It Consulting Program Manager Resume
Tampa, FL
SUMMARY:
- Transformed overall aggregated IT resource planning and prioritization for a CIO channel.
- Established business outcomes and priorities that have been established within the business lines.
- Adept at leading concurrent project teams through all phases of SDLC and ERP engagement.
- Experienced with Agile Lean workflow and has served as a Scrum Master on various projects.
- Proficient in custom software development that align with business goals and organizational objectives.
INFORMATION TECHNOLOGY SKILLS:
- Scrum and Agile Lean Development (SAFe)
- Finance and Institutional Investments
- Software Development Lifecycle (SDLC)
- Health and Pharmaceutical Insurance
- DevOps (Development/QA)
- Commercial Manufacturing
- Enterprise Resource Management Rollout (ERP)
- Consumer Packaged Goods
- Enterprise Project and Portfolio Management
- Wholesale Clothing and Retail
- Human Capital Management (HCM)
PROFESSIONAL EXPERIENCE:
IT Consulting Program Manager
Confidential, Tampa, FL
Responsibilities:
- Delivered technical infrastructure and data center move from Florida to North Carolina
- Lead technical development of Interactive Voice Response (IVR) system for transition to overseas CRM.
- Worked with Software Delivery Manager to use DevOps as the engine for Service Location Protocol (SPL) rollout.
- Transformed the client’s workflow for both series of items to comply with regulatory standards.
- Delivered compliance items to prevent $5M in fines from Federal and Regulatory agencies.
Technologies: Microsoft.NET; Interactive Voice Response (IVR); Service Location Protocol (SLP)
Head of IT Portfolio
Confidential, Springfield, MA
Responsibilities:
- Developed a 90 - day plan to implement the PMO based on desired business outcomes and priorities.
- Oversaw departmental demand/capacity and bench management (i.e. off-project resources).
- Coordinated delivery to “Product Owners” to include full analysis of need, internal skill, and capacity analysis, and assisted in the execution of demand.
- Changed the formation of the Institutions Investments IT group in coordination with the CIO and Delivery Leads to respond more rapidly to business requests.
- Increased process efficiency by 25% from Ideation to Product Delivery
Technologies: Clarity 14.2 for Financial, Resource, and Schedule Management
Senior Agile Scrum Master
Confidential, Hartford, CT
Responsibilities:
- Utilized Agile Lean principles to deliver the reports on an iterative basis.
- Assembled a scrum team of designers and developers execute the implementation of the reporting solution.
- Implemented IBM/Cognos to build a custom data mart and data warehouse to augment the software platform.
- Transformed the investments reporting process with successful and accurate measures.
- Prevented over $2M in integration costs with the original application software.
Technologies: IBM/Cognos Data Warehouse and Reporting; Eagle Data Mart
Senior Agile Scrum Master
Confidential, Hartford, CT
Responsibilities:
- Organized the Scrum Team of analysts, developers, and product owners as Project Manager using Agile.
- Utilized JIRA as the tool to drive each sprint; working in 2-week sprint cycles.
- Transformed the reporting process successfully using Tableau for end user consumption.
- Decreased Resource Utilization by 15% for report creation.
Technologies: JIRA; Clarity 14.2; Tableau
Portfolio Manager
Confidential, New Britain, CT
Responsibilities:
- Managed portfolio financials (project and baseline); ensure realization benefits of Portfolio CBA
- Oversee departmental demand/capacity and bench management (i.e off-project resources),
- Initiated Risk, Governance and Compliance services for projects with budget over $1.0M
- Responsible for reporting and analysis of aggregated portfolio
- Implemented a proprietary SDLC project management methodology with PMO education and training.
- Managed 660 sub-projects working with 250 functional and technical project managers as reports.
- Decreased cost of project management by 17% on a global basis
Technologies: Oracle Peoplesoft HCM; Microsoft.NET; MS Project Server; Clarity 14.2; SAP Objects.
Senior IT Program Manager
Confidential, Stamford, CT
Responsibilities:
- Transformed the infrastructure model of Confidential as PM to a PaaS level of cloud computing
- Used Windows Azure (later Microsoft Azure) resulting in a 12% savings in IT operational costs.
- Converted Service model from local data storage model to a Hybrid of Public and Private Clouds.
- Assembled a matrix of cross-functional IT Team that encompassed MDM, application designers, overseas
- Managed a budget of over $10M in complete transformation of the Information Technology division.
- Increased overall commission rates by 15%
Technologies: MS Project; Microsoft .NET; Master Data Management (MDM); MS Objects, Windows Azure
Senior Principal Consulting Partner
Confidential, Southington, CT
Responsibilities:
- Established high-growth technology company as founding partner. Managed staff of over 50 consultants throughout New England.
- Crafted sales presentations and contracts and performed project management services to clients.
- Implemented several ERP applications on a multi-national basis as a senior project manager.
- Reviewed data centers for compliance with general controls and documented all application control objectives and activities for SAP FI/CO and JDEdwards.
Technologies: IBM I-Series; (MS Project; SAP R/3, Oracle 11i, BPCS, and MAC-PAC).