Technical Program Manager Resume Arlington, VA - Hire IT People

CAREER SUMMARY:

Senior marketing technology manager with over 15 years experience in revenue - focused digital solution planning and execution, PMO development, team leadership and business process improvement.
Leveraging marketing data insights to launch mobile, cloud, campaign and enterprise-based digital programs while building energized, collaborative teams has enabled organizations to focus on customer satisfaction and resulting profit growth.

AREAS OF EXPERTISE:

C-level executive partnering Producing strategic roadmaps Cultivating PMO governance Leveraging market research Launching enterprise-wide initiatives Building collaborative teams Planning and managing budgets Formalizing program processes Introducing best practice tools

WORK EXPERIENCE:

Confidential

Technical Program Manager, Arlington, VA

Responsibilities:

Created and influenced adoption of full Agile web+mobile framework including portfolio forecast/budget management
Lead key, strategic initiatives and forecast upcoming portfolio resource needs
Mentor team of project managers ensuring consistent project planning and execution
Liaise with senior editorial and product leadership collaborating on strategic product roadmaps
Create standardized communication protocols and channels to improve transparency around releases and incidents
Serve as a role model through creation, knowledge sharing, and training of IT initiatives
Evaluate and implement improved technology employee onboarding process
Introduce and pilot best-in-practice tools for the organization

Confidential

Independent Consultant, Silver Spring, MD

Responsibilities:

Collect and analyze market research including segmentation and pricing strategies to integrate into business model
Leverage UI expertise to create industry-best practice mobile-optimized site to funnel and accelerate sales generation
Lead rich, targeted HTML Mailchimp e-mail lead nurture campaigns including A/B testing for read/click metrics
Gather and lead focus group sessions to collect process and brand-value insights feedback to be applied to website
Envision operational, supply chain and resource scalability strategies to build a framework for future growth
Compile and data mine web performance analytics to utilize social ad platforms and budgets efficiently

Confidential

Commercial Program Manager, Gaithersburg, MD

Responsibilities:

Directly manage $4M Marketing Enablement consumer-facing program with 15+ digital solutions valued at over $10M
Created and led strategic product roadmap including branding/integrated websites, mobile apps and market research
Deliver new capabilities through identifying, interviewing, onboarding, coaching and managing key team resources
Consult senior brand leadership on user experience best practices, technical vision and program/project performance
Proactively identify, report and mitigate risks in execution and at steering committee / portfolio review meetings
Measure success and optimized business solution delivery by leading retrospectives, encouraging team feedback/innovation, optimizing project execution and evangelizing big picture goals

Confidential

Technical Program/Project Manager, Washington, DC

Responsibilities:

Manage the planning / execution of performance program responsible for digital solutions reaching 10M+ daily users
Advise mobile leadership on key features and best practices to collaboratively produce strategic product roadmaps
Create cross-functional harmony and partnership between marketing, design, editorial, analytics, IS and the PMO
Partner with CXO to define standard methodology and templates to utilize across the PMO and offshore vendors
Lead recruiting efforts to screen, interview, onboard, mentor and coach new project managers and vendors

Confidential

Application Development Manager, Silver Spring, MD

Responsibilities:

Leverage market and focus group research as product / program leader to produce portal feature roadmap
Manage agile iteration development program to create projects supporting roadmap supporting DoL SCSEP grant
Lead and supervise union development team, managing employee performance within bargaining contract guidelines

Confidential Managing Director, Project Management, New York, NY Responsibilities:

Lead high-profile, enterprise development projects repairing business perception of IT and enabling adoption of KPI
Create and manage technology communications committee serving as public face of IT to rest of organization

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Technical Program Manager Resume

Arlington, VA

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