Scrum Master Resume
SUMMARY:
Proven leader with a history of successfully managing/leading teams, managing domestic and international engagements, building strong client relationships; expertise in implementing enterprise - wise business intelligence solutions, technology enabled analytic, executive information, sales, wholesale, and marketing applications; capable of creatively solving key business issues and generating sustainable profitability and growth; accustomed to partnering with C-Level decision makers, to synthesize critical business information to meet corporate objectives; exceeded expectations in both large corporate and start-up environments; committed to continuous learning
EXPERTISE AREA:
- Project management
- Team Management
- BI Self-Serve enablement
- Project administration
- Quality assurance
- BI User Training Plans
- Change management
- Employee Development
- Organizational transitions
- Resource management
- BI Delivery management
- Onshore/Off shore delivery model management
SOFTWARE:
- SAP ECC
- SAP BW/BI
- Scrum
- Agile
- Waterfall
- Kanban
- Oracle
- Cognos
- Cloud
- SaaS
- MicroStrategy
- SSRS
- SSIS
- SSMS
- MS Project
- MS SQL sever
- SSAS Tabular
- MS Project
- Confidential QC
- Clarity
- Informatica
- Mobility
- Teradata
- Jira
PROFESSIONAL EXPERIENCE:
Confidential
SCRUM Master
Responsibilities:
- Reporting to the Manager of the IT PMO supporting Florida Power and Light/ Confidential project incentives with focus on company FI analytics Reporting and HR Claims Benefits analytics.
- Supporting business solutions on various platforms such as SQL Server, SAP ERP, SAP BPC, SAP BW and SAP Hana. Incorporating tools into the solution such as Power BI, SAP Business Objects, Python and other related BI Tools. Managing the projects in the roll of Scrum Master utilizing Jira for all projects. Running both scrum and Kanban projects.
Confidential
BI Manager
Responsibilities:
- Shortly after starting I took over full production support for the BI environments, level 1-3 support including building processes, SLA and best practices into the support team. Leading a team of support analyst, requirements analyst and off shore development team following an agile/scrum development methodology to deliver production support break fixes as well as new enhancements and reporting features.
- Managed an upgrade of MicroStrategy 9.4 to 10.3.
Confidential
Project Manager
Responsibilities:
- Responsible for Project schedule (plan), resource plan, and project communications, client invoicing and project budget.
- Resource manager for project team.
- Responsible for Project schedule (plan), resource plan, and project communications, client invoicing and project budget.
- Resource manager for project team.
Confidential
BI Project Manager
Responsibilities:
- Met with key Anadarko management team to understand and document to as is and to be landscape
- Conducted user requirements JAD sessions.
- Responsible for Project schedule (plan), resource plan, and project communications.
Confidential
BI Manager
Responsibilities:
- Reporting to the Director of Operational Excellence, responsible for the enterprise-wide business intelligence reporting for both internal consumption and our clients using Micro-Strategy V9.3 with SSIS, SSRS, SSMS and SQL server technology.
- Supporting Dashboards, standard grid reporting and mobility reporting delivery.
- Lead team to deliver Confidential enterprise first dashboards comprising of client operational data for the consumption by our clients to replace or supplement the client facing reporting already being provided. In addition to a dashboard for internal management consumption; the business scorecard. This included contracting with vendor resources as well as coordinating with all the stakeholders, both regional and at corporate level to enable the success of the rollout.
Confidential
BI Manager
Responsibilities:
- Managed a successful upgrade of BW 7.0 to 7.3
- Oversee as successful rollout of BO 4.0
- Challenge and inspire employees to achieve business results.
- Conduct and ensure the completion of performance reviews.
- Set clear expectations and hold employees accountable for performance.
- Oversee training and development of employees directly and indirectly managed and make effective staffing decisions.
- Provide coaching, direction and leadership support to team members in order to achieve employee, business and customer results.
- Manage enterprise models as well as standards, best practices, guidelines and processes to support models and compliance to the enterprise information architecture, BI strategic roadmap and data governance.
- Collaborate with business, identify business valued opportunities.
- Envisioning new and innovative approaches to business solutions.
- Establish and maintain proactive monitoring of BI application systems to ensure they meet or exceed customer defined expectations, Service Level Agreements (SLAs), performance targets and capacity demands.
- Identify opportunities for operation improvements through root cause analysis; research, recommend solutions, gain consensus with impacted teams and stakeholders and drive for organization adoption of complex BI issues.
- Act as strategic liaison between business community and IT for all BI project deliverables. Proactively seek feedback from the business on information needs, issues, and requirements.
Confidential
Sr. Consultant Project Manager/Delivery Manager
Responsibilities:
- Met with key Dell BI management team to understand and document to as is and to be landscape
- Established the construct of a PMO office to govern the migration.
- Quickly adept the project team to the culture, process and methodologies of Dell in a short timeframe and engineered the plan, staffing and resources to meet an aggressive project schedule
- Coordinated cross team communications, plans and dependencies.
- Resource, influence and manage offshore development team
- Coordinated cross team communications, plans and dependencies.
- Resource, influence and manage offshore development team
Confidential
Sr. Consultant Project Manager
Responsibilities:
- Successfully juggled between aggressive project deadlines, off shore development resources and key users and a rigorous company project management PMO guidelines and requirements to complete the project within timelines and within budget.
- Recommended organizational change solutions, including participating in review of organizational assessments and leading the effort in designing organizational structures; and developing and implementing organizational transitions to meet the changes needed to support the goals at cooperate level while balancing the requirements and country specific needs.
- Met all project deadlines within budget and coordinated with roll out of ECC 5.0 to 6.0.
- Improved end-user impressions of the BW reporting tool by resolving prolonged system outages, fixing data integrity issues on a severely broken system while delivering reporting requirements which actually met the client’s needs instead of standard business content which had previously been rolled out without consideration for clients’ requirements.
- Established an overall effort to effectively transform the reporting environment, project methods and ongoing support to better align with stakeholder and end users goals and needs.
- Improved project success by providing client guidance best practice in requirements gathering, change management tools and methods, understanding business transformation needed including project approach, project documentation and communication plans.