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It Project Manager / Scrum Master Resume

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Wayne, PA

SUMMARY:

  • Accomplished IT professional combines widespread technical and business intellectual capacity managing IT applications in both Waterfall and Agile Scrum methodologies along with technical support initiatives in business process engineering and software development life cycle, including analysis, design, development, testing and implementation of software applications to produce positive results that ensure customer satisfaction as well as productivity.
  • Offering an unparalleled reputation for delivering large enterprise implementations that meet or exceed specified objectives, on time and on budget.

TECHNICAL SKILLS:

Tools: JIRA, Slack, HPQC, BMC (Remedy Force), Office 365, Microsoft Office Suite: Project, Word, Excel, PowerPoint, Access, UML FrontPage, Outlook, VISIO, SharePoint, PhotoEditor; SnagIt 10.0, Crystal Report 5.0/6.0/7.0/8.0/8.5.

Operating Environments: Windows NT/2000/XP/Server, MAC OS X, UNIX - AIX / Linux

PROFESSIONAL EXPERIENCE:

Confidential, Wayne, PA

IT Project Manager / Scrum Master

Responsibilities:

  • Integrally guided project to develop regulatory compliance tools, reporting solutions, which provide reporting for ECB and the FED.
  • Led a new lease syndication & securitization platform and elicitation, analysis & engineering of systems requirements for an Oracle ERP system upgrade.
  • Supported global stakeholders, by following global standard reporting method for all IT small change initiatives, with a focus on monitoring and assessing impacts.
  • Performed daily maintenance of project artifacts in Jira, Microsoft SharePoint, and Changepoint; also formerly utilized Microsoft Project Server and HP Quality Center.
  • Managed projects and frequent deployments for small enhancements and production support within a Waterfall/Agile Scrum SDLC.
  • Led PMO efforts to develop more transparent and real-time reporting of project statuses, risks and issues via the design and implementation of robust SharePoint sites.
  • Produced project status reports, managed the team and resolved day-to-day issues with emphasis on SDLC.
  • Partnered with business leaders to identify critical issues.
  • Gathered business requirements and collaborate on functional designs for approved enhancements, adhering to the business process management approach and change management process.
  • Defined functional deliverables for use by outsourced partners, which must effectively work within a multi sourced enviornment.
  • Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures and instilled shared accountability for achieving project milestones.
  • Drove change management and process improvement and collaborated with project leads on client relationship management and stakeholder engagement.

Confidential, Malvern, PA

Business Analyst / Project Lead

Responsibilities:

  • Worked with teams through entire process of SDLC, including analysis and design, business and functional requirements analysis, data analysis, system design, development, testing and implementation.
  • Responsible for project initiation and statements of work, resource estimates and usage, project schedules, budgeting and forecasting, requirements analysis, risk analysis, change management, stakeholder communications, and client relations
  • Created Business Requirement Document (BRD) and Functional Requirement document and maintained the Requirement Traceability Matrix (RTM) related documents.
  • Translated business requirements into functional specifications for the IT organization, managed changes to such specifications, and educated the IT organization on the direction of the business.
  • Assisted the PMO in efforts to develop more transparent and real-time reporting via the design and implementation of robust SharePoint site.
  • Performed daily maintenance of project artifacts in Microsoft Project Server, Microsoft SharePoint.
  • Provide oversight in the analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
  • Ensure requirements for internal projects align to operational standards. Develop alternate requirements or document exceptions as appropriate.

Confidential, Trooper, PA

Branch Manager

Responsibilities:

  • Responsible for developing targeted sales and marketing processes that resulted in $1.7million in new consumer and business deposit accounts.
  • Ensure compliance with internal policies and external regulations for the branch.
  • Coach individual team members in customer service, presentation and communication skills, supporting each member’s growth and career development.

Confidential, Southampton, PA

Client Relations & Project Manager

Responsibilities:

  • Balanced custom changes to fulfill client needs with driving standardization across the product suite.
  • Outlined, created, and executed project plans for change requests on small and mid-size features.

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