Database Manager/project Manager Resume
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Bothell, WA
EXECUTIVE SUMMARY:
Multi - faceted, detail-oriented professional with over 12 years of experience in data collection, validation and reporting analytics . Proven ability in project management coupled with leadership skills to benefit the organization
CORE QUALIFICATIONS:
- Data Mining
- Report Analytics
- Project Management
- Data Governance
- Root Cause Analysis
- Process Management
- Data Integrity
- Quality Assurance
- Conflict Resolution
- Data Investigation
- User Acceptance Testing
- Risk Mitigation
- Database Management
- Validation Process
- Problem Solving
TECHNICAL SKILLS:
- MS Office (Access, Word, Excel, Project, SharePoint, Visio), Power BI, OLAP Data Cube
- Business Objects (Production and Development)
- Knowledge Teradata SQL Assistant
EXPERIENCE:
Confidential, Bothell, WA
Database Manager/Project Manager
Responsibilities:
- Accountable for project intakes, handled full project life cycle from initiation to delivery
- Spearheaded meetings to ensure understanding of project objectives and business requirements
- Prioritized and delegated tasks to developers. Review requests, identify resources, and confirm timeline for deliverables
- Mitigated impacts on change in project plans or processes and provide alternative solutions
- Conducted follow-up meetings to track and document projects and tasks
- Designed and managed production reports using formulas, pivot tables/charts, and queries in Excel, Data Cubes, Business Objects, and Power BI
- Prepared Forecasting, Dashboard, Key Performance Metrics, and Churn trending as readouts to senior leaderships
- Assisted with providing data analytics on marketing campaign, deliver insights to optimize campaign performance tied to ROI, revenue, and data usage
- Handled ad hoc requests by creating reports in Data Cubes or writing SQLs
- Facilitated and contributed to the auditing process for Data Cube update in May 2017
- Successfully deployed Unified and AMS universes in Business Objects in 2014 and 2015
- Created documentations and manuals for User Acceptance Testing and User Training sessions
Confidential, Redmond, WA
Data Analyst/Business Analyst
Responsibilities:
- Supported Finance and Sales Operations with timely report publications and ad hoc requests
- Conducted data investigation and provided resolutions for report issues
- Responsible for various updates in scripts and databases to meet current business requirements
- Collaborated with Marketing and Planning Group to consolidate churn specific analysis
- Managed monthly deliverables on sales forecast, dashboard and performance results
- Enhanced existing reports by converting to automated process to reduce manual work
- Facilitated User Acceptance Testing and validation processes on reporting applications
- Assisted front end users with login set-up and troubleshoot system issues across reporting tools
- Presented to senior leadership with monthly read out on Mobility and Wireline Top Accounts by segment performance results
Confidential, Bellevue, WA
Operations Officer
Responsibilities:
- Managed retail branch and supervised staff with day to day operational issues
- Responsible for branch audit quality by performing monthly audit certifications, risk assessment, and annual self test Confidential
- Ensured branch operations is in full compliance with bank policies and procedures, state and federal banking laws and regulations
- Ensured branch achieves optimum compliance with BSA laws, identifying accounts that require SAR or CTR measure, correctly call back on daily online entries, outgoing wire activities, and new accounts
- Researched and prepared analytical report on comparisons between peer banks’ overall performance for senior leadership
- Conducted feasibility studies on location assessment and presented findings to management
- Scored 1st place 8 consecutive times in 2004 Mystery Shopper against competing branches
- Achieved highest ranking scores in internal auditing among bank wide offices
- Invited as an Emcee speaker to present in an annual event for Taiwanese Chamber of Commerce