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Pmo Program Manager Resume

Burlington, MA

PROFESSIONAL SUMMARY:

  • Diverse background with more than 16 plus years of experience managing complex projects for the aerospace, manufacturing, healthcare, government, gas and oil sectors.
  • Very detailed and customer service oriented and proficient in client management and process improvement.
  • Adept at leading full - service implementation teams, business development, and analyzing data to manage multiple projects driving results and exceeding customer expectations.
  • Oversaw several large deployments, worked closely with, and provided key stakeholders such as executives, technical engineers, sales representatives and product development partners with financial metrics, risk status and mitigation, and overall status.

TECHNICAL SKILLS:

ERP: SAP, EWM, Oracle, ADP, Salesforce, CRM, ENOVIA

Payroll: Kronos, ADPProcess Improvement: People & Client Management, Software & Development, Implementation Software

Software: MS Project, RWD uPerform, Remedy, CRM, Dragon, Camtasia, Adobe InDesign Suite, MS Office Suite, Visio, SharePoint, MS TEAMS, Adobe eLearning, Salesforce, JIRA, Oracle, DMO

SELECTED PROFESSIONAL EXPERIENCE:

Confidential, Burlington, MA

PMO Program Manager

Responsibilities:

  • Managed a complex system of domestic and global projects throughout the entire project life cycle for both domestic and international market implementations
  • Developed business cases, project charters, detailed integrated project plans with key timelines and milestones, resource plans, contingency plans, and related project management artifacts with a focus on accelerating the delivery of business outcomes
  • Utilized project management principles and methodologies to perform overall project planning and execution for high-priority projects based on executive leadership’s predefined strategic plan
  • Assessed risks and created and implemented mitigation plans to ensure the delivery of projects were on time and within budget
  • Analyzed vendor RFPs, contracts and savings proposals
  • Maintained a positive vendor relationship while also holding vendors accountable to contractual requirements and expectations
  • Facilitated activities (e.g., kickoff/status meetings, cross functional meetings, cross regional meetings etc.), including agenda, pre-reads, minutes, action plans and follow up
  • Conducted executive dashboard meetings where the executive leadership was kept abreast of financial and timeline metrics

Confidential, Dallas, Texas

Sr. Project Manager

Responsibilities:

  • Established scope and detailed requirements for a high priority migration project by facilitating requirements gathering sessions with key stakeholders, documenting the requirements, and managing the requirements through the life of the project
  • Collaborated with resource managers, lead team members, finance group, the technical team and executives to determine the scope and to create and maintain detailed project, resource and budget plans
  • Communicated effectively with project team members, management, and project stakeholders any issues, risks, and proposed mitigation plans
  • Monitored and tracked project progress, actual resource hours and costs against the initial project estimates and budget
  • Reported project status to key project stakeholders through multiple formal communication methods including weekly status reports, bi-weekly snapshot reports, monthly project dashboard reports and project plan updates
  • Actively engaged in continuous improvement (CI) of the organization's project management processes and standards

Confidential, Irving, Texas

Sr. Project Manager & Data Lead Consultant

Responsibilities:

  • Used trends, earned values, variance analyses, and other performance measures and risk assessments to develop business cases
  • Developed and maintained project plans and deliverables, directed all project phases and acted as the primary project contact
  • Negotiated project changes and incorporated changes into project control systems to maintain work statements, cost and schedule baselines
  • Followed established project management processes for monitoring and integrating all project elements, product configurations and communications concerning change management processes and decisions
  • Served as the liaison between the project team and other teams in the organization
  • Performed project close-out documented lessons learned and transitioned the project to the customer success team for continued support

Confidential, Hurst, TX

Project Manager

Responsibilities:

  • Managed projects for multiple business processes and ERP initiatives including SAP
  • Developed detailed project plans with timelines and key milestones around the SAP implementation initiative
  • Continuously monitored and tracked the project status, deliverables, issues, and risks
  • Prepared and maintained the executive dashboards to review with the steering committee and key stakeholders
  • Facilitated governance activities such as weekly, monthly and ad-hoc status meetings, escalations, risk management and mitigation meetings and key stakeholder update meetings
  • Drove the training and change management initiatives of the enterprise-wide ERP systems implementation

Confidential, Ft. Worth, Texas

Sr. SAP Project Manager

Responsibilities:

  • Lead significantly complex SAP technical implementation projects to improve critical business processes that drove financial results including developing project plans and business cases
  • Recruited, training, change management and communications project team members
  • Identified opportunities, defined and financially justified projects
  • Diligently used strong project management principals and methodologies to manage team activities, execute projects, tracked project status and results, removed and elevated project barriers, and developed team members
  • Integrated issues with other projects/processes and coordinated the improvements with the appropriate project/process owners to accomplish the project goals, other business activities and business strategies
  • Developed and maintained methods for measuring the degree to which the project goals, objectives and metrics are being met.
  • Communicated the progress of projects with appropriate leadership and teams
  • Managed risk and developed risk mitigation plans for a project while driving results through change

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