Program Manager Resume Indianapolis, IN - Hire IT People

SUMMARY:

Results - oriented leader with over 20 years of IT project management experience. Proficient in communication with stakeholders, sub-departments and senior leadership within various organizations. Delivered strategic capabilities that lowered AR, streamlined the quote-to-cash process, and implemented PDLC best practices resulting in fewer overdue projects.

KEY COMPETENCIES INCLUDE:

Project Management
Risk Management
Agile/Scrum
Vendor Management
Microsoft Project
Strategic Planning
Jira
Budget Management
Clarity

EXPERIENCE:

Confidential, Indianapolis, IN

Program Manager

Responsibilities:

Assisted CEO create a detailed business plan for presentation to Canadian investors.
Provided guidance and input through the Department of Defense SAMS system and contracting processes.
Identified multiple Department of Defense Simplified Acquisition Procedure contracts.
Managed each contract from bid to award stage.
Managed scope, budget and schedule of all awarded bids to ensure on-time delivery and meet quality requirements.

Confidential, Las Vegas, NV

Senior Project Manager

Responsibilities:

Partnered with business unit stakeholders to develop strategies, identify and measure business outcomes/metrics and build capability roadmaps.
Developed and applied Agile methodologies across Business Applications org to deliver shippable functionality in 2 week sprints.
Requisitioned project resources, tracked estimated versus actual time on task, maintained procurement trackers for all infrastructure project expenditures in Clarity.

Senior Project Manager

Confidential

Responsibilities:

Created and managed project plans, including detailed and accurate estimates, scope documents (SOW), requirements, risk assessments, specifications, and schedules.
Created functional and technical documents, and managed user-acceptance test scripts and project implementations.
Created and implemented change management plan for multiple user groups.

Confidential, Evansville, IN

Business Systems Senior Project Manager

Responsibilities:

Managed 4 business analysts to deliver multi-million dollar projects across Legal, HR, Finance, Corporate Communications and Work Place Resources business units.
Assisted with the build out of 2 call centers in Mendota Heights, MN and London, KY.
Managed multiple infrastructure projects with in-house and vendor professional services.
Standardized project templates across IT: e.g. status reports, business requirements, work plans, functional design, technical design, operations support manual.

Confidential, Indianapolis, IN

Client Engagement Program Manager

Responsibilities:

Managed all aspects of operations and IT projects, including monitoring scope, schedule, cost, quality, dependencies, and benefits along organizational roadmap.
Responsible for interviewing, hiring and supervising over 1000 temporary employees.
Created and report program status, issues and metrics to Confidential leadership
Defined requirements and designs to support identity lifecycle events (onboard, rehire, transfer, convert, M&A, update, suspend, terminate) for employee and non-employee workforce.

Confidential, San Jose, CA

SAP Project Manager

Responsibilities:

Collaborated with Confidential and PayPal business unit leaders to identify compliance risks, define key control activities, and manage enforcement of control activities.
Initiated and tracked all ASAP (SAP Methodology) phases during SAP implementation.
Assisted in creation and development of functional and technical requirement documentation.

Confidential, Alexandria, VA

IT Program Manager

Responsibilities:

Led cross-functional project teams to collaboratively create and develop the Afghanistan National Army (ANA) Training Center; responsible for developing Army Staff for deployment and combat operations.
Responsible for overall execution of IT program: achieving objectives and training goals, managing program cost and milestones, and recommending development of systems and policies/procedures.
Managed the build out of IT infrastructure for five training center buildings.
Verified and validated project funding aligned with approved budgets, calculated and forecasted project costs.
Implemented and created governance plan, project management guidelines, deployment and development methodologies (DevOps) to reduce error, increase implementation times of various procedures

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Program Manager Resume

Indianapolis, IN

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