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Data Protection Project Manager/architect (consultant) Resume

SUMMARY Professional Experience

Confidential,Boston, MA– 6/2011 to 8/2011
Data Protection Project Manager/Architect (consultant)
Oversee the installation and implementation of CommVault’s Simpana Sftware and Data Domain Storage VTL Systems

  • Provide CommVault Enterprise Data Protection Expertise in the managing, encrypting, storing, archiving, and organizing of data gathered from various server systems within the boundaries of Pioneer\'s US enterprise environment.
  • Acting as Project Manager, designed project objectives that aligned the protection of data with the needs of the business,
  • Function as Project Coordinator between LOBs where delivery of service had been increased and the value-add for the customer base is enhanced, and production impact is minimal.
  • Instruct the network operational staff how to use the tools within the CommVault Simpana 9 product to address the retrieval of data that was stored, managed, archived, and organized within Pioneer\'s enterprise environment.
  • Install CommVault backup agents on all servers as directed, for the purpose as defined in the project scope. Beginning with MS SQL, Oracle, Solaris, VMware ESX farm environments, and the like, until all necessary server systems have been accounted for within the CommVault environment per client SOW .
  • Tech platforms include, VMWare 4.1, Windows 2008 r2, Windows 2003, Exch 2010, Sql 2008,
  • SAN storage platforms include: EMC Data Domain and EMC Clariion
  • Project management tools: MS Office suite 2010, Windows 7 and XP.

Confidential,Boston, MA – 02/2011 to 5/2011
Data Protection Project Manager (consultant)
Oversee the global installation and implementation of CommVault’s Simpana Software.

  • Provide CommVault Enterprise Data Protection Expertise in the managing, encrypting, storing, archiving, and organizing of data gathered from various server systems within the boundaries of PCG\'s enterprise environment.
  • Acting as Project Manager, designed project objectives that aligned the protection of data with the needs of the business,
  • Function as Project Coordinator between LOBs where delivery of service had been increased and the value-add for the customer base is enhanced, and production impact is minimal.
  • Instruct the network operational staff how to use the tools within the CommVault Simpana 9 product to address the retrieval of data that was stored, managed, archived, and organized within PCG\'s enterprise environment.
  • Lead the design, create, and modification of existing backup schedule, storage, subclient, and archive policies within CommVault Simpana 8; and a later in-place upgrade to Simpana 9.
  • Install CommVault backup agents on all servers as directed, for the purpose as defined in the project scope. Beginning with SQL servers, VMware ESX farm environments, and the like, until all necessary server systems have been accounted for within the CommVault environment per PCG scope of design.
  • Tech platforms include, VMWare 4.1, Windows 2008 r2, Windows 2003, Exch 2010, Sql 2008,
  • SAN and NAS storage platforms include: BlueArc, EMC Clariion, EMC VNXE, Dell EqualLogic, , HP Blades, EMC DataDomain, and Amazon Cloud Services.
  • Project management tools: Wrike for groupshare Project Managerment, MS Office suite 2010, Windows 7 and XP.

Confidential,New York, NY - 11/2004 to11/2010

Technical Projects Mgr, Network Operations & Support Oversee the implementation of new technologies, and manage required technical changes and project per firm policy.
  • Overseeing the ongoing operation of over 1800 HP ProLiant and VMWare virtual MS Windows 2k3 servers in 14 datacenters across a global network in a 24 hour follow-the-sun environment.
  • Implemented global HP automated asset management and resource utilization tools for HP printers and HP servers.
  • Project lead for new HP blade server systems deployment globally with firmware and OS maintenance
  • Global deployment of Network Management tools; HP OpenView, HP Insight Manager Enterprise, and WhatsUp Enterprise.
  • Very visible client facing role in managing the expectations of over 4000 attorneys, staffers, and countless clients and overall customer satisfaction.
  • Successfully designed, implemented, and deployed virtual clustered global MS Windows 2003 print servers and print management systems.
  • Secured buy- in as a PM on a number of technical infrastructure projects such as CommVault, clustering, and media retention policies.
  • Provide administration and PM for Netware, VMware 3.5/4, Citrix 4.5, Windows 2003 r2 in a 20 Terabyte HP EVA5000, EVA6000 SAN AND NAS and EMC Celerra replicated environment.
  • Successfully built and clustered physical and virtual Windows 2003 server systems utilizing blade servers in both production and DR environments.
  • Capacity planning and disaster recovery using HP Command View and HP EVA5000 and EVA6000 SAN AND NAS storage systems for data replication and data de-duplication
  • Assisted in datacenter redesign and server re-deployments for consolidation, power usage, and air-conditioning airflow optimization.
  • Successfully deployed and collapsed over 520 Windows 2003 network servers. Project is still ongoing.
  • Lead Windows 2003 administrator with the company since my start in 2004 using mgmt tools like, DHCP, DNS, WINS, TCP/IP, MS Cluster Admin, Active directory, VMWare vSphere, MessageLabs, Symantec AV, and Sophos AV.
  • Extensive MS Exchange 2003 administration experience, such as adds, moves, deletions, and defragmentation, and long term storage of use mailboxes and psts.
  • Administrator and senior technical lead for CommVault global backup systems; support and maintenance.
  • Lead advanced training sessions on using CommVault products in such a global dynamic environment.
  • Managed moves, changes, and add in a live production environment using ticket tracking methods and change controls tools.
  • Developed production outage procedures with helpdesk, production application, and desktop teams through use of trouble ticketing systems.
  • Strong understanding of project management work flow and milestone tracking using MS Excel, MS Access, and MS project.
  • Servers and desktop platform OS experience include, Windows 7, Windows NT, Windows XP, Windows Vista, Windows 2000 server, Windows 2003 server, and Windows 2008 server in both virtual production and lab testing, physical production and lab testing, server, desktop workstations, and laptop systems.
Technical Business Analyst, Business Application Operations & Support Monitor all aspects of application operations from database performance to vendor relationships and management of end-user experience.
  • Designed and built dynamic dataflow diagrams with daily SAP process schedules for analysis and evaluation during datacenter relocation and day-to-day operations for Microsoft SQL, Thomson Elite, MS SharePoint(intranet) and Interwoven Filesite.
  • Liaise with support teams including; networking, practice support, desktop support and engineering, HR, finance, helpdesk, and records depts.
  • Worked closely with software application vendors to resolve day-to-day productivity issues surrounding applications, reconfiguration of existing systems, and automated systems.
  • Developed, planned, and implemented new secure firmwide electronic data retention policies for long term storage and immediate DR restoration using CommVault backup solutions.
  • Successfully presented data processing scheduling tools to various teams to increase cohesive productivity and decrease delays or downtime.
  • Lead application integration, UAT testing, and post-implementation support of applications and servers such as Interaction, SharePoint(intranet), Interwoven Filesite, Thomson Elite, and APS DTE.
  • Monitored and tested moves, adds, and changes to various remote vendor connection points such as LegalKey, Lexis/Nexis SSO, and ADP.
  • Worked closely with vendors, networks, and application development teams, to monitor and track production outages through SupportWorks Ticket management system.
  • Strong understanding of project management work flow and milestone tracking; using MS Excel, MS Access, and MS project.
  • Manageed SAP updates and daily dataflows, using MS scheduler tools and MS SQL queries to ensure data consistency and continuity.

Confidential,New York, NY - 03/2004 to 08/2004

Technical Manager, Project and Support Services Coordinator Manager of technical field services teams and liaison to internal IT staff and upper level managers.

successfully developed and deployed over 180 Windows project client/server network solutions for 80+ clients utilizing some the most current client/server technology.
successfully implemented CMM methodologies for hardware and software based on the clients anticipating future growth and expansion.
Act as a liaison to clients internal/onsite staff affiliates including IT and Facilities, etc.
Review/Create project documentation and drawings prepared by team prior to hand off of the Project Book to the client
Growing account revenue by identifying various up-sell/cross-sell opportunities within existing clients
Managed projects focused on multiple technology disciplines in large relocation projects, including process analysis, inventory management, and move planning.

Confidential,New York, NY - from 03/2003 to 01/2004

Systems Engineering, Integration/Project Mgmt and Deployment Services To develop and implement datacenter relocation project and manage end user expectation in the process.

Datacenter management for 8 sites - capacity planning, disaster recovery, website management, server room build outs(AC, racks/cabinets, power, security, etc...)
Successfully coordinated deployment activities with department heads for Windows NT and XP rollouts
Successfully designed and deployed a 20 terabyte image storage and redundancy system across 5 locations across US
Some hands on QA/Testing and training coordinator for new applications, installations and hardware deployments - Win2K and Windows XP desktop builds with overnight burn-ins
Successfully developed and implemented a high speed network switching VLAN design for increased SAN and NAS backup speeds and overall network performance for multiple terabytes of data across multiple server technologies utilizing products like Brightstor and ArcServe backup tools.- Microsoft Visio

Confidential,New York, NY - 03/2002 to 11/2002

Project Manager/ Engagement Manager for Global Application & Integration Deployment Services PMO To work within the Global PMO guidelines of ensuring customer requested software changes and implementations are successfully deployed.

Ensure production application implementation by conducting appropriate UAT testing, desktop/user surveys, and review of integration packages of wholesale application and platform releases. For example the most recent OneDesk project in beta/rollout. 80000 users worldwide; converting Windows NT to Windows XP. Trading floor applications such as Forex upgrades, Bloomberg client installs, and Siebel updates.
Directing global application and OS deployment and implementation efforts; Providing expert input into technologies, decisions and architecture; Managing the back office business and product delivery systems, including server farm management, data storage systems, LAN/WAN architecture and application delivery.
Work closely with PMO business partners, technical support staff, and regional mgrs in prioritization, planning and implementation of various hardware and software application deployments to various North American, Central American and other international locations including, EMEA, BRIC, and additional LatAm countries.
Create tools, provide guidance, and temporary support to Customer Service Representatives and Technical Support Representatives that are in the field or onsite at clients. Most of the work had been conducted over the phone and via email.
Some exposure to Six Sigma methodologies.
Managed frequent delta updates with respect to the timeline in place, to ensure project completion with minimal impact to target numbers.
Assist in strategic PMO planning on future projects with consideration for proper budgeting and staffing.

Confidential,NY - from 5/2000 to 1/2002

Senior Mobile Computing Project Specialist for the Mobile and Remote Initiative
  • Member of a team selected to establish Mobile and Remote Technology as an integral part of business production enhancement for over 16000 global employees.
  • Received specialized training in managing SMS, Outlook Web Access, RIM/Blackberry paging services, SecurID token cards(FOBs), and various passwording techniques.
  • Ensure superior levels of customer satisfaction with product support by identifying talented staff and providing technical and service skills training along with measurable standard of service performance.
  • Multi-tiered program also included extensive knowledge of various laptops and connectivity options such as 56K modems, DSL routers, ISDN routers, LAN, cable modems, Wireless public/private.
  • Assisted in the implementation, rollout, support, and maintenance of Blackberry pagers. Worked with 3rd party vendor on a support plan with replacement/repair packages for devices.
  • Lead training classes for end users on proper usage of paging devices, desktops and associated tools regarding mail management.

Confidential,New York, NY - 7/1997 to 03/2000
Technical Officer covering the following areas :
Project Manager – Technical Manager
Responsible for server adds, moves, builds, and changes - systems include: Windows NT 4.0, OS/2, Lotus Notes server, Domino
server, Citrix Server, SNA Gateway server, Netware servers 3.1x, 4.1x. 800 Netware and WinNT servers
Worked with telecom teams to resolve any challenges with hubs, switches, or router configurations.
Software and systems rollouts. Application wrapping/packaging and deployment, maintenance, and upgrades
Consultant on most group silo moves in the downtown area
Oversee Server farm/Data Center construction build-outs utilizing specialized resources for electrical, telecom, local facilities, AC systems, and security.

Technical Infrastructure - Disaster Recovery Manager

Assisted in development, implementation, and maintenance of a disaster recovery plan
Developed a backup and recovery rotation plan for offsite storage of tapes and equipment
Created and implemented a secured high speed network for data backups of networked servers
Personally chosen staff to manage and maintain environment 24/7 - Tivoli, Arcserve, Compaq Insight Mgr.
Built and designed data backup servers for multi-homed multi-platformed servers (SNA, SQL, Notes, NT, Netware, etc…)
Datacenter section manager – implement new systems, maintenance, re-builds, etc...
Developed rotation repair ADIC/Quantum systems - Arcserve, Backup Exec.

Helpdesk Manager - Team Leader
Support customer base approximately 5000 to 6000 people in the tri-state area and some overseas markets daily.
Manager/Supervisor of a staff of 40 people operating by a 24hr/7day schedule covering all aspects of support from client/server, backup/restores, development/maintenance, and installations.
Interview staff consultants and new hires
Responsible for work assessment, mentoring, and staff counseling.

Morgan Stanley Dean-Witter Discover, NY, NY - Consultant/ Desktop Specialist-(weekends only) - 12/97 –2/99
Chase Manhattan Bank/Global Trust Services, NY, NY - Consultant/LAN Admin 6/97 - 7/97
Alliance Capital Management Corp., NY, NY - Helpdesk Administrator - 3/97 - 5/97
Credit Suisse First Boston, New York, NY - Consultant /Technical Assoc., 10/96 - 2/97
Chemical Bank/DDTS, NY, NY - Consultant/LAN Integration Specialist, 6/96 -10/96
Barclays Bank, NY, NY - Consultant/Systems/LAN Support Specialist, 4/96 - 6/96
Bank of Tokyo-Mitsubishi, Jersey City, NJ - Consultant/OA Systems Specialist, 10/95 - 4/96
Nortel/Bell Atlantic Meridian Systems NY, NY - Consultant/Desktop Support Specialist, 8/1995 - 10/1995
NYC Dept. of Health, Correctional Health Div., New York, NY – Prog. Analyst I LAN Admin, 12/1993 - 6/1995
St. Vincent\'s Hospital & Medical Center, New York, NY PC Support Analyst & LAN Admin, 4/1993 - 12/1994
G.C.S. Computers, Inc. New York, NY - Assistant Dir. of Technical Services, 2/1990-4/1993

Education:
Completed 3 years in Electrical Engineering and Computer Technology with a minor in Computer Science.

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