SUMMARY:

• A Business and Information Technology leader with a proven track record of leading critical solutions in the, financial services, business intelligence, information delivery, data warehousing, communication, investments, application development, human resources, and technology businesses.
• Extensive experience in large program leadership, program/project management, technical leadership, operational process improvement, and systems life - cycle support within a global, enterprise-wide environment.
• A strategic thinker with the ability to analyze complex challenges and tactically implement effective solutions while managing the cross-functional bottom-line.

CORE COMPETENCIES:

• Technical Program and Portfolio management
• Data Warehousing, MDM, Business Intelligence
• Data/Business application integration and conversion
• Analytical and Reporting tools
• Data/Business application integration and conversion
• Information Delivery Technology leadership
• Benefits, HRIS, Financial, Communication, Accounting, HCM, ERP, Supply Chain, Sales, Security, and Information systems. eCommerce business applications
• Corporate Actions
• Process improvement
• Client Engagement Management
• IT Security, SOX Compliance
• Performance management and measurement tools

TECHNICAL SKILLS:

Platforms: Financial, eCommerce, Security, Accounting, Sales Order Management, Work Routing, Supply Chain, Logistics, Sales & MarketingApplications: eCommerce Inventory /Financial planning, eCommerce Pricing, Enterprise Security, SOX Compliance, Oracle JDE E1, Business Intelligence, Data Warehousing, Data Marts, Web reporting, Hyperion Financials and OLAP-Essbase, Oracle OBIEE, Business Objects, Oracle Enterprise Resource Planning, Cognos, and Supply Chain management, Oracle Advanced Benefits, Oracle E-Business SCM Suite, warehouse solutions and various Global Systems/Applications.

PROFESSIONAL EXPERIENCE:

Confidential, Merrimack, NH

Sr. IT Program/Project Manager

Responsibilities:

• IT Consultant / Sr. Program Manager working within the Fidelity Institutional Technology organization managing a portfolio of Confidential brokerage platform enhancements and client implementations.
• I have managed several external client data integration projects since returning to Fidelity. With each integration I was responsible for managing all aspects of the client ETL from client data delivery to transformation and loading on the brokerage platform side.

Confidential, Ma

Sr. IT Program Manager / Technical Delivery Manager

Responsibilities:

• As a Technical Delivery Manager/Project Manager working within Confidential 's Global Solutions Delivery organization I was responsible for managing all aspects from requirements through delivery of a portfolio of financial projects/solutions supporting the implementation of the Confidential 's eCommerce and Business Intelligence reporting platforms.
• Project Managed the design, development, and deployment of several SQL Server OLTP databases integrated with Reporting Services analytics for data access and reporting.
• I also managed several large components of the firm’s SOX compliance program and several other IT Security projects.

Confidential, MA

Sr. Technical Program Manager

Responsibilities:

• Leadership role responsible for managing a global program chartered to design and develop a complex, standardized, global ERP solution for the firms key business operations.
• The program objectives focus on the design, development, and implementation of standard business processes, standard data, common policies and organizational structure. Implementation included mobile applications used for remote order management and service and warranty maintenance processing.
• Staffing: PMO Program staff included 8 Project Managers,
• Project Leads and 21 technical consultants.

Confidential, Merrimack, NH

Sr. Technical Program Manager

Responsibilities:

• Responsible for leading a team of engineers and consultants in the design, development, test, and deployment of an major upgrade to Fidelity’s enterprise messaging platform, web conferencing, and the desktop video infrastructure and application suite.
• Successfully implemented the enterprise-wide, computer, tablet and smartphone based messaging and video tools to over 165K devices.

Confidential, Worcester, MA

Sr. Business Program Manager

Responsibilities:

• Business Consultant/Product-Project Manager responsible for end to end management of the design, development and implementation of a portfolio of Confidential 's Property and Casualty, Professional Liability, Auto and Worker Compensation products within the Construction, Sports & Recreation, Legal Profession, and Technology industries.
• Responsible for all aspects of product definition, technical development, product readiness, and post-launch service functionality such as Loss control, Claims and Actuarial services.

Confidential, Merrimack, NH

Business Intelligence Program Manager

Responsibilities:

• Directed the design and development of a Business Intelligence Reporting and Analysis Hyperion/Essbase environment that enabled real time access to the transaction backlog, organizational performance scorecards, and the fact-based measurement of client service level agreements. The implementation of the performance management and measurement reporting and analysis tool suite resulted in a 10% reduction of operating costs in first year.
• Developed and implemented an organization wide transaction routing system supporting 2,500 associates involving over 1 million transactions per day.
• Led the implementation of an Oracle based data warehousing and Business Intelligence reporting environment that enabled the collection of 100% of the organizations work transactions, work-flow statistics, and other key organizational performance metrics.
• Utilized an Agile approach to development while leveraging PPM program management methodology to structure, define and measure program performance against planned duration, cost and quality.

Confidential

VP Information Technology

Responsibilities:

• Directed all PMO functions, technical platform development activities and development life cycle supporting new client implementations.
• Implemented 26 new client pension systems within a two-year span on time and under budget.
• Implemented platform level and client specific corporate actions
• Improved PMO effectiveness by enhancing existing methodology to utilize PMI's project communication and risk management principles.

Vice President

Confidential

Responsibilities:

• Responsible for managing the configuration development team assigned to designing and implementing enhancements to the benefit administration, payroll, and pension organizations operating systems insuring compliance with all COBRA, HIPPA and government mandated regulations.
• Global staffing included 12 directors and managers and 210 technical developers and project managers.
• Managed all client specific and Oracle platform software release planning/scheduling, content, testing, and pre and post-production release support.
• Managed the design and implementation of several new benefit and pension system development tools, process improvement initiatives, release management controls, and enhanced PMP methodologies.

Senior Director

Confidential

Responsibilities:

• Designed, developed and deployed the technical environment, migration and configuration processes, software production release procedures, and project methodologies.
• Responsible for all transition activities from start-up technical support, planning, resourcing, data mapping/integration, technical transition, integration testing, business readiness, release management to production deployment.