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It Consulting Program Manager Resume

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Tampa, FL

SUMMARY:

  • Transformed overall aggregated IT resource planning and prioritization for a CIO channel.
  • Established business outcomes and priorities that have been established within the business lines.
  • Adept at leading concurrent project teams through all phases of SDLC and ERP engagement.
  • Experienced with Agile Lean workflow and has served as a Scrum Master on various projects.
  • Proficient in custom software development that align with business goals and organizational objectives.

INFORMATION TECHNOLOGY SKILLS:

  • Scrum and Agile Lean Development (SAFe)
  • Finance and Institutional Investments
  • Software Development Lifecycle (SDLC)
  • Health and Pharmaceutical Insurance
  • DevOps (Development/QA)
  • Commercial Manufacturing
  • Enterprise Resource Management Rollout (ERP)
  • Consumer Packaged Goods
  • Enterprise Project and Portfolio Management
  • Wholesale Clothing and Retail
  • Human Capital Management (HCM)

PROFESSIONAL EXPERIENCE:

IT Consulting Program Manager

Confidential, Tampa, FL

Responsibilities:

  • Delivered technical infrastructure and data center move from Florida to North Carolina
  • Lead technical development of Interactive Voice Response (IVR) system for transition to overseas CRM.
  • Worked with Software Delivery Manager to use DevOps as the engine for Service Location Protocol (SPL) rollout.
  • Transformed the client’s workflow for both series of items to comply with regulatory standards.
  • Delivered compliance items to prevent $5M in fines from Federal and Regulatory agencies.

Technologies: Microsoft.NET; Interactive Voice Response (IVR); Service Location Protocol (SLP)

Head of IT Portfolio

Confidential, Springfield, MA

Responsibilities:

  • Developed a 90 - day plan to implement the PMO based on desired business outcomes and priorities.
  • Oversaw departmental demand/capacity and bench management (i.e. off-project resources).
  • Coordinated delivery to “Product Owners” to include full analysis of need, internal skill, and capacity analysis, and assisted in the execution of demand.
  • Changed the formation of the Institutions Investments IT group in coordination with the CIO and Delivery Leads to respond more rapidly to business requests.
  • Increased process efficiency by 25% from Ideation to Product Delivery

Technologies: Clarity 14.2 for Financial, Resource, and Schedule Management

Senior Agile Scrum Master

Confidential, Hartford, CT

Responsibilities:

  • Utilized Agile Lean principles to deliver the reports on an iterative basis.
  • Assembled a scrum team of designers and developers execute the implementation of the reporting solution.
  • Implemented IBM/Cognos to build a custom data mart and data warehouse to augment the software platform.
  • Transformed the investments reporting process with successful and accurate measures.
  • Prevented over $2M in integration costs with the original application software.

Technologies: IBM/Cognos Data Warehouse and Reporting; Eagle Data Mart

Senior Agile Scrum Master

Confidential, Hartford, CT

Responsibilities:

  • Organized the Scrum Team of analysts, developers, and product owners as Project Manager using Agile.
  • Utilized JIRA as the tool to drive each sprint; working in 2-week sprint cycles.
  • Transformed the reporting process successfully using Tableau for end user consumption.
  • Decreased Resource Utilization by 15% for report creation.

Technologies: JIRA; Clarity 14.2; Tableau

Portfolio Manager

Confidential, New Britain, CT

Responsibilities:

  • Managed portfolio financials (project and baseline); ensure realization benefits of Portfolio CBA
  • Oversee departmental demand/capacity and bench management (i.e off-project resources),
  • Initiated Risk, Governance and Compliance services for projects with budget over $1.0M
  • Responsible for reporting and analysis of aggregated portfolio
  • Implemented a proprietary SDLC project management methodology with PMO education and training.
  • Managed 660 sub-projects working with 250 functional and technical project managers as reports.
  • Decreased cost of project management by 17% on a global basis

Technologies: Oracle Peoplesoft HCM; Microsoft.NET; MS Project Server; Clarity 14.2; SAP Objects.

Senior IT Program Manager

Confidential, Stamford, CT

Responsibilities:

  • Transformed the infrastructure model of Confidential as PM to a PaaS level of cloud computing
  • Used Windows Azure (later Microsoft Azure) resulting in a 12% savings in IT operational costs.
  • Converted Service model from local data storage model to a Hybrid of Public and Private Clouds.
  • Assembled a matrix of cross-functional IT Team that encompassed MDM, application designers, overseas
  • Managed a budget of over $10M in complete transformation of the Information Technology division.
  • Increased overall commission rates by 15%

Technologies: MS Project; Microsoft .NET; Master Data Management (MDM); MS Objects, Windows Azure

Senior Principal Consulting Partner

Confidential, Southington, CT

Responsibilities:

  • Established high-growth technology company as founding partner. Managed staff of over 50 consultants throughout New England.
  • Crafted sales presentations and contracts and performed project management services to clients.
  • Implemented several ERP applications on a multi-national basis as a senior project manager.
  • Reviewed data centers for compliance with general controls and documented all application control objectives and activities for SAP FI/CO and JDEdwards.

Technologies: IBM I-Series; (MS Project; SAP R/3, Oracle 11i, BPCS, and MAC-PAC).

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