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Scrum Master /project Manager Resume

Louisville, KY


  • Certified Scrum Master with 7 years of experience in Healthcare, and E - commerce industries with successful implementation in Information Technology involving in depth understanding of Business Process flows, SDLC, Process design, Business and Functional requirements, Business case preparation, and Testing.
  • Experience with documented patterns and techniques for filling intentional gaps left in the Scrum approach.
  • Experience of Agile approaches including SAFe, XP, Kanban, Scrum and Lean.
  • Experience with Agile techniques including User Stories, Test Driven Development, Continuous Integration, Continuous Testing, Pairing Programming and Automated Testing,
  • Experience with backlog tracking, burndown metrics, velocity and task definition.
  • Experience with Requirement Gathering, Business Requirement Document (BRD), Use Case Specification, Functional Specification Document (FSD), User Interface.
  • Created and Transformed Business Requirements into software requirement specification (SRS) using MS Word and Rational Requisite Pro.
  • Skilled in using MS office applications for day to day activity, MS Visio for drawing flow diagrams and MS Project for prioritizing and managing individual tasks.
  • Experience in using of MS SharePoint, MS project, Open Workbench and Clarity for Documents, Project Analytical, methodical, and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long-term business, financial, and system requirements
  • Experience in Scaled Agile Framework, SAFe.


Development: SAFe, Agile/ Scrum, Waterfall, Kanban Lean.

Business Modeling Tools: Microsoft Visio, Rational Suite, ERWIN, Balsamiq, Visual Studio 2010/2008/2005

UML Diagram: Structured Diagram, Behavior Diagram - Use Case DFD, Swim Lane, ERD

Project/Requirements Management tools: TFS, Version One, LeanKit, JIRA, MS Project, MS SharePoint, Rational Requisite Pro, Rally, Trello, Pivotal Tracker.

Testing Tools: JIRA, Quality Center, Rational Clear Quest, Mercury Test Director, Squids

Business Skills: Gap Analysis, Risk Management analysis, SWOT analysis, INVEST


Confidential, Louisville, KY

Scrum Master /Project Manager


  • Facilitated Agile ceremonies: Daily Scrum, Sprint Planning, Demo, Retrospective and participates in Story Grooming sessions.
  • Coach team to implement Agile best practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability, product visioning, spiking, slack, generalization specialists, technical debt reduction, self-management empowerment and role training.
  • Assisted the team to attain goals through requirements gathering, ensure correct sizing and prioritization, story grooming, release planning, manage progress through burn down chart, document artifacts, reviews, acceptance and feedback from the demos or showcases.
  • Acted as liaison between IT, Business teams’ area, third-party vendors and onsite/remote development teams.
  • Worked with balanced team, comprised of product managers, designers and software engineers.
  • Prioritized user stories according to story points given using Fibonacci series criteria.
  • Serving the team and product owners to turn the requirement into the working software.
  • Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
  • Coach, mentor, and support other Scrum Masters that will be assigned to projects in iterative product development, including following the Scrum Framework, communicating effectively, managing conflict among team members, identifying and removing impediments, and applying self-organization and shared leadership with the team.
  • Support the product Team and assist team with making appropriate commitments through story selection, task definition, participate proactively in developing and maintaining team standards tools and best practices.
  • Developing and maintaining key relationship with all impacted business area.
  • Monitors budget status on all work items and projects identified potential budget variances and developing plan to correct/control overages.
  • Facilitated Defect triage meeting to resolve the impediments or issues related to projects.
  • Identifies, tracks, monitors and communicates to the customer project-related issues, budget status and scope changes that may arise during the project life-cycle.
  • Participated in Usability Testing with designers.
  • Communicating with other management, developers, product managers and technical support specialists on product issues.
  • Collaborated with business clients and technical teams to perform analysis, define business requirements, and implement innovative solutions that solve business problems or meet business objectives.
  • Created detailed project design documents and tasks- level project plans to organize cross- functional team.
  • Effectively leverage resources to create exceptional outcomes, embraces changes and constructively resolves barriers and constraints.

Environment: ASP.Net, SQL, SQL Server, TFS, Sitecore6.6, Squids, LeanKiT, Trello

Confidential, St. Louis, MO

Scrum Master/Business Analyst


  • Worked in different scrum teams, wearing multiple hats according to the project need.
  • Collaborated with business clients and technical teams to perform analysis, define business requirements, and implement innovative solutions that solve business problems or meet business objectives.
  • Collaborated with IS and Claims to define project direction; develop project plans with technical and project management staff.
  • Schedule and facilitate Sprint Planning, Daily Stand-Up, Sprint Demo and Sprint Retrospective meeting.
  • Prioritized user stories according to story points given using Fibonacci series criteria.
  • Assisted project manager for user story mapping, product roadmap and release planning.
  • Interfaced with business and program areas to understand product needs.
  • Worked with the scrum team and stakeholders to define project scope, agile modeling techniques, such as INVEST for requirement definition
  • Involved in understanding the current business process, defining scope of the project along with position statement.
  • Engage Product Owners, Portfolio, and Program Managers to fulfill their individual roles, including but not limited to, communicating the Project Vision, Goals and Objectives, establishing a strategic thinking perspective, regular attendance at Agile Ceremonies, and prioritization of Backlog Item
  • Provide guidance for the project team and key stakeholders in the definition of the Project Vision, Goals, and Objectives.
  • Facilitate and assist in the definition of project scope, including the creation of User Stories with Acceptance Criteria, Product Backlogs, Defect Backlogs, Release Plans, Backlog Prioritization, as well as identifying key dependencies and risks.
  • Support the Agile teams in tracking Agile projects milestones and deliverables
  • Developed and updated functional use cases and conducted business process modeling to explain business requirements to development and QA teams.
  • Designed Functional Specification Documents for the reports.
  • Met with users and stakeholders to understand the problem domain, gathered customer requirements through surveys, interviews (group and one-on-one) along with JAD sessions.
  • Created use case scenarios and storyboards in MS Word and MS Power-point for better visualization of the application.
  • Prepared Need Analysis Documents of the requirements gathered through JAD sessions.
  • Documented all the changes in the initial templates and was responsible for Release Management.
  • Worked as SME in gathering requirements for Business Processes Billing and Payments act a liaison between the Business and Technology Department.
  • Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines
  • Involved in User Acceptance Testing.
  • Reviewed the Test Plan developed testing and validation of data and logic requirements.
  • Assisted the QA personnel in the creation of Test Cases using Rational Test Manager.

Environment: Salesforce, SSIS, .Net, SQL, SQL Server, TFS, ETL Explorer, Agile Methodology

Confidential, Omaha NE

Scrum Master/Business Analyst


  • Facilitated different scrum ceremonies like release planning, iteration planning, daily standup, retrospective and demo.
  • Facilitated implementation of Agile and Scrum methodology to prototype, design, code, test and implement software solutions. This structured development practice resulted in a significant reduction of bugs and improved customer confidence.
  • Interacted with various business team members to gather the requirements and documented the requirements.
  • Analyzed the Scope of the Requirements, and managed requirements to avoid Scope Creep
  • Conducted business analysis on technology opportunities including assessing solution architecture, developing business Requirements Documentation (BRD) and developing solution design documentation
  • Performed comprehensive use case analysis, build business process maps, develop AS-IS and To-Be process models and facilitate Business Process Improvement (BPI) strategies for multiple projects
  • Created project plan and coordinate project implementation effort among onsite and offshore developers
  • Conducted meetings with Solution Architects to discuss technology implementation and identify gaps
  • Planned and conducted feasibility and impact analysis on the gathered requirements based on resource, timelines, and the budget and helped build the project plan.
  • Conducted BRD review meetings with business sponsors and client project management and obtain business approval and sign-off
  • Conducted solution training for business users and management post IT solution implementation
  • Developed prototype of new information processing application. Helped collect functional requirements and prepared business requirement documents using Rational Requisite Pro.
  • Build the status report and present to the Sr. Management on a weekly basis. With emphasis on the current and future outlook for the project.
  • Managed the relationship across the business stakeholders.
  • Supported team to track ongoing issues monitoring and system questions from end users
  • Identified and documented Issues, risks and gaps and their descriptions and impact, and provided recommendations and alternatives.
  • Participated in UAT team’s efforts, to ensure a smooth transition to the To-be state.
  • Reviewed the business requirements for each project to ensure technical feasibility and work with the development team to breakdown the tasks and get the estimates.

Environment: Quality Center 8.2, Java, .net, SAP, Jira, Agile Methodology

Confidential, Los Angeles, CA

Business Analyst/ UAT Tester


  • Conducted Joint Requirements Development sessions for requirements gathering.
  • Worked on storyboard sessions and Use Case Diagrams to refine the gathered requirements.
  • Prepared Business Requirements Document converted it to Functional Requirements Specification using Rational Requisite Pro
  • Followed the Unified Process Methodology for iterative design.
  • Worked on creating a hybrid model of RUP and Waterfall methodologies for software development.
  • Developed a Requirement Traceability Matrix and ensured its timely update.
  • Worked with Project manager and other users and created Work flow diagrams using MS Visio/UML.
  • Worked on creating the business requirements for Data Migration from Legacy system to new Data Warehouse.
  • Involved with the requirements, design, development, testing and administration of transactional and analytical data constructs/structures.
  • Creating Data Mapping Documents and Source to Target Transformation document.
  • Worked on the validation and integrity of the migrated data.
  • Created Mock Up screens using MS Visio for better visualization and understanding of the software application.
  • Processed the data requirements to present them as Bar charts and Pie Diagrams for financial analysts to perform trending.
  • Processed requirements for creating Analytical trending reports for Marketing and Sales.
  • Conducted Joint Application Development sessions with Developers, Testing teams and Subject Matter Experts.
  • Prepared a schedule and work flow for the development team using MS Project.
  • Made sure that deliverables met Business Requirements
  • Involved in conducting User Acceptance Testing with prospective users.
  • Wrote complex SQL queries to conduct Data Validation tests and Data Integrity tests.
  • Collected information to create a Back out Plan as a part of Production Readiness Review.
  • Played an active role in Production Support and maintenance of the application.
  • Conducted status meetings and presided over the Changed Control Board meetings to discuss Defect, Enhancement and Database Change tickets.

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