SKILLS:

• Banking, Finance, Insurance, Marketing
• SDLC, Requirements Management, Issue/Risk Mitigation and Control, Process Assessment and Improvement, Strategic Analysis, Quality and Test Management, Change/Defect Management.
• Experienced Business Analyst with over 3 years of experience in Finance, Banking, Insurance, Marketing
• Proficient in both Agile and Waterfall methodologies
• Excellent skills in Business Analysis, Data Analysis, Requirement Analysis, Business Process Reengineering and Use Case Development
• Expert in using Word, Excel, Visio, Power Point, and MS Project for requirements analysis, data analysis, graphs, presentation, and documentation
• Knowledge of risk management methodologies and understanding of various financial products

SKILL:

Waterfall, RUP, Agile/Scrum (4 years), Business Requirement Document, Functional Requirement Document (BRD, FRD) (4 years), User Acceptance Testing (UAT) (4 years), Manual Testing (4 years), SDLC (4 years), Use Cases (4 years), Joint Application Development / Lock up session (4 years), User Story (4 years), MS Word, Excel, PowerPoint, Outlook, VISIO (5 years), UML Diagrams (4 years), User Interface, Wireframes (4 years), JIRA, RALLY, TRAC (4 years), Sharepoint (5 years)

SKILLS & EXPERTISE:

• Full SDLC
• MS Office Suite
• Clarity
• Business Analysis
• New Business Development
• Business Process
• Project Finance
• User Acceptance Testing
• Quality Center
• Change Management
• Software Project Management
• Risk Management
• Agile Methodologies
• Agile Project Management
• Agile & Waterfall Methodologies
• Scrum
• Product Development
• Project Management

PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL

BSA/ Scrum Master

Responsibilities:

• Responsible for planning, directing and coordinating projects from initiation through to implementation.
• Managed and successfully delivered agile and waterfall projects.
• Performed Requirement Analysis by gathering both functional and nonfunctional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Process Documentation - BRD & FRD.
• Interacted with department heads to finalize business requirements, functional requirements and technical requirements
• Responsible to ensure the knowledge base documents created, reviewed by the Tech Writers, Dev forum.
• Responsible to review the knowledge base documents with production support team
• Created and maintained Narrative Use Cases (Business Use Cases, System Use Cases) and modeled Use Case Diagrams, Activity Diagrams, Data Flow Diagrams using MS Visio.
• Coordinated UAT execution using HP ALM, and used SharePoint for coordinating project deliverables
• Partnered with Systems, Data Management, and Order Management teams to understand systems impacts, dependencies and technical approach to facilitate support of effort.
• Scheduling meetings with developers, System Analysts and testers to collaborate resource allocation and project completion.

Confidential

Business Consultant

Responsibilities:

• Involved the gathering and understanding the client’s requirement.
• Gathered business requirements based on B2B payments
• Conducted stakeholder Joint Application Design (JAD), interviews and facilitated meetings with project teams.
• Helped the Project Teams in preparing Software Requirement Specifications (SRS), User Interface Design, designing of Application Architecture & Database Modeling.
• Support the Product Owner in their role in writing effective user stories, planning releases, and prioritizing value.
• Created and maintained Narrative Use Cases (Business Use Cases, System Use Cases) and modeled Use Case Diagrams, Activity Diagrams, Data Flow Diagrams using MS Visio.
• Used Rally, CA Agile Central tool for requirement documentation, user story tracking and generating various scrum artifacts and reporting to the product owner
• Involved in E2E testing across the application.
• Developed and managed visual system to track progress of work during sprints and projects.

Confidential

IT consultant/Project analyst

Responsibilities:

• Implemented Agile/SCRUM methodology of Software Development life cycle to develop business process models.
• Served as the main bridge between business users and the technical team to ensure all requirements are being met on schedule and technology solution meets the criteria.
• Gathered requirements and prepared a comprehensive Use Case Specifications document.
• Conducted Joint Application Development (JAD) sessions to understand detail requirements and performed GAP analysis.
• Documented business requirements and prepared business requirement document.
• Created UML diagrams using Microsoft Visio which are crucial to the development phase of the project.
• Performed detail comparison of the "As-Is" and "To-Be" system.
• Notified business users about business requirement change.
• Acted as a subject matter expert and operational support.
• Conducted system and process improvement analyses.
• Used SQL to execute queries.
• Supported the development team to ensure that the requirements are being fulfilled and to make sure that the laid out requirements are incorporated into the design.
• Active part in the development of a detailed business plan for deployment.

Environment: Windows, MS Office, MS