Manager - Product Configuration Management Resume
Menlo Park, CA
SUMMARY:
- With fourteen years of industry experience which last eight years as Senior Program Manager driving strategy for product lifecycle, document control practices and master data programs. I have lead operations team and drove transformation programs with cross functional teams from engineering, NPI, manufacturing, Data center construction connectivity, logistics, compliance, service and supply planning. Ability to define scope, deliverables, phases, teams, success criteria with stakeholders, lessons learnt and KPIs to measure the impact and drive efficiency across large operations and transformation programs
- As a proven program manager, I am have managed large cross functional implementation of PLM, Document control processes and tools impacting about 4000+ users across Alphabet and its design - supply chain partners. I lead operations team overseeing Confidential releases, product data setup and change management for data center products. As part of my role I am driving Confidential BOM reviews, releases, product data setup, operations Confidential & quarterly business reviews, manage change control board for driving changes to sustaining products with engineering, manufacturing with an objective of ensuring supply continuity
- I have managed several product data and configurations initiatives and lead full lifecycle projects (over 2M+) such as leveraging SAAS model with Oracle on-demand, PLM implementation for NPI/D, ECO, BOM, AML/AVL, PLM-to-Oracle Manufacturing integration, CAx integrations, M&A migrations, Environmental Compliance management solution Supplier Portal and Contract Manufacturing Portal implementation, disaster recovery, application/software/hardware upgrades and account administration automation.
- In addition I played a lead role in transforming PLM operations group from completely outsourced model to completely in-sourced and self-sufficient group deploying several best practices for daily operations, hiring/managing internal resources and improving system uptime effectively meeting the service level agreements with three business groups and cost savings over million every year.
- Previously as Solutions Architect at Dassault, I was engaged with Customers while managing consultants, project proposals, budget in addition to managing relationships with Sales account managers, Business partners in planning and driving the sales strategy, provide value proposition, architecting enterprise solutions, deploying and integrating several software applications, Also worked in pre-sales role to educate prospects on the capabilities of software products; identifying the appropriate technologies to solve business problems; collect and provide boilerplate responses to competitive FUD. In addition, I was part of Product definition team involved in product development strategy & roadmap.
- Designed, architected and implemented solutions using technologies based on J2EE, SOA, client-server and Enterprise applications like Product Lifecycle Management (PLM), Collaborative Product Commerce (CPC), and Product data management (PDM) and Websphere Portal and championed the use of technology in creative ways to validate the value proposition for the clients.
- Strong experience in the designing, deploying and implementing Portals, Product Lifecycle Management (PLM) and Data Management (PDM) applications like Product Configuration management, CAD/CAE Design-Analysis data management, Change Management, Environmental Compliance ( Confidential, JIG A/B) management, Workflow automation, Content Management, Parts/Bills of Materials Management, and Supply Chain and Design out sourcing. IBM certified on several technologies (Websphere, XML/XSLT, UML) and trained in IBM Signature selling method
- Excellent communications skills and experience in gathering requirements, understanding business process requirements and mapping them to suite of software applications. Communicating and articulating ideas and information in form of effective oral presentations, well matched to, and well received by the audience. Good Experience in working with several business divisions like R&D, Engineering, Tech Docs, Operations, Manufacturing and Sales designing processes leveraging SIPOC, DMAIC frameworks
TECHNICAL SKILLS:
Project Management: MS Project, Jira, HWDLC, SDLC with Waterfall, Agile-Scrum or Hybrid
Configuration: CMII (ISO-90001, MIL-HDBK-61A), 8D quality, 21 CFR11
ERP Apps: Oracle 11i, Demantra, Various custom tools for pricing, planning materials
PLM Applications: Agile 9.3.1 (PC, PQM, PG&C, PCM, PPM, EC), Enovia LCA, VPM, Windchill, Matrix One 10.6 Infocentral MCC-V62009, Project Link, Design Link
PLM-ERP integrations: Oracle 11i, SAP, BanBan
CAD Tools: Catia V5, Pro Engineer, SolidWorks-2011, SolidEdge ST4
Integration Servers (EAI): IBM WBI, Windchill Info engine, IBM MQ Series, Web services (SOA)
BI Tools: Hyperion Brio
Enterprise Development: J2EE (JSP, Servlets, EJB, XML, XSLT, Web Services) and MS Dot Net
Languages: Java, C, C++,MDL, Prolog
RDBMS: DB2, Oracle, MS Access
Operating Systems: 2K/XP, Sun Solaris, Linux, AIX
Application/Web Servers: Websphere, Websphere Portal, Tomcat, JRun, Windchill, Project Link, IIS
PROFESSIONAL EXPERIENCE:
Confidential, Menlo Park, CA
Manager - Product Configuration Management
Responsibilities:
- Manage long range plans for product lifecycle management group, drive prioritization of projects based on impact and alignment with several organizations in engineering, quality and supply chain
- Manage Document & configuration control -operations team to drive product releases and process improvements from parts, BOM release to change management engineering, manufacturing, operations and service organizations. Establish documentation standards, process with clear R&R, operational KPIs and reports such as cycle times, volumes, critical data quality impacting quarterly builds, Confidential build matrix, production operations, service organization
- Program manage environmental compliance strategy and implementation for Confidential
- Build environmental compliance strategy for consumer hardware and infrastructure groups, followed by implementing enterprise set applications to meet compliance and sustainability objectives.
- Organized program into multiple work streams with stakeholders from legal, procurement, engineering (DFx), EHS, IT and operations
- Partnered with several leading content providers, organizations, suppliers to build an echo system of compliance with measurable KPIs for Confidential and sustaining programs
- Implemented compliance data management for Confidential (various countries), Reach, WEEE, Packaging, Battery and Halogen Free directives
- Land program correctly with by establishing right sized operations support team, dashboards, clear roles and responsibilities and standards with PLM, sustainability and engineering teams
- Drive process standardization for Confidential product BOM reviews for new products and services, clear to build with material plan, costing, second sourcing and compliance for new product releases and build matrices with HW/SW configurations, service BOMs
- Lead strategy and implementation of product configurator custom applications and its integrations with capacity engineering tools/processes to map RCU based capacity into TLA to drive manufacturing/material planning
- Program managed the effort and created establish operational team for software-firmware qualification and release for servers, storage and power systems equipment. Project involved developing custom applications for firmware release and its integrations with PLM, hardware provisioning and deployment workflow-tools
- Implemented 8D SCAR, CAPA, supplier audit and quality incident management process to operationalize quality management processes and drive corrective actions with internal and external entities
- Integrated BOM/product costing and quarterly repricing processes with product release/change management workflow.
- Drive Confidential BOM costing along with targets and quarterly price negotiations data analysis, reports
- Drive configuration management best practices, oversee group of operations analyst for change management of parts, BOMs, AVL from L5 (Motherboard)-L11(fully integrated rack) for compute, storage applications for data centers. Establish procedures to review drawings, Confidential packages, and firmware changes to drive sub-assembly BOM releases
- Define MDM strategy for managing sourcing, service, environmental compliance and engineering data. Define attributes, business glossary, ownership and processes lead by to driven by these fields with proper change control.
- In addition I manage the relationship with Confidential, construction), and Network design and deployments groups. As part of relationship developments, I lead the effort to identify current state such as process and systems integrations to DC construction, cabling connectivity tools (Autocad Revit, Bim 360) and drive efficiency across planning and hardware engineering organizations
Confidential, Mountain View, CA
Program Manager
Responsibilities:
- I have lead and delivered several cross functional projects, OKRs with few of them listed below
- Lead operations team for Networking products and drive PLM workflows such as new part requests, ECOs/MCOs, product structuring and alignment with engineering, supply chain organization for managing standard parts for ECAD, MCAD libraries. Operationalize and establish metrics for the networking product group to measure/drive continual improvement. . Identify FRU items and drive changes to service BOMs, planning items along with processes for EOL/EOP and supplier issued PCNs( Product change notices)
- Lead cross functional effort to implement enterprise PLM platform for Alphabet group of companies such as Tech Infrastructure, Geo-Imagery, Confidential -X, NetOps and GFiber (OSP, CPE). Engaged several external stakeholders such as logistics, finance, supply & demand planning to drive key decisions such as non-intelligent part number, history migration, taxonomy, CTO taxonomy, supplier collaboration strategy, CAx & ERP integrations. Conducted several lunch & learn sessions for SCO, Mechanical engineering, manage organizational change and train/mentor others to improve adoption of product data management platform, processes and configuration management guidelines. Organized program into multiple parallel tracks managed by smaller team to drive faster decisions, leverage strengths and provide weekly progress updates ensuring aggressive schedule for large implementation with focus
- PDM/PCM Documentation delivered as my quarterly OKR project leveraging tools like Wiki. Structured the program scope into three sets of deliverables such as process, policy(standards) and procedure/SOP. Build data driven approach to drive prioritization and schedule based on priority high volume request & highly complex requests. This improved on-boarding time for new resources effectively improving operational Confidential from non-measurable number to 95% +
- Developed operational dashboard to measure and track Confidential, high priority complex tickets and drive change control board meetings.
- Drive change management, NPI & sustaining BOM releases from fully integrated network/compute/storage racks to system level (server or network unit). Formalized impact analysis with changes to a. material and planning boms, PCNs/EOLs, second sourcing with component engineering and compliance teams c. TLAs for data center equipment such configured compute & storage racks, network racks and several subsystems involved in power -network distribution
- Lead the effort to identify high impact attributes that can be managed in PLM vs MDM.
- Created data dictionary and taxonomy model to drive best practices across engineering, planning, logistics and finance operations as applied to product, geo and service data
- Co-lead environmental compliance and master data management strategy definition and alignment effort
Confidential, Sunnyvale, CA
Sr. Project Manager
Responsibilities:
- Operationalize and lead effort for managing master data dictionary, taxonomy and glossary of attributes. Define business ownership, policies and process for managing master data elements
- Program managed/lead project for product data and material compliance from new product introduction through release to shipping, support and end of life.
- Project involves working with engineering, operations, customer support, IT and several external suppliers & partners.
- Define solution architecture, integrations to third party databases, updates to ERP transactional systems, CRM and service management tools
Confidential
PLM Lead/Principal
Responsibilities:
- At Oracle I was responsible for project managing PLM initiatives, hardware group and defining long term roadmaps.
- Involved with release of projects such as product cost management, Confidential conversion, Bom Substitutes for engineering and event management system for marketing as my 20% project
Confidential, Milpitas, CA
Senior Project/Program Manager
Responsibilities:
- Engage with Business units on regular basis to understand their evolving needs, processes and create longer term strategy and roadmap for PLM
- Project management for new applications, enhancements, functional-technical specifications, upgrades and go-live/production cutover in matrix organization with external partners for hosting, development and support.
- Lead PLM applications support/operations team and meet or exceed Confidential (service level agreement) with the three Business Units located at eight distinct sites across the globe. In addition responsible for business continuity, disaster recovery, scalability of platforms and establishing ITIL support model, service catalog and service transition to operations leveraging service now platform
- PLM Assessment & Agile Pilot Implementation: Completed Assessment project for collecting business requirements, process improvement initiatives, creating RFP and piloting Oracle’s Agile platform for new PLM system targeting product introductions, BOM, AVL/AML, Compliance, Program Management and supply chain management and SOA/AIA based integration to Oracle 11i
- NetWork Tools Agile Implementation: Implemented Agile 9.3 Product Collaboration (PC) and PG&C modules for Network tools group. Project involves data migration from Agile 8, new business unit setup, configuration, integration to Oracle 11.5.10 using SCMNet middleware
- Create and define service catalog for PLM and its related applications/portals. Integrate and define support modem, service transition and service knowledge management portals
- Project managed $250k project and delivered PLM (Matrix One) to Oracle ERP integration, automating the Engineering BOM release and Change Management. This resolved major design sharing and data management issues across the different business units and product lines
- PLM Software Upgrade - In order to provide CAD (Solid Works) integrations to PLM, upgrade the software core which lead to major time saving and resolved data inconsistency issues across engineering and operations
- Contract Manufacturing Portal - Collected business requirements and implemented a technical solution for sharing engineering designs, BOMS and changes/ECOs and quality/test matrices, documentation with extended enterprise partners in manufacturing. Today this applications with used by eight Contract Manufacturers
- Disaster recovery planning and implementation - Involved in disaster recovery technical and functional definition, vendor selection and implementation-acceptance of this project
- User Account Administration Automation - Implemented user account request, approval and creation using workflow automation saving two operations support resources/head count as part of Confidential initiative
- PLM operations support transition project - Staffed technical resources, developed an internal team to document system architecture, software-hardware matrix, and automated/manual operations procedures. Implement change management processes and go-live management, which improved system uptime and exceeded the Confidential requirements. This project has significant cost savings with an ROI of one year
Confidential, Charlotte, NC
Project Manager/ Advisory Solutions Architect
Responsibilities:
- Technical Architect and Project Manager on implementing solutions, prototypes and Proof-of-concepts for J2EE based PLM applications and enterprise integrations (EAI) for automotive and aerospace clients.
- Worked with several automotive and aerospace customers in understanding their web portal, product configuration and variant management, workflow processes, content management, Business Process and Change management requirements; provide customized solutions to different groups like engineering, documentation, supply chain vendors and executive groups with focus on communication, reports and workflow processes
- Hands-on experience in providing deploying and integrating J2EE and Client-Server PLM Enterprise solutions. I have worked with several flavors of UNIX like AIX, Solaris and Linux. Lead development of test plans for customization, enhancement and development of enterprise solutions.
- Architected and managed SOA based integration solution for co-existing of VPDM and third party PLM applications. Worked with engineering and product development to help define and refine product feature requirements.
- Designed a SOA and Dot Net based solution to meet all business rules for PLM Portal applications. This solution was implemented as a prototype which involved customization and integrations to legacy systems. Anticipated, and proactively worked to circumvent roadblocks to solution.
- Provided solution for co-existence of two different PLM applications. Migration would then occur as the data is being accessed from older system. Middleware infrastructure is HTTP based and involves the use of migration scripts.
- Developed architecture for integrated PLM and VPDM solutions based on SOA.
- Project involved Web services invocation, middleware orchestration, event listeners and UI customization