OBJECTIVE:

To obtain a challenging position where my managerial and marketing experience will be a contributory factor within a growing establishment.

PROFESSIONAL EXPERIENCE:

Confidential, Burtonsville, MD

Director of Marketing

Responsibilities:

• Responsible for building and maintaining company website and email accounts
• Perform outreach and marketing meetings in the Washington Metropolitan Area
• Plan marketing and branding objectives and expand product solutions and offerings.
• Prepare marketing strategies Confidential other company executives and staff.
• Analyze market trends and recommend changes to marketing and business development strategies based on analysis and feedback.
• Oversee creation and delivery of press releases, advertisements, and other marketing materials.
• Design print ads and publications.
• Gather and analyze customer insight.
• Engage consumers on social media.
• Deepen relationships with all media to ensure the most effective messaging and positioning of the organization.
• Developing creative marketing ads
• Conducting outreach and meet and greet appointments with clients, vendors and new prospects
• Interacting with clients and prospects to generate new accounts

Confidential, Silver Spring, MD

Community Manager

Responsibilities:

• Consistently met or exceeding property’s projected Confidential over a four year period
• Responsible for maintaining monthly and annual budget
• Responsible for the daily operations of a130 - unit senior citizen community
• Responsible for the supervision of 4 employees
• Responsible for meeting and exceeding property’s projected Confidential
• Responsible for maintaining monthly and annual budget
• Collect and post rental payments and prepare bank deposits
• Perform outreach visits in the area to market the facility for future residents
• Responsible for resolving resident concerns
• Marketing- conduct neighborhood outreach to increase traffic
• Maintain tenant files for compliance regulations
• Budgeting- maintain annual budget and develop projected budget for upcoming year
• Conduct landlord reference and third-party verifications
• Process rent increases, annual recertifications and self-certifications
• Perform administrative duties and accounting
• Inspect the property and vacant units for move-ins, state and local inspections
• Provide excellent customer service to residents, prospects and general public.

Confidential, Silver Spring, MD

Housing Specialist

Responsibilities:

• Responsible for determining eligibility of applicants and participants for placement and continuation in the Housing Confidential and Public Housing (PH) programs.
• Conduct certifications, recertifications and interim examinations for participants.
• Generating Housing Assistance Payment Contracts
• Generating rent reasonableness comparisons to process rent increase requests
• Conducting group orientations for Confidential and PH applicants and existing clients
• Provide excellent customer service to internal and external clients and other duties as assigned.

Confidential, Bladensburg, MD

Property Manager

Responsibilities:

• Solely responsible for the daily operations and compliance of a four story mid-rise senior citizen community
• Entering and approving invoices for contracts and services (Yardi Payscan)
• Posting rental payments and entering them into the system using Yardi Voyager
• Consistently maintained 98% or higher occupancy, collections four years consecutively
• Consistently met monthly and annual budget four consecutive years
• Consistently met or exceeding property’s projected Confidential over a four year period
• Responsible for maintaining monthly and annual budget
• Responsible for ensuring that tenant files and applicant paper work is in compliance with Tax Credit regulations
• Responsible for conducting quarterly inspections for all 78 apartment units
• Conduct weekly meeting with maintenance technician
• Order supplies and approve invoices for payment
• Processing applications (credit, criminal and rental)
• Prepare lease agreements and compliance paperwork for new move-ins and annual recertification

Confidential, Washington, DC

Assistant Community Manager

Responsibilities:

• Assist Community Manager with managing 263 Tax Credit units on scattered sites
• Processing monthly and weekly reports foroffice ( Confidential, activity reports, occupancy reports, etc.)
• Ensure that tenant files and applicant paper work is in compliance with Tax Credit regulations
• Processing suit list for non payment of rent and attending court when necessary
• Posting rental payments and entering them into the system using AMSI.
• Processing applications (credit, criminal and rental)
• Prepare lease agreements and compliance paperwork for new move-ins and annual recertification

Confidential, Washington, DC

Assistant Property Manager

Responsibilities:

• Responsible for leasing apartment within a Confidential (Low Income Housing Tax Credit) complex
• Posting rental payments and entering them into the system using MRI
• Assist with overseeing maintenance and porters to ensure property is maintained and repairs are satisfactory
• Processing monthly and weekly reports Confidential, occupancy reports, etc.)
• Produce creative and effective tenant communications (e.g., flyers, newsletters signs, etc.)
• Processing applications (credit, criminal and rental)

Confidential Washington, DC

Office Manager/Administrative Assistant

Responsibilities:

• Schedule and coordinate meetings with external contacts and contractors
• Update monthly and quarterly annual reports
• Type, format, proofread and edit proposals and permit applications
• Process accounts payable for five checking accounts using Quicken
• Create an active "to-do" list for the office and ensured items were completed on a timely basis
• Process payroll for 10 to 20 employees and contractors
• Research security camera tapes for management, residents and local authorities as needed

Confidential

Community Manager, Washington, DC

Responsibilities:

• Solely responsible for initial lease-up of scattered rehab multi-family properties at scattered locations
• Responsible for ensuring tenant files are in compliance with Tax Credit ( Confidential ) regulations
• Processing suit list for non-payment of rent and attending court when necessary
• Processing monthly and weekly reports Confidential, activity reports, occupancy reports, etc.)
• Posting rental payments and entering them into the system using MRI
• Produce creative and effective tenant communications (e.g., flyers, newsletters signs, etc.)
• Processing applications (credit, criminal and rental)
• Assist with overseeing maintenance and porters to ensure property is maintained and repairs are satisfactory

Confidential, Silver Spring, MD

Clinical Admin. Asst. / Office Manager

Responsibilities:

• Process payroll and timesheets for a medical staff of 10 employees
• Provide support with the daily activities of a medical office including registration, scheduling conferences and patient referrals
• Generating mass electronic mailings to inform employees of upcoming events
• Created spreadsheets, newsletters and graphs for monthly and fiscal reports

Sole Proprietor

Responsibilities:

• Owned and managed own desktop publishing company (business cards, brochures, stationery.
• Maintained computerized accounts payable and receivable
• Created personal greeting cards using original copyrighted poetry
• Ordered office supplies for local private businesses