Project Manager / Senior Lotus Notes Developer Resume Columbia, SC - Hire IT People

PROFESSIONAL SUMMARY:

I am a Professional Scrum Master (PSM1), skilled in managing all types of Scrum events and artifacts, leading scrum teams in roles and responsibilities.
I have a track record of working with business owners to maintain project backlog and sprint backlog to generate product releases that enhance the business needs.
I possess exceptional technical and business acumen tuned for leading cross - functional teams of SMEs, engineers, product managers, and key stakeholders with the ability to communicate, collaborate, and create synergy at all levels of the organization. I am a high-impact project management leader, offering extensive demonstrated experience in the IT services industry.
An expert in creating and implementing strategic plans to ensure quality product and service delivery. Well versed in overseeing transformation of large scale programs aligned with defined business goals.

CORE COMPETENCIES:

Agile/Scrum Methodologies, Jira , SQL, Webex, MS Office, Netbeans, Eclipse, IT Infrastructure & Operational Excellence, SDLC, Stakeholder Management, Relationship Building, Continuous Process Improvement, Customer Service Satisfaction, Executive & Stakeholder Relations, Negotiations, Requirements Management, Start-Up & Turnaround Operations, Value Transformation, Cross-Functional Team Leadership, Strategic Planning & Execution

PROFESSIONAL EXPERIENCE:

Confidential, Columbia, SC

Project Manager / Senior Lotus Notes Developer

Responsibilities:

Playedan instrumental role in planning and directing scrum activities for high-profile, organizational initiatives, ensuring on-time completion. Managed multiple projects from end to end utilizing Agile Scrum framework.
Worked with Business Owners to ensure that the project requirements were well documented.
Developed sprint planning sessions for a 3-week sprint duration.
Met with development team for planning and standup sessions.
Worked with business partners to overcome impediments.
Worked with Business Owners to ensure that requirements were met.
Detailed both Product Backlog and Sprint Backlog in Jira.
Successfully directed and launched customer portal with diverse informational and educational content for clients.
Effectively communicating with all project stakeholders as needed and maintaining project plans using Jira.
Designing, developing, and supporting application solutions using Lotus Notes and Domino.
Oversaw project to replace corporate telephone system with Cisco Unified Contact Center.
Completed transformation of knowledge management system into a user-focused, less technical system.
Directed automated notification system to keep customers and internal users updated on incident status.
Integrated knowledge management system with Google search platform. Developed test data and executed tests.
Providing on-call, 24/7/365 support. Maintaining and updating documents, defining application development, coding, and testing. Completed programming added features, such as reporting functions.

Confidential, Columbia, SC

Senior Lotus Notes Developer

Responsibilities:

Created tech to launch complete infrastructure as member of 10-member, Knowledge Management team. Introduced knowledge portal allowing employees to profile knowledge types through Lotus Notes client and web; Portal provided employees with quick access to knowledge specific to requirements and resolved problems as rapidly as possible.
Analyzed, designed, tested, and implemented Lotus Notes based workflow and applications.
Provided Lotus Notes training at multiple locations and interfaced Lotus Notes with other databases, including Oracle.
Developed applications functioning independent of portal to meet specific user requirements.
Advised, assisted, and supported users in application functionalities and database and systems use.
Maintained and enhanced existing applications.

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Project Manager / Senior Lotus Notes Developer Resume

Columbia, SC

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