Scrum Master, Agile Coach Independent Contractor Resume

SUMMARY:

Agile Coach and Scrum Master with a unique mix of skills and experience as Technical Project Manager and leadership effectiveness coach
20+ years of experience managing IT Projects (Software/infrastructure)
Highly skilled in conflict management and resolution
Competent Product Developer and Design Thinking facilitator.
Effective facilitator and communicator in fast - paced environments.
Successful track record managing virtual, offshore, and transcultural teams.
Agile Coach, Scrum Master, and PMP certified. Fluent Spanish, US Citizen.

CORE COMPETENCIES AND SKILLS:

PROFESSIONAL EXPERIENCE:

Scrum Master, Agile Coach Independent Contractor

Confidential

Responsibilities:

Facilitated daily scrum standup meetings, sprint planning, sprint review, and sprint retrospective.
Worked with Product Owner on artifacts Such as Product Backlog, Sprint Backlog, Sprint Burn down, and other metrics
Promoted and empowered self-organized team by providing for the establishment of a trusting and safe environment for raising problems, defining solutions, and committing to milestone delivery
Encouraged continuous improvement practices resulting in increased velocity by 80%.

Project Manager, Agile Coach/Scrum Master

Confidential

Responsibilities:

Drove clients’ learning/training and adoption of core Agile/Scrum principles/rules of collaboration, prioritization, team accountability and visibility.
Accelerated the progress of clients’ Scrum maturity with active and direct “on-the-court” participation with their teams.
Directly facilitated or coached management teams in facilitating.
Collaborated with product owners developing requirements and user stories.
Coached and empowered individual team members in cross-functional teams to develop self-organizing mindset and collaboration skills.
Handled stakeholder and executive communications.

Technical Lead

Confidential

Responsibilities:

Successfully managed the CE development defect resolution process driving defects to resolution coordination activities with business owners, testers, and developers.
As Release Manager led the implementations activities for the 14.1 Release of CE a very large and robust deployment of technical enhancements.
Successfully Managed a cross functional team to create a new CE Technical contingency plan and upgrade the CE infrastructure to enable the operational re-classification of the CE application from tier 3 to tier 2 reducing the failure recovery time from 120 to 18 hours.

Technical Project Manager Scrum Master / Agile Coach

Confidential

Responsibilities:

Managed the coordination of domestic and offshore teams. Created a virtual Scrum team structure (most of the team located in Latin America) by adapting the Scrum framework to the virtual and transnational nature of our project/Scrum team.
Through coaching and training, brought new team members quickly up to speed. Also included members of the operations team in training and later as scrum team participants. This resulted in a more effective and reliable product development team and earned the satisfaction of our customers.
Particularly effective at resolving internal team conflicts and conflicts between project stakeholders.
Conducted daily standup meetings, facilitated sprint planning, backlog grooming, sprint review, retrospective sessions.
Facilitated requirements gathering and development of user stories.
Effectively managed executive communications and status including project metrics and executive presentations.

Technical Project Manager

Confidential

Responsibilities:

Successfully used agile-like (3 week sprints) incremental functionality delivery.
Given that the organization was not organized around the scrum framework, these releases had to be negotiated with competing project managers. We met all the deadlines and budget constraints.
Effectively managed and coordinated efforts of on-site and offshore development and testing teams.
Prepared project business cases for executive board approval. Managed capital budget (hardware, software, internal and external development and testing resources, and statements of work for off-shore vendors).
Worked closely with stakeholders to effectively coordinate activities and optimize product operational performance.
Provided weekly status reports, RAID logs, PMO artifacts and monthly financial reports.

Scrum Master - Agile Coach

Confidential

Responsibilities:

Particularly successful at introducing and implementing Scrum for the first time.
Delivered full menu of product features within budget (2 projects $600K each) and ahead of schedule. Projects included development of reporting and Business Intelligence applications using multiple financial and customer activity data sources/warehouses across separate architectures.
With the challenge of a partially virtual team I successfully led the effort to develop processes and rules of team engagement that followed the scrum framework while accounting for the virtual and transnational nature and structure of the team. The result was outstanding and we were able to bring in subsequent phases of the product on time and within budget.
Worked closely with product owner and team to understand requirements and develop user stories.
Facilitated all scrum ceremonies, sprint Planning, product backlog grooming, daily standup meetings, sprint reviews, and retrospective. Prepared metrics and interfaced with executive stakeholders.

Technical Project Manager

Confidential

Responsibilities:

Successfully planned and managed all SDLC phases of a fast-track software development effort of a Financial Data Warehouse work stream.
Project included the customization of reporting and Business Intelligence Tools.
Accountable for schedule, quality and strict delivery dates and driving and facilitating cross-team activities among all development and testing teams.
Effectively managed communications with executive stakeholders and met all deadlines.