SUMMARY

• Invent and deliver on behalf of customer
• Do more with less
• Consistently deliver measurable value - add solutions ranging from turnaround situations to fast growth environment
• Infrastructure/Platform/Cloud Services
• IT Operations and Strategy
• IT Financial Planning & Analysis
• End-to-End Automation
• System Architecture & Security
• Globalization Management
• System Integration
• AWS Certified Solutions Architect
• MS Certified DBA & System Engineer

EXPERIENCE:

Confidential

IT Solutions Architect, Consultant - San Jose, CA

Responsibilities:

• Responsible for pre-sale / post role designing complex solutions from small business through enterprise and managed accounts up to $2 million
• Directed the data and functional migration of new client from legacy SOAP logistic application to modern single-sign-on / MuleSoft API platform solution to secure $250K signing
• Designed and implemented VPN hybrid Cloud for client backup solutions into AWS Glacier saving clients $30K/month OpEx
• Conduct brown bags, training sessions, documentations, capture and share best practices knowledge transfer on turnkey solutions

Confidential

Solutions Lead, Consultant - Milpitas, CA

Responsibilities:

• Developed high performance Cloud solutions for Confidential Asset Management Enterprise Service
• Perform technology evaluations, cost benefit analysis, POCs multiple vendors solution on Confidential and non- Confidential IT asset discovery requirement leading to convert trial period into formal professional service contract of $1.6 million
• Proposed a new workflow process and led integration between ecosystems externalized Service Now, Google Map API, AWS RedShift, and Oracle enterprise suites, Confidential MDM, MapR Big Data that resulted in productivity increase 50%+ for Asset Managers reporting deliverable
• Designed micro service ETL architecture, code level implement of Big Data analytics to enhance automation for IT Asset Depreciation reporting and location based inventory buffer SLA management
• Participated in Confidential network security and performance reviews on revenue impacting SOX compliance systems and ensured all corrective actions had been addressed from Confidential security team

Result: Successfully turned around a loss margin project from 1 year of delay to accelerated profitability within 10 months

Confidential

Consultant, Mountain View, CA

• Confidential from proprietary wealth management system to Cloud-based IaaS/SaaS /PaaS offering more scalable and flexible infrastructure for North America region
• Collaborated closely with owners, managers, vendors, suppliers, Confidential -chain stakeholders on setting expectations and work cadence against on/off shore engineering resources
• Designed compute requirement to port over Chinese software stacks into US practices, including localization, implement system level process to meet SEC / SOX compliance, failover / DR strategy, standardize infrastructure serving layer that supports safe, secured, and 1-click login for remote user dashboards and web services
• Implemented cost efficient enterprise level security practices to ensure all control points meet or exceed industry guideline on PCI compliance, identity management, and encryption models

Confidential

Sr. Business System Analyst, Sunnyvale, CA

Responsibilities:

• Advised senior business management on technology Confidential policy, recommend solutions and draft business cases on Confidential IT projects >$5MM CapEx/OpEx
• Provided guidance and mentorship to other junior analyst, Confidential for the team on requirement gatherings for user stories, solution design across the global offices and datacenters
• Managed technology refresh efforts to ensure all key system integrations deliver on time and on budget while maintain 99.995 SLA
• Benchmarked and evaluated VMware, OpenStack, Zen, Confidential AWS to synthesize performance cost trade-off
• AuthoreD presentations for internal and industry conferences on datacenter and infrastructure hackathons
• Requirement planning, identify pain points, convert analysis into executive’s sponsorship and triaged massive legacy ticketing systems consolidation into ServiceNow platform impacting 700+ users within CIO infrastructure organization

Results: Successfully delivered on time (9 months) and on budget ($55MM) for migration toward Cloud platforms, resulted in zero-touch automation for achieving 92% Confidential ’s CIO goals

Confidential

Networks Manager, Menlo Park, CA

Responsibilities:

• VC funded, grew from 0 to 1.2MM callers per month saving local consumers millions of dollars on directory advertisement platform competing against Goog411 and ATT
• Built out BI infrastructure from open source, led cross tech teams (22) to delivery on end-to-end company tool reporting (Salesforce.com, MySQL, in-house VoIP API) focus on sales and marketing operations
• Spearhead data mining projects on consumer acquisition and retention goals, experiment new features, offerings, continuous optimize product/market fit
• Produced insights, incubated ideas, delivered ubiquitous data support to senior executives, business development, products, operations, finance, partnership, fund raising, investment decisions
• Key analysis drove features development on: caller personalization, double prompt challenge, self-service portals for ad clients, and optimize targeting ad engine to increase revenue yields by 12%

Confidential

Manager, IT & eCommerce - Milpitas, CA

Responsibilities:

• Led 6 IT pros to modernized the furniture offshore global manufacturing operations
• Built out Confidential, vendor integrations with Confidential, coded and configured low cost helpdesk systems from scratch, compiled intranet and executive dashboards, rationalized budget on hardware assets acquisition and license compliance, implemented RFID solutions for all 8 warehouses, migrated successfully from MAS500 to Oracle eBusiness suite
• Under guidance of President, introduced new eCommerce direct sell model through consumer brand, generated over $1.2MM additional revenue

Confidential

Consultant,, San Jose, CA

Responsibilities:

• Analyzed & advised the business units, sales and core team on competition, market Confidential, technology Confidential, and customer requirements.
• Evaluated market conditions and recommends policy changes to encourage maximum Sales activity
• Launched consumer product lines with SODIMM, Server, desktop SDRAM products, expanded into whitebox / private label channel and exceeded sales margin team goals for 2 consecutive years

Confidential

Process Engineer - Milpitas, CA

Responsibilities:

• Engineered workflow for projector assembly line as part GSA deal to white label to Dell, HP as well as to meet ISO 9001 compliance.
• Designed low cost workflow system for technicians on production assembly, QA, diagnostic, and repair trouble shooting tree (web ASP/Access)
• Provided Confidential feedback to product team on observed defects, RMA and experiment new processes to improve production yield