PROFESSIONAL SUMMARY:

• Confidential is a driven professional with extensive process and technology experience, including the implementation and management of integrated technology solutions for clients domestically and overseas.
• His experience serving as a consultant and project manager has resulted in successfully solving challenging business problems, and delivering innovative solutions across diverse fields while bridging the gap across IT, business and legal organizations.
• Confidential is a skilled communicator at both the executive and business stakeholder levels.

EXPERIENCE:

Confidential

Responsibilities:

• Participated in cycling tour in California
• Attended structured cycling training camp
• Competed in two criterium cycling races
• Offered counsel to clients on data privacy and Confidential

Confidential, Renton, WA

PRoduct owner

Responsibilities:

• Gathered requirements for new mobile application development
• Teamed with Executive Product Owner (Doctor) to groom product backlog for scrum team
• Collaborated with key stakeholders to define product roadmap
• Drafted user stories
• Partnered with Customer Service, Doctors and Marketing to design and write content for mobile application New Member Welcome Tour
• Lead user acceptance testing (UAT)

Confidential, Seattle, WA

PRoject Manager / SR Business analyst

Responsibilities:

• Project manager on Personal Insurance integration project across multiple companies
• Managed the business requirements, process design documentation and deliverables for customer data integration
• Analyzed legacy data flows across systems landscape
• Mapped legacy data attributes to UI/UX wireframes to meet integration business requirements
• Presented future - state, integrated wireframe design to team and stakeholders
• Drafted user stories for legacy data integration related to customer Quoting, Policies, Claims and Billing
• Developed collaborative partnership with business and technology development team and other product managers to manage dependencies on cross-team projects
• Researched and resolved issues using IT, Business and UI/UX resources Maintained key communication of project status with leadership and other key business and technology partners

Confidential, Seattle, WA

PRoject Manager

Responsibilities:

• Project manager on Workday HR cloud technology project
• Participated in security and reporting design sessions for enterprise master data repository
• Attended continuing legal education sessions related to the European Union General Data Protection Regulation ( Confidential )

Confidential, SeaTac, WA

PRoject Manager / SR Business analyst

Responsibilities:

• Developed detailed strategic road map for Flight Training Management Systems replacement project
• Documented business processes for Advanced Qualification Training Program ( Confidential )
• Partnered with LEAN team on business process improvement workshops
• Assisted in documenting procedure/process changes for related Confidential compliance program changes
• Collaborated with SMEs to identify new system requirements for Confidential compliance
• Scoped requirements for RFP
• Drafted project charter, project plan, communications plan, risk management plan and status reports
• Facilitated process improvement meetings and communicated to stakeholders

Confidential, Redmond, WA

SR Manager

Responsibilities:

• Project manager for Nokia Integration, NIST and Safe Harbor compliance projects
• Documented customer support business processes for Surface and Xbox
• Researched European Union Data Protection laws and US-EU Safe Harbor framework
• Mapped Safe Harbor Principles to relevant Confidential privacy standards, processes and tools
• Gathered and analyzed business requirements for dashboard metrics to measure privacy compliance
• Drafted “How-To” roadmap and procedures for updating privacy and Safe Harbor materials
• Advised and trained leadership on Safe Harbor enforcement and self-certification process

Confidential, Seattle, WA

Senior Business Systems Analyst

Responsibilities:

• Served as a project manager across multiple engagements and teams
• Performed Scrum Master activities: daily stand-up, burn down, retrospective and planning sessions
• Evaluated and prioritized defects with QA team
• Analyzed as-is processes and worked with business stakeholders to create the to-be future state
• Facilitated fit-gap analysis sessions: kickoff, store pipeline management, security, UI Enhancements
• Wrote solution design documents, security profiles and functional design specifications

Confidential, Bellevue, WA

Business Consultant

Responsibilities:

• Facilitated business requirements analysis sessions for SAP HR, enterprise-wide web portal
• Collaborated with business and development teams to design dashboard and feature functionality using tools such as Snagit, Visio, Word
• Prepared business process blueprints and assisted in driving technology roadmaps
• Built and maintained strong partnerships with multiple cross-functional customers and third-party vendors

Confidential, Seattle, WA

MANAGER

Responsibilities:

• Consulted clients on implementation strategy and the interrelationships between software application modules; worked with firm Partner on business development activities
• Project manager for global project in the United States, Europe, Asia, Africa and Latin America
• Facilitated packaged software applications selection to support critical business functions
• Led successful Conference Room Pilot showcasing global HR design and functionality across geographically dispersed groups
• Counseled clients on data privacy issues, the EU Directive on Data Protection and Safe Harbor

Confidential, Seattle, WA

Principal consultant

Responsibilities:

• Conducted functional and technical discovery to understand business processes, requirements and gaps
• Drafted estimates for software implementations including scope, resources, project schedules, and costs
• Managed projects in the United States, Europe, Israel and Latin America
• Created course materials and delivered formal product demonstrations and training
• Engaged in cross-team coordination, including Sales, Consulting, Product Development, Training and Custom Development

Confidential, Atlanta, Georgia

Business Consultant

Responsibilities:

• Co-managed large team of Programmers and Business Analysts in the implementation of Employee Self Service solutions

Confidential, Atlanta, Georgia

Business Consultant

Responsibilities:

• Led a global, organizational structure design team where a 5-year regional and global implementation strategy was created; increased new business revenues by selling additional HR solutions

Confidential, Atlanta, Georgia

Business Consultant

Responsibilities:

• Navigated high profile internal and external consulting assignments as a leader of large SAP HR implementations; managed successful implementation while overcoming major time line challenges; achieved project objectives in analysis, design, configuration, integration and testing of benefits administration; provided technical guidance and assistance on the rights and benefits of individuals under ERISA and COBRA

Confidential, Atlanta, Georgia

Business Consultant

Responsibilities:

• Contributed to a wide variety of client engagements by gathering system requirements and developing reports to assist in the implementation of PeopleSoft solutions
• Developed reporting skills in SQR, SQL and Access