Sr. Technical Program Manager Resume
PROFESSIONAL PROFILE:
- Led Confidential s Confidential Group Platform initiatives and Services
- Managed Finance and Master Accounts Line of Business for T - Mobile BI Platform
- Managed Confidential CAS IT Fight Services Training Operations portfolio Applications and Services
- Experienced defining strategy, manage large projects spanning entire platform, from initiation to support through Agile software development practices working with Cross functional teams, providing regular visibility into plan, communicate dependencies and alert/escalate appropriate stakeholders
- Deep understanding of Business Intelligence, Data Warehousing, SOA, API, Big Data and Workflow based solutions
- Hands-on experience in Business Intelligence & Data Warehousing requirements; BI architectures, ETL, data modeling, Data Visualization and Virtualization
- Extensive experience in helping customers using Agile with full life cycle development in Enterprise data architecture, Data Integration, Legacy Modernization, Cloud Migration, DEVOps, Change Management, Continuous Integration / Delivery using Global delivery model.
- Retail, Manufacturing, Banking and Telecom functional experience
TECHNICAL SKILLS:
Big Data: Hadoop Hortonworks, HDFS, HBASE, HIVE, PIG
SOA/API Technologies: AWS, SOA, REST API, SOAP, WSDL, JSON, Websphere TX, Websphere MQ, WMB, EDI X12, Web Services, BizTalk Server, SAP XI
Data Integration: Informatica PowerCenter, DataStage, Denodo
ERP: SAP ECC, SAP ALE, SAP IDOCs, SAP-Legacy Integration Technologies
Database: MS SQL Server, Oracle, Erwin. SSRS, SSIS, TeraData
Web Technologies: XML, .Net, JavaScript, other Frameworks
Development: CI & CD Eclipse, Jenkins, GitHub, Maven
Monitoring: Splunk, Tableau, ServiceNow
Testing: JUnit, Mercury Quality Center, LoadRunner
Languages: Java
Project Management: Microsoft Project, Team Foundation Server, Confluence, Jira
PROFESSIONAL EXPERIENCE:
Confidential
Sr. Technical Program Manager
Responsibilities:
- Responsible for Scoping, Planning and execution of Confidential Platform initiatives.
- Collaborate with Product Vendor, Business, EIS teams for understanding the system’s functional and nonfunctional requirements
- Planned and executed an EDI Validation Product Upgrade through fixed price bidding that saved 20% of the project costs.
- Implemented Tableau Dashboard for EDI Data Visualization, Tracking and reporting requirements.
- Identify risks and creatively resolve roadblocks, Prioritize activities based on risk and business needs
- Executed a Technology Upgrade evaluation for the messaging infrastructure as part of the KP WA merger with Confidential National
- Executed Real and Batch data interfaces with backend services including Health Plan, Membership, Billing, Pharmacy, EPI, Claim processing and EDW.
- Release Planning, communication and reporting to stakeholders.
Confidential
Sr. Technical Program Manager
Responsibilities:
- Collaborated with the Product Owner for Finance and Master subject area in setting up the Product Vision, Business Analysts/SME for understanding the system’s functional and nonfunctional requirements.
- Setup and manage Project plan, Sprint Planning and execution for continuous delivery of the Project for multiple tracks within a large program.
- Setup a COE Team to build Common utilities, frameworks to support the IDW infrastructure
- Planned Data lake requirements; Data Ingestion requirements for Batch and Stream datasets. Utilized BEAM/Kafka for Streaming and Sqoop for Batch data flow onto data lake
- Improve platform through feature releases of IDW including Data Governance, ABC (Audit, Balance and Control) and Authentication using Kerberos, Data Dictionary, Data Lineage and reports.
- Evolve the existing software system applications and architecture in various areas as needed in a Hybrid Hadoop platform including Setting up on a data lake, Ingestion of data, Preparation and Dispatch using ETL Jobs enabling end-to-end integration with other enterprise systems.
- Report and escalate issues with mitigation and path to resolution, identify risks, perform risk analysis, effectively manage risks, proactively raise prioritization and scheduling tradeoff decisions, escalating and identifying alternate options as appropriate.
- Led Defect triaging, Root cause analysis, Release planning, Deployment and support
- Coach team through change, helping identify and attack organizational impediments which limits team productivity and quality
Confidential
Sr. Technical Program Manager
Responsibilities:
- Managed Confidential Training Operations portfolio including Confidential Training Scheduling, Interfacing with Backend applications for business process workflow to delivery of training.
- Managed projects for Legacy Application Modernization, SAP Migration to ECC, Data Center Modernization, SOX compliance, ITAR and High Sensitive Personal Identifiable Information (HSPII)
- Define strategy, build project plans; Agile Project execution, Spring Planning and execution including milestones, dashboards, Setup SLAs with multiple groups, and dependencies. Track to plan and deliver on-time results.
- Drive change management with Confidential Line of Business including Training, Finance and Sales, Assess impacts on change, Process definition and execution.
- Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership levels of an organization using 4 Square, Fish Bone, Swim-Lane charts and other reporting tools
- Collaborate with multiple functional areas such as product management, Business Groups, external vendors, Application SME, sales, customer support and finance, Defining SLAs for Projects with Customer Groups, Project execution, delivery and support.
- Manage team activities including hiring, coach team members; define individual objectives, performance appraisal, set team objectives to align organizational objectives.
Confidential
Software Development Manager
Responsibilities:
- Drive all phases of the Product development from scoping to launch and support.
- Prioritize requirements and make knowledgeable tradeoffs based on customer demands and business needs.
- ICS enables services to multiple groups within the Confidential Training Organization
- Collaborated with SME, upstream and downstream systems. Setting up of contract for APIs, data format/schema for inbound and outbound messages (JSON/File/XML)
- Setup and planned Batch and Real time interfaces to support Confidential ’s Enterprise Data requirements.
- Setup API Lifecycle process, governance to serve across multiple business applications including SAP, COTS and custom-build.
- Collaborated with teams across Training Operations, IT software supplier in developing the schedule, compliance, tracking the deliverables and controlling/monitoring the overall project plan
- Plan and guide team on Integration Testing, Release Planning, deployment, monitoring and Post Production support.
- Manage development issues and risks; Provide Project status, KPI, metrics to Senior leadership
- Manage team activities including hiring, coach team members; define individual objectives, performance appraisal, set team objectives to align organizational objectives
Confidential
Software Development Manager
Responsibilities:
- Successfully executed Migration of WebSphere Business Integration message flows to BizTalk Integration Server.
- Collaborated with Application Integration COE, Engineering in building the requirements for Services
- Conduct workshops with Confidential business and technical groups, develop / Test Team in developing the schedule, tracking the deliverables and controlling/monitoring the overall project plan
- Capture API metrics including Per-caller tracking, per-API tracking, Call utilization, memory, network etc.
- Plan and guide team on communication with upstream and down stream systems, Integration Testing, Release Planning, deployment, monitoring and Post Production support.
- Collaborated with Platform, Production Support in setting up environments for Test, Pre-PROD and PROD
Confidential
Technical Architect
Responsibilities:
- Requirement Study of Confidential COSA Enterprise Data Models
- Designed messaging infrastructure for the EDW for publishing messages through existing Enterprise Architecture.
- Develop ETL jobs in Informatica to map the COSA tables to a Transaction Canonical Message format
- Coordinate Testing Test Cases as part of the evaluation process.
Confidential
Sr. Software Engineer
Responsibilities:
- Performed Interface Analysis and design for the Financial messages between SAP, legacy Applications and external B2B customers
- Defining Complex Structures for SAP data structure, LOOKUP tables within the Enterprise for Interface transformations.
- Mapping of Publishing Application messages to Canonical format and back to the Subscribing Application
- Serve as Data Focal Point between SAP and the Line of Business for R3 Gateway Setup, Configuration of messages
- Prototype SAP R3 Gateway Configuration and MS Clustering to support Business divestiture for cost effective solutions
- Coordinate with Trading Partners for EDI transmission methods via VAN, AS2 or Direct Connect
- Coordinate with the Infrastructure Support in setting up ITO Monitoring for Production Monitoring Tool
- Develop ITO Monitoring Templates for Production Monitoring Tool for Service and SLA Management.
- Provide Tier 2 production support to customer service for Line of Businesses adhering to SLA.
Confidential
Software Engineer
Responsibilities:
- Set Message Qualifiers including Canonical Message ID, subjects, Topics, Subscription Keys and Routing
- Coordinate String, Integration and Production readiness Testing & document Production Rollout for multiple interfaces in multiple phases to Production
- Develop prototypes for A2A and B2B interfaces to assess WIA Message Broker framework pattern and requirements
- Develop Interface Adapters, Interface Flow, Preprocessors, Transformation, Postprocessors and Routing using Publish Subscribe Model
- Mercator Migration project involving migration of WIA broker and transformation components build from Mercator 6.5 to Mercator 6.7.
- Responsible for ensuring that requirements and acceptance criteria are satisfactorily captured by the business and agrees the strategy for the project with the customer
- Serve as primary production support contact during month end close process and assist end users with performing month end close activities when needed.
- Scope definition, SAP Adapter requirement Analysis, design and development of SAP Gateway to support interfaces to communicate between SAP and Weyerhaeuser Integration Broker
- Integration Test Coordination between different SAP Work Flows