PROFESSIONAL SUMMARY:

• Over 10+ years of experience in IT industry in all phases of the Software Testing Life Cycle spanning role as QA Project Manager, Project QA Lead , Onsite - Offshore Test Coordinator in a variety of industry segments like, Communication Confidential (STB Testing, ServiceNow ITSM Framework Testing, Web Testing, System Testing ), Automobile Manufacturing ( Confidential Tele-Matrix Web Testing), Insurance, Securities, Banking and Financial Services domain expertise with 3 years of onsite (US) experience, 12 month Confidential client (Banking Domain) Onsite (Australia) experience & 6 month Confidential client Onsite (Canada) experience and remaining offshore experience. Good exposure to onsite-offshore work model.
• Extensive QA expertise which involves Test Plan Creation, Test Case Design, Test Execution, Test Case Review, Defect Reporting, Efforts Estimation, QA Audit, Test strategy consulting, Define and establish tracking metrics & reporting results, Assist Project Management with Test Scheduling & Delivery, Conduct risk-based analysis on the business applications.
• Dynamic Test Management professional with extensive experience in Requirements Management, Estimation, Test Planning, Design, Project Execution, Resource planning, Delivery & Maintenance and Communication with stakeholders.
• Manage and leading the project team and recruiting project staff and consultants.
• Manage co-ordination of the partners and working groups engaged in project work liaises with, and updates progress to, project team/senior management.
• Experience in approaching for the Timely Delivery of functional/regression test cycle executions.
• Experience in formulating Test Strategy, Planning, Estimating & Delivery for any given engagement or release.
• Experience in Defect Management including Monitoring and Reporting.
• Review deliverables from the perspective of adherence to standards and Tracking testing progress.
• Define Escalation / Response / Resolution time for reported problems on the basis of criticality.
• Leads, motivates, Team Management, Task Allocation & Weekly Time Sheets maintenance & setting goals and evaluating their performances.
• Establishes and monitors Key Performance Indicators (KPIs), Metrics to improve the effectiveness of test processes.
• Evaluates Technology & Tools and recommends the acquisition and/or implementation of tools to increase the QC functions.
• Domain expertise in manual testing methodologies, web based testing, test cases.
• Leading, training & monitoring the performance of team members to ensure efficiency in testing.
• Coordinating with various client personnel, Confidential & offshore for faster defect resolutions.
• Experience to the various stages of Software Testing Life Cycle starting from the Project initiation, Test Requirement planning, Environment set up, Designing, Execution & Defect Tracking, Reports & Acceptance.
• Gained significant experience in Functional Testing, Regression Testing, System Testing, GUI
• Testing in variety of Applications viz. Java based Applications Testing, Desktop Applications Testing web based testing.

TECHNICAL SKILLS:

Databases: Oracle, SQL Developer

Tools: Service-Now (ITSM Framework), STB Testing, MS Project, Remedy, putty, Win-SCP, API-POSTMAN

Test Management Tool: ALM, QC

Operating Systems: Windows7,10

Domain: Communication Media & Entertainment, Manufacturing (Automotive), Insurance, Securities, Banking

Languages: HTML, XML, Java Scripts (Basic)

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential, Englewood, Colorado

Responsibilities:

• Understanding the Business Requirements and Solution design thoroughly
• Understand the testing effort by analyzing the requirements of project
• Estimate and obtain management support for the time, resources and budget required to perform the testing.
• Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
• Organize the testing kick-off meeting and define the strategy·
• Review and static testing of business requirements and solution design
• Preparation of test plans and test scenarios
• Keep track of the new requirements / change in requirements of the Project.
• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client
• Act as the single point of contact between Development and Testers.
• Participation in defect resolution calls
• Review various reports prepared by Test engineers

Test Project Manager

Confidential, Detroit, Michigan

Responsibilities:

• Managing and leading the project team and co-ordination of the partners and working groups engaged in project work.
• Managing project deliverables in line with the project plan and managing project issues and escalating where necessary and resolving cross-functional issues at project level.
• Managing project scope and change control and escalating issues where necessary and monitoring project progress and performance.
• Coordinating with the offshore/ onsite test team and managing the test team in creating test case and test data and executing the same and arriving at the schedules.
• Liaises with, and updates progress to client & project team/senior management.
• Managing project evaluation and dissemination activities and working closely with users to ensure the project meets business needs.
• Preparing test reports and participating in the Defect Triage meetings and getting the issues resolved.
• Analyze system requirements and develop test conditions, test plans and test cases
• Conduct the Reviews/Audit, Test Execution, Test Data Preparation, Test Environment set-up and Metrics Collection
• Participating in the Defect Triages as and when it is required to work for the Defects closure
• Analyzed client business process, functional and solution designed documents
• Involved in System Testing and System Integration Testing and UAT.

Confidential

Test Manager

Responsibilities:

• Analyzing Business Requirements for creating and reviewing test ware Test Strategy, Test Plans, Test Scenarios and
• Test Cases Act as Client interface for resolving all test related issues.
• Review all the Test artifacts and ensure if the team is adhering to the process or not. On time and accurate reporting of DSR, WSR (Daily& Weekly status report), Monthly Scorecard, Monthly Status Report and Project Metrics.
• Task assignment (delegation, partitioning, co-ordination between tasks/teams) in consultation with client PM; creation of RLS (Resources Loading Sheet) based on profiling report.
• Adherence to State Street V-Model processes. Ensuring the ATRACK (Client effort Tracking tool) activity is up-to date for the team.
• Mentoring, Guiding, motivating team member’s Daily standup meeting with all team members to check the project health.
• Regular meetings with all team members and timely completion of objectives, appraisals.
• Participation in group activities (Fun activities, technical presentations, helping the team during crunch, identifying the pain areas in project & providing proactive solutions) Exploring new tools / new ideas useful for the project Focus on relevant certifications and achieve the target CPI in the stipulated time period for Self & Team Develop (and demonstrate) Project management capabilities to move to the next level Ensuring the team uses the Case tracker tool effectively for logging bugs.

Confidential

Test Lead

Responsibilities:

• Handling end to end functional testing for new enhancement & production support projects.
• Preparation of Test Plan, Test Strategy, Test case & review, Test Execution and Test Summary Report.
• Preparation of project effort estimation matrix.
• Preparation of WSR and MSR matrix.
• Resource loading for new enhancement and Incident support on release basis.
• Work very close with Business Analysts and development team to understand new enhancement and Business for International client and support the team.
• Maintain the SLA and closely Issue tracking for all incidents and enhancement projects.
• Application training plan preparation for new joiners in account.
• Effort logging matrix preparation on monthly basis for whole testing team.

Confidential

Test Lead

Responsibilities:

• Handling testing projects end to end.
• Test Plan, Test Strategy and Test Summary Report Preparation.
• Onsite coordinator for Offshore Team.
• Working very close with Business Analysts to understand Business Logic.
• Issue tracking for all project modules .

Confidential

Test Analyst

Responsibilities:

• Business Requirement analysis
• MSR (monthly status report) creation
• Value Add Activity spreadsheet creation
• Meeting with client on MRD & Test Plan walkthrough.
• Ticket Analysis
• Ticket allotment to the developer and follow-up
• Triage/production support/enhancement
• QA signoff
• Post Implementation signoff
• Critical call handling from offshore
• RCA/Trend analysis
• Test Plan creation and execution
• System & QA testing