SUMMARY:

• Agile Transformation Change Agent Strategic Planning Cross - Functional Teams Innovation Communication
• Results driven SAFE Program consultant (SPC), SAFE Agilist, PMI certified Agile Certified Professional (ACP) and Project Management Professional (PMP) with exceptional leadership, analytical and interpersonal skills.
• Led Agile transformation at a leading financial institution and a major defense contractor as an Agile coach and change agent for re-engineering and delivering top line products.
• End to End (E2E) PM on multiple projects simultaneously, with evolving business needs and project interdependencies.
• Track record of delivering projects on time with excellent quality and user adoption.

CORE COMPETENCIES:

• Scaled Agile
• Agile Program Management
• Scrum Ceremonies
• Automation
• Process Improvement
• Quality & Testing
• Resource Utilization
• Business Requirements
• Cross-Functional Teams
• Risk Analysis
• Risk Mitigation
• Project Lifecycles
• Process Flow Diagrams
• Gap Analysis
• Budget Management
• Waterfall Methodology

TECHNICAL SKILLS:

TOOLS: Clarity, EPIC, Rally, JIRA, RTC, MS Office

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Lead

Responsibilities:

• Provide Agile and Scrum consulting services to teams delivering critical Infrastructure services and other core products within Confidential
• Scrum Coach leading the transformation of teams within a SAFE Agile Framework using IBM Rational Team Concert (RTC)

Confidential

Technical Project/Program Manager, Scrum Master

Responsibilities:

• Led Agile processes and ceremonies and helped teams to become high performing, collaborative and cross-functional
• Refined, improved and standardized Scrum implementation enterprise wide; facilitated Scrum activities including release planning, sprint planning & reviews, product & sprint backlog grooming, retrospectives and daily standups
• Leveraged Agile methodologies to improve planning, prioritization and the tactical execution of global projects; partnered on multi-disciplinary teams with technical and non-technical stakeholders to manage project life cycles
• Established new standards, processes and procedures that streamlined interactions and communication across global teams to drive the rapid deployment of solutions, drive productivity, enhance revenue and improve operational stability
• Provided operational support to the lines of business and technical teams; continually collaborated with management to identify deficiencies, improve productivity and drive continuous improvement
• Planned all phases of projects including conducting current state assessments, gathering requirements, definitions and functional specifications, performing gap analytics, removing obstacles and determining timelines and budgets
• Led the Scrum teams for building Rate Alert Mechanism using Splunk Monitoring tool for Next Step Loans - A new initiative for offering personal loans to AMEX card holders.
• Led Scrum/Agile ceremonies for scheduling and planning Sprints
• Collaborated with multiple teams (up to nine) as a Product Owner for managing dependencies, development and delivery of the Rate Alert Mechanism for Next Steps Loans
• Change Agent for the complete Agile Transformation in Global Business Travel Organization from Waterfall to Agile
• Led the Organization towards successful adaptation of Agile for multiple teams with new tools like JIRA
• Key player in the Organization’s transition during their separation from Confidential to Global Business Travel

Confidential

Responsibilities:

• Key player in building the Agile team from scratch and delivering high quality PSIs (potentially shippable increments)
• Led the team in achieving their goals according to the principles of Servant Leadership through self - organization, self - management; ensured the team met their daily objectives and bi-weekly iterations through Rally
• Facilitated all the Agile ceremonies namely, Daily Stand-Ups, Product Backlog Grooming, Retrospective and Show and Tell

Confidential

Responsibilities:

• Led the End to End Project Management efforts for Confidential enhancements from initiation to completion
• Ensured timely and effective communication of project status - cost, forecast, schedule and assessment of risks/issues

Confidential

Responsibilities:

• Developed process to manage the Confidential list of activities to improve the overall effectiveness of the process
• Managed the closure of all pending tickets related to PMT/ Confidential by creating a Ticket Tracker
• Directed the timely completion of tasks by better resource utilization and creating more transparency

Confidential

Responsibilities:

• Developed solution alternatives with costs, risks, mitigation strategies and pros and con; guided management in making a decision on the right cost - effective solution (Sharepoint-on-premise) for building the repository for Confidential

Confidential

Responsibilities:

• Led efforts for end-to-end process and data migration to retain critical AMEX data for the least seven years; goal was to mitigate data risk, protect against brand degradation and prevent costly lawsuits
• Led efforts to arrive at the POA solution; ensured Business Partner satisfaction throughout the project by following a well-defined communication strategy as well as facilitating walkthroughs sessions of SDLC processes
• Enabled single submission process with auto routing to the correct review groups for marketing

Confidential

Responsibilities:

• Reached out to Third Party GMPI vendors across the globe and promptly resolved critical issues
• Led efforts to take vendors through SAR Governance for Technical Due Care, Physical Site Review and Vulnerability threat assessment; ensured mitigation of all high and medium risks resting from governance reviews prior to alerting vendor
• Spearheaded vendor set ups on SFT for Third Party Vendors

Project Manager

Confidential

Responsibilities:

• Created strategy and planned efforts for different teams (approx. 26) to drive database remediation; expanded the database to contain virtually unlimited amounts of data within a series of partitions for increasing number of merchants
• Managed entire project from initiation to implementation; improved productivity and quality of the re-org process by 20% for the ES North America SEIMS DB0258/DB0417
• Identified risks and mitigation strategies by involving key stakeholders and experts within the AMEX ecosystem