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Program Manager Resume

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Phoenix, AZ

SUMMARY

  • Client and engineering facing program project management professional experienced in finance, accounting, education, government, regulatory compliance, healthcare, construction, and facilities management.
  • Operations experience offering high quality management and team leadership producing increased profits, minimized, avoided, and exploited risk, as well as top performing team status.
  • Expertise:
  • Communications Excellence - Use of formal communication as well as frequent team meetings providing current and relevant information to clients, create and maintain communication portal; weekly executive presentations; escalations if and when necessary.
  • Financial Excellence - Develop estimate, risk analysis, budgets, and maintain through lifecycle.
  • Risk and Issue Management - Maintain risk and issue logs, mitigation, avoidance, and or management plans.
  • Scope Management Excellence - Iterative processes for collection of engineering preventing late failure.
  • Resource Management Expertise - Identify necessary people, vendors, equipment, and tools; establish effort, iteration planning, and schedule management.
  • SDLC Expertise - Full App Dev and infrastructure lifecycle using Waterfall methodology and or agile processes within cross functional teams and matrix organization.
  • Confidential Expertise - Leverage Agile and lean concepts for hands on team approach when needed resulting in engaged teams and top performing team status.
  • Research and Presentation - Research DevOps and Scaled Agile Framework presenting findings to management.
  • Tools: and Techniques
  • Requirements Collection: Group Sessions; Stakeholder engagement; Interviews; Observations.
  • Financial Control: Develop estimate; Cost and revenue control; Product backlog and Change control management. Scope and Cost Control: Decomposition of scope; WBS assignment; projected work and cost flow; risk adjusted backlog.
  • Continuous Improvement: Product Feedback Loops and Learning Cycles; Value Stream Mapping.
  • Procurement (Public and Private Sectors) - Services, Materials, Maintenance, and Supplies: Request for proposal; Interview panelist; Team agreements; Phase division.
  • Agile and Scrum Servant Leader: Confidential Agile values and principles; Promote; Social gatherings.

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager, Scottsdale, AZ

Responsibilities:

  • Private contract work as program manager providing program management services. Perform asset assessment and valuation.
  • Identify and suggest value improvements, select and manage vendors, and liquidate asset.
  • Value Added: Double and triple value.

Confidential

Sr. Project Manager, Phoenix, AZ

Responsibilities:

  • Responsibilities include SDLC compliance, people allocation management, estimates, WBS, budgets, and create and maintain schedule.
  • Continuous integration and delivery processes for virtual servers, databanks, and SharePoint Farms.
  • Project plans and reporting maintained with SharePoint, MS Word, Excel, Project, and PowerPoint.
  • Value Added: Manage triple constraint.

Program Project Manager/Scrum Master/Agile

Confidential, Phoenix, AZ

Responsibilities:

  • Responsibilities include empower and lead co - located team of 40, Scrum iterative planning, development and testing, as well as execution and control using conventional and Agile tools.
  • Management of people allocation, estimates and budget, risk and milestones through post implementation support, as well as collaboration for stakeholder engagement, backlog and ServiceNow management strategies. Integration and delivery occurring upon completion of projects and approval of configuration plans.
  • Value Added: Drive people assignment process, cost, budget, and advocate for appropriate tools.
  • Collaborate with leadership and employees for buy-in of Agile Manifesto.
  • Promote feedback loop and learning cycles.

Confidential

Role: Project Manager, Scottsdale, AZ

Responsibilities:

  • SaaS application development for e - Transcript management services to thousands of education subscribers.
  • Hired to manage two high profile projects having compressed schedules and high earning potential.
  • This position reported to vice president of product management and a go-between project manager for the departments of engineering, product management, and member services.
  • Agile shop using Scrum while maintaining MS Project and Rally. Geographically dispersed team using WebEx for communications.
  • Management of risk, and milestones, as well as collaborative strategies for stakeholder and requirements expectations.
  • Microsoft shop, virtual servers geographically dispersed, three database systems individually acquired and configured for Department of Education standard data retrieval, parse, and delivery processes.
  • Value Added: Improve client relationship and facilitate product feedback loop. Confidential using Agile values and principles.

Confidentia

Sr . Project Manager, Scottsdale, AZ

Responsibilities:

  • Requirements collection and oversight for the final phase of the project.
  • Hired to return to Waterfall management to prevent further schedule slippage and scope creep simultaneously coaching team with Agile.
  • Management of risk, and milestones, as well as collaboration for stakeholder engagement and requirements management strategies.
  • Value Added: Organize and facilitate product feedback loops resulting in focused and critical feedback.

Confidential

Project Management Team, Phoenix, AZ

Responsibilities:

  • Application development within public education domain for hundreds of students in addition to faculty members. Scrum shop; team Confidential for geographically dispersed team, develop and maintain budget, scope, impediments, risk, change control, reporting, and SLA.
  • Project management and Agile tools included Microsoft TFS, ProjectManagement.com scheduling tools, Balsamiq, and KFI dashboard.
  • Manual integration and delivery processes holding monthly change management board meetings requiring PM s to report proposed configuration changes.
  • Value Added: Managed triple constraint. Coached Agile team through group dynamics.

Confidential

Software Application, Phoenix, AZ

Responsibilities:

  • Project manager assisting leadership with application migration projects to Confidential
  • Clinical process analysis, regulatory reporting, and user story repository; test and administer new product PaaS (API open platform) development; implement new
  • SharePoint farms and create/train for business defined structure. Sales Force for CRM and ERP; coached end users leveraging Agile values. Confidential systems delivered through Citrix.

Confidential

Project Manager Tempe, AZ

Responsibilities:

  • Project Management services for implementation of Confidential: GE Centricity v.10 to four stand - alone clinics.
  • Author training manual, and align governance for regional HIE (then Chicago Alliance who delivered only GE Centricity to qualified applicants).
  • Value Added: Authored a training manual without copyright infringement.

Confidential

Operations Analyst, Phoenix, AZ

Responsibilities:

  • Financial responsibility, directly developed, trained, and managed teams maintaining top five performance status.
  • Elaborate WBS utilized in MSProject as well as Excel. Managed and coached PMI training program provided to 400 geographically dispersed applicants.
  • Value Added: Maintained top performance team status; managed and coached 400 applicants through PMP training.

Confidential

Program Project Manager, Phoenix, AZ

Responsibilities:

  • Member of PMO for management and administration of full lifecycle projects utilizing vendors for ninety percent (cost) of all work.
  • Accountable for the hiring and management of geographically dispersed technical experts and other vendors, financial, scope, and budget management, regulatory compliance, as well as project management processes to deliver projects on time and within budget with the use of Waterfall and Lean Agile methodology.

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