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Database Manager/project Manager Resume

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Bothell, WA

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EXECUTIVE SUMMARY:

Multi - faceted, detail-oriented professional with over 12 years of experience in data collection, validation and reporting analytics . Proven ability in project management coupled with leadership skills to benefit the organization

CORE QUALIFICATIONS:

  • Data Mining
  • Report Analytics
  • Project Management
  • Data Governance
  • Root Cause Analysis
  • Process Management
  • Data Integrity
  • Quality Assurance
  • Conflict Resolution
  • Data Investigation
  • User Acceptance Testing
  • Risk Mitigation
  • Database Management
  • Validation Process
  • Problem Solving

TECHNICAL SKILLS:

  • MS Office (Access, Word, Excel, Project, SharePoint, Visio), Power BI, OLAP Data Cube
  • Business Objects (Production and Development)
  • Knowledge Teradata SQL Assistant

EXPERIENCE:

Confidential, Bothell, WA

Database Manager/Project Manager

Responsibilities:

  • Accountable for project intakes, handled full project life cycle from initiation to delivery
  • Spearheaded meetings to ensure understanding of project objectives and business requirements
  • Prioritized and delegated tasks to developers. Review requests, identify resources, and confirm timeline for deliverables
  • Mitigated impacts on change in project plans or processes and provide alternative solutions
  • Conducted follow-up meetings to track and document projects and tasks
  • Designed and managed production reports using formulas, pivot tables/charts, and queries in Excel, Data Cubes, Business Objects, and Power BI
  • Prepared Forecasting, Dashboard, Key Performance Metrics, and Churn trending as readouts to senior leaderships
  • Assisted with providing data analytics on marketing campaign, deliver insights to optimize campaign performance tied to ROI, revenue, and data usage
  • Handled ad hoc requests by creating reports in Data Cubes or writing SQLs
  • Facilitated and contributed to the auditing process for Data Cube update in May 2017
  • Successfully deployed Unified and AMS universes in Business Objects in 2014 and 2015
  • Created documentations and manuals for User Acceptance Testing and User Training sessions

Confidential, Redmond, WA

Data Analyst/Business Analyst

Responsibilities:

  • Supported Finance and Sales Operations with timely report publications and ad hoc requests
  • Conducted data investigation and provided resolutions for report issues
  • Responsible for various updates in scripts and databases to meet current business requirements
  • Collaborated with Marketing and Planning Group to consolidate churn specific analysis
  • Managed monthly deliverables on sales forecast, dashboard and performance results
  • Enhanced existing reports by converting to automated process to reduce manual work
  • Facilitated User Acceptance Testing and validation processes on reporting applications
  • Assisted front end users with login set-up and troubleshoot system issues across reporting tools
  • Presented to senior leadership with monthly read out on Mobility and Wireline Top Accounts by segment performance results

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Confidential, Bellevue, WA

Operations Officer

Responsibilities:

  • Managed retail branch and supervised staff with day to day operational issues
  • Responsible for branch audit quality by performing monthly audit certifications, risk assessment, and annual self test Confidential
  • Ensured branch operations is in full compliance with bank policies and procedures, state and federal banking laws and regulations
  • Ensured branch achieves optimum compliance with BSA laws, identifying accounts that require SAR or CTR measure, correctly call back on daily online entries, outgoing wire activities, and new accounts
  • Researched and prepared analytical report on comparisons between peer banks’ overall performance for senior leadership
  • Conducted feasibility studies on location assessment and presented findings to management
  • Scored 1st place 8 consecutive times in 2004 Mystery Shopper against competing branches
  • Achieved highest ranking scores in internal auditing among bank wide offices
  • Invited as an Emcee speaker to present in an annual event for Taiwanese Chamber of Commerce

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