SUMMARY:

• Performance - focused, multifaceted, and results-driven professional, offering more than 20 years of experience in application development; complemented with expertise in end-to-end test automation, iterative incremental development (IID), and acceptance test-driven development ( Confidential ).
• Knowledgeable of a variety of software engineering methods, including Agile, Scrum, Waterfall, Six Sigma, CMMI, and ITIL.
• Skilled at streamlining application system deployment, scalability, and resiliency as well as lessening annual software maintenance support costs.
• Equipped with solid interpersonal and communication aptitudes essential in establishing productive rapport with individuals of diverse backgrounds.
• Commended for managing various professionals, more than 80 employees offshore and 20 people .

CORE COMPETENCIES:

• Software Development Life Cycle (SDLC)
• Process Improvement
• Project/Program Management
• Quality Control and Assurance
• Client Relations and Services
• Offshore Management
• Cross-functional Collaboration and Leadership
• Budget Administration

TECHNICAL ACUMEN:

Applications Software: Microsoft Office 2010 | Microsoft Outlook | Microsoft Test | Microsoft SharePoint | Microsoft CRM | Siebel CRM | Oracle EBS | Rational Unified Process (RUP) | Service Desk Plus | HP Quality Center | CA ERwinData Modeler | UML | Adobe Enterprise 4.0 | Microsoft Dynamics- GP2010

Databases, Utilities, and Cloud: Microsoft SQL Server2012 | 2008 R2 | Symantec Backup Exec 2012 | SSIS and SSRS | ETL(Extract, Transform and Load) Data Warehouse | BI | Oracle11G | 10G | MONGO DB | DB2 | ADO | ADO.NET | ODBC | JDBC | SQL Management Studio | Cloud Computing (RackSpace, NaviSite, and Hostway ) | SaaS | DaaS | AZURE | AWS | VMware | Data Center

Networking and Security: MPLS VPN | IP/VoIP | Frame Relay | ATM | Firewall | DMZ | AD | RDP | Symantec Backup Exec 2012 | Symantec Endpoint Protection | SSL | Secure Token Ring | Cisco | SMART | InfoVista and Actuate | Microsoft BizTalk 360

Operating Systems: Windows 8, 7, and XP | iOS | Linux | Novel Netware | Citrix | UNIX | IBM Mainframe

Portal and Middleware: Plumtree | Cbeyond | XML | XSD

Programming and Web: C | # | C++ | MS Visual Studio 2015 |-13 | .NET Framework 4.5 | ASP.NET | MVC 4.0 | HTML5 | CMS | Word Press | CSS3 | C#4.0 | VB.NET | CVS | VSS | WCF | WPF | MS Silverlight | SDK | Web Services (SOAP) | ISS | IAM | JSON | REST | DOM | SEO | Responsive Web Design (RWD) | Design Pattern | SVN | PHP5 | T-SQL | PL/SQL | PERL | | LAMP (Linux | Apache | MySQL | PHP) | Java | JavaScript | J2EE | Spring Framework | MF-Cobol | IE11 | Google Chrome | Firefox | Code Base Merging Branching and Code Refactoring

Programming Paradigms: Object Oriented | Service Oriented Architecture (SOA) | ERP Architecture

Project Management and Test Automation Software: Microsoft TFS 2015-10 | Clarity | MS-Project | JIRA | VersionOne | RUB | Clarizen | SmartSheet Microsoft TEST | Selenium | Parasoft | WorkSoft | Fitness

PROFESSIONAL EXPERIENCE:

Confidential, Fountain Valley, CA

Senior Manager

Responsibilities:

• Provide expert management to the following initiatives:
• Enterprise application development in accordance with customer requirements
• Existing applications support and maintenance as well as new technical solutions development;
• Applications development, coordination, maintenance, and support, from inception to project customer acceptance and production operation to achieve business needs;
• Full SDLC including agile, scrum, incremental, waterfall, testing (IID, Confidential, end-to-end automation, regression, SMOKE, and UAT), execution, release management, and auditing;
• Website application development and architecture;
• Flexible, cross-browser compatible, scalable website functionality, user interface (UI) design and usability, and website functionalities enhancement.
• Communicate status updates with stakeholders and executive management, while interacting with product owners to develop unique and exceptional web experience.
• Identify resource needs based on an analysis of both portfolio and projected client spend.
• Ensure maximum utilization of resources billable time as well as profitability of assigned team.
• Expertly direct managers, scrum masters, project managers, developers, and business analysts to attain continuous process and business improvements.
• Facilitate technical discussions regarding design, architecture, and operations to optimize deployment, scalability, and resiliency of application systems.
• Oversee onshore and offshore development teams through clear expectations and objectives management, training, career development, and smart recruiting, while assessing performance of professional staff and the Scrum Masters Team to preside over daily scrum and sprint planning, review, and retrospective meetings.
• Collaborate in the development of corporate methods, projects, programs, and people while employing core values of Makes Work Life Better including customer focus, transparency, diligence, optimism, and agility.
• Utilize agile, scrum, ATTD, IID, ASP.NET, C#4.0. TFS, and test automation for user stories, defects tracking, test cases, and requirements gathering.
• Coordinate unit test and code coverage of up to 80%, test automation coverage of 75%, automated code deployment local amid master branching, and code refactoring.

Confidential, Fountain Valley, CA

Senior Manager — Software Application

Responsibilities:

• Conceptualized, managed, assessed, and executed applications development projects related to application development, maintenance, and client delivery activities of Confidential ’s tax products while handling overall budget of more than $5M with over 85 staff.
• Partnered with product management to formulate strategic technology and business application solutions to introduce new products and services in the portfolio; as well as with business owners and team to clear backlog and assign priority and complexity points to user stories based on its business value and return on investment (ROI).
• Provided training to a team of managers, project managers, scrum masters, architects, programmers, testers, and business analysts while assessing performance of professional staff utilizing the SMART method.
• Dealt with Confidential matrix, BRD, and software requirement specifications (SRS).
• Guaranteed that the leaders were informed regarding sprint and release progress while determining risks and issues.
• Minimized annual software maintenance support cost through data collections, Confidential -owned spec maintenance, pervasive receiver, and estimation of approximately $600K from 2014, $900K from 2015, and $6.5M starting 2018 respectively.
• Steered efforts in improving client experiences by accelerating the Development Group’s product quality, eliminating redundancy, and ensuring on-time delivery of project milestones and release cycle.
• Lessened SDLC by 23% and schedule variances from 30% to 4%.

Confidential, Los Angeles, CA

Senior Manager

Responsibilities:

• Functioned as primary leadership force for IT applications strategies and execution in charge of overseeing the Sales, Marketing, Finance, Customer Service and Operations divisions.
• Coordinated with executive management residents within specific divisions to determine opportunities for improvement and third-party vendors on bidding and contracting, while deploying technologies and systems to boost performance.
• Led project managers, scrum masters, developers, system and business analysts, DBAs, contractors, and consultants toward continual process and business improvements as well as functional and design specifications, code reviews, unit test, and functional test.
• Interacted with teams to ensure compliance with World Wide Web Consortium (W3C) coding practices and with vice president of marketing in handling and developing content management systems, online marketing and campaigns, search engine optimization (SEO), web analytics page tagging, and white-label web branding.
• Took charge of formulating project plans; allocating resources, budget, schedule, and work breakdown structure (WBS) for projects; as well as coordinating project status, progress on deliverables, and risks and issues with stakeholders and IT executive in a timely manner.
• Drove efforts in conserving approximately 25% in operating costs across 18 locations through skilled execution of mobile applications and handheld car return application system utilizing IID and Confidential .
• Spearheaded the development of company business-to-consumer (B2C) for desktop, mobile applications, affiliates, and car sales high-traffic websites, thus generating $40M in revenue per year.
• Served as driving force behind successful negotiation of $20M contract for FOX’s rental management application transition to MS-NET 4.0.

Confidential, Agoura Hills, CA

Technology Delivery Manager

Responsibilities:

• Conceptualized technical solutions for complex business challenges and budget while mitigating risks throughout all phases of software engineering through skilled assessment and planning.
• Expertly utilized Six Sigma methodologies to allocate resources while managing multiple simultaneous projects.
• Interfaced with Development, Quality Control, and Systems Architecture teams to approve business requirements documentations, high- and low-level design documents, process flows, and data sources.
• Ensured maximum time and value with all partners as well as accurate and on-time risk mitigation and deliverables coordination and execution.
• Guaranteed compliance with the Confidential for Home Loan Mortgage and Sales Technology Six Sigma DMAIC phases.
• Carried out the delivery of multiple Tier 0-3 IT projects including resolving CLUES and CALC Engine DTI as well as assessing the doubling of taxes and insurance for AI, iO, StatusMart applications and DIDO projects
• Developed and maintained dashboards, scorecards, traceability matrix, change requests, WBS, burn rate report and variance, resource allocation and actual reports, and complexity index utilizing CLARITY PPM and Confidential project management and estimating tools such as Viper and Nexus.

Confidential, El Segundo, CA

Senior IT Project Manager

Responsibilities:

• Administered multiple cross-functional teams to ensure timely and cost-efficient completion of technical development and implementation projects.
• Displayed competency in executing project scope and controls; generating all required documentation; and monitoring project progress.
• Cultivated solid relationships with key stakeholders to ensure proper access to resources across multiple departments and business units, while handling third-party vendors and project budget.
• Assumed accountability in ensuring high-quality services, deliverables, and content through supervision and continuous assessment as well as attainment of post-implementation of project objectives by measuring results and overseeing key performance indicators (KPIs)
• Enforced earned value management techniques and change control to enhance project planning and tracking.

Confidential, El Segundo, CA

Senior Manager

Responsibilities:

• Expertly rendered executive-level consultation in determining business strategy, budget, product development, and IT objectives.
• Supervised a team of 20 software engineers and architects, designers, business analysts, contractors, and consultants in the transition of real-time software applications offshore.
• Took full charge of fulfilling the following tasks:
• Cost and benefit analysis for IT investments;
• Verification of design, code, and unit test plans;
• Creation of timelines for application rollouts;
• Oversaw project scope, time, and budget including execution and management of change management, risk management, communication, problem resolution, and escalation programs.
• Teamed up with internal and external stakeholders to expedite all phases of project implementation from project scope to handoff as well as with business unit managers including ordering system (Siebel), product marketing, billing, reporting, and other IT leaders to develop effective alliances on projects, operational decisions, scheduling requirements, conflicts, and various IT-related activities in executing data warehouse and data mart.
• Modified work plans for all project phases such as initiation, planning, execution, monitoring, and control and closure.
• Partnered with outsourcing vendors to handle offshore resources and hire local developer talents to supplement resource needs while evaluating vendors to ensure compliance with set-forth quality standards, performance, and requirements.
• Generated approximately $15M in new revenue growth through skilled network configuration protocols by creating real-time web applications utilizing SDLC, agile, scrum, IID, Confidential, and system development methodology to implement multitier architectures in online environments;
• Decreased debugging time by 50% and eliminated code modification steps by 65%, which resulted to 40% overall project turnaround time reduction through IID and Confidential .
• Enhanced business processes and design metrics to optimize operational and customer efficiency, which minimized costs by up to 30%.
• Executed and deployed $16M CRM application for a new ordering system.