PROFESSIONAL SUMMARY:

• 15+ years of experience as a senior project/program manager with IT banking and healthcare clients
• Managed $1 million plus IT web services (API)/cloud and infrastructure projects utilizing Agile and Waterfall
• Responsible for financial management and procurement of HW/SW for projects

TECHNICAL SKILLS:

Hardware/Software: Cloud Computing (Oracle Exadata, Microsoft Azure), MS Office365 (MS Project Server, PowerPoint, Word, Excel, PowerPoint, Outlook), Jira (Issue/Risk Management & QA Testing), Quality Center (QA Testing), Heroku, Oracle, Solaris, Red Hat, Akamai, VMware, Wintel, Cisco Network Devices, UNIX/AIX, Linux, Citrix, SAN Storage, Tivoli, Epic, Redshift, PeopleSoft, SymmetricDS, Web Services/API, SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Brentwood, CA

Project Manager

Responsibilities:

• Successfully migrated application databases from Linux servers to the new Oracle Exadata environment
• Successfully migrated applications to Azure Cloud platform in support of the Banks Safety & Soundness initiatives
• Documented step - by-step implementation plans for production changes and managed releases to production
• Responsible for Change Management on projects to reduce risks during IT changes utilizing ITIL best practices

Confidential, San Ramon, CA

Project Manager

Responsibilities:

• Delivered 27 interfaces for Salesforce and supported data migration from Legacy systems ( Confidential ) to Salesforce for Belgium, France, and Canada in support of PeopleSoft/TCAST applications
• Delivered a centralized operational data store for continuous management and operational reporting using Salesforce data for Human Capital Management ( Confidential ), Payroll, Financial Management and Analytics. Setup API calls to query data, add/update and delete data
• Implemented expense reporting capabilities in North America (US & Canada) that allowed employees to enter data/expenses for Confidential and Confidential directly into the Concur system via computer (web application) or mobile device. The functionality included scanning the related receipts for submission and ensuring audit procedures were in place for expense types and dollar limits

Confidential, San Francisco, CA

Project Manager

Responsibilities:

• Completed RFPs - Request For Proposals for the Conference Rooms and Interactive Patient Care projects
• Documented and received approval for Enterprise level IT Support Plans and IT Support Workflows
• Work with clinical stakeholders to define and document requirements for projects
• Installed new infrastructure components and augmentation of existing infrastructure at the Confidential Data Center
• Installed new and upgraded existing applications/software for projects
• Negotiated and received approval on new contracts between Confidential and Awarepoint for real time location services

Confidential, Pleasanton, CA

IT Project Manager

Responsibilities:

• Project managed IT Mega investment projects for the Northern California Region.
• Managed project schedules, resources, issues/risks, reporting, and project financials (i.e., Budgeting/Forecasting, Actuals).
• Established Recharge Agreements, Opened/Managed Remedy tickets for projects, Led Confidential weekly core team meetings for program.
• Worked with outside vendors to support projects.
• Train PMs on company PMO methodologies

Confidential, San Francisco, CA

Technical Project Manager

Responsibilities:

• Increased SAN storage capacity for Oracle w/Solaris OS database servers to better manage customer transactions on the web; included adding additional storage cabinets and disks for future expansion
• Added Shadow Copy servers to support backups over the network for large databases
• Managed large implementations of Firmware/OS patching of application and database servers
• Responsible for procurement and installation of HW/SW for all projects
• Managed implementation of IT quarterly releases

Confidential, Walnut Creek, CA

IT Program Manager

Responsibilities:

• Transitioned 1,411 in-flight projects & steady-state technical work successfully to Confidential (UNIX, Wintel, AIX, VMware, Citrix, Storage, Email & Groupware, Middleware, QA, Change Mgmt., Incident Mgmt., and Disaster Recovery)
• Reviewed all $4 million plus IT programs, verifying technological components, impacts and business case disciplines were met across all technologies
• Resolved service delivery issues supported by vendors to ensure successful implementation of services
• Managed program benefit system implementations (EPIC) across four regions; resulting in improved processes, documenting As-Is & To-Be workflows which eliminated gaps in process & automation opportunities (logical/physical solution design, development, benefit data build & load)
• Conducted program risk assessments with Internal Audit Services to ensure reliability of system and IT compliance regulations were met
• Recruited and lead multi-disciplinary plan, build and run realization teams chartered with design and implementation of new Email infrastructure components and augmentation of existing Email infrastructure to support over 120,000 users across Confidential ; included service level agreements and metrics/reporting
• Led technical teams to successfully plan, design, & release to production Domino w/UNIX operating system infrastructure in three Data Centers, reducing the amount of space required at data centers to support Kaiser messaging and groupware systems
• Managed major upgrades of Domino mail servers to Notes 6.5 at five Data Centers, enhancing mail service and messaging capabilities for approximately 120,000 users
• Project managed the relocation and upgrade of mission critical Server Farms across three data centers