SUMMARY:

• Senior Project/Program Manager with strong knowledge of strategy, planning, Information Technology, Business Process Re - engineering, financials, testing, infrastructure, coaching,, risk and vendor management.
• Highly skilled at understanding customer needs and defining deliverables, schedules, metrics, standards, best practices, estimation, forecasting, budgeting, specifications, performance, governance, assessments, methodology, controls, CMMI, ISO, SOX, PMO, KPI, LSS, EVM, NPV, ROI, RFI, customer requirements and technical documentation.
• Track record of success in driving cross-functional global efforts, make recommendations and satisfy customers.
• Excellent verbal/written communication skills, performs with high standards, professional, customer focused, diplomatic team player.
• Strong consulting, analytical, trouble shooting and problem-solving skills.

PROFESSIONAL EXPERIENCE:

Confidential, Mclean

Senior/Project Manager

Responsibilities:

• Managed the Loan Advisor Suite ( Confidential ) Integrated Release Plan for multiple Agile developed projects.
• Synchronized business activities and provided integration support across Sales, Communication,, Legal & Vendor Management ensuring successful and on-time delivery
• Developed and maintained relationships with all levels of sponsors to manage milestones, requirements, issues, risks and dependencies
• Developed and refined business, communication and reporting processes to maximize stakeholder engagement and continuous improvement. Provided guidance, recommendations and best practices to the Confidential Suite projects. Directed deployment and post deployment planning
• Directed User Interface requirements for integration with Common Securitization Platform's Single Security using interviews, document analysis, storyboards, business workflows and use cases
• Facilitated Lessons Learned and published improvements to leverage across the organization

Confidential, Herndon, VA

Sr. Project Manager

Responsibilities:

• Managed multiple PeopleSoft Financials including integration with ADP, Oracle Image-11 updates, Enterprise Accounting Service and In House D Confidential Strategy projects through the entire SDLC.
• Directed initiation, requirements, planning, design, development, SIT, UAT, deployment and closeout. Led sponsor sign-off, deliverable reviews, financial variance analysis, Architecture Review Board approval and Governance checkpoints ensuring compliance to SDLC 4.2 processes
• Coordinated with key internal and external partners, ensuring all upstream and downstream stakeholders were informed, engaged and aligned with project objectives
• Reported directly to PMO, provided weekly status reports, maintained project plan in MS Project and HP PPM. Tracked out-of-scope items through Change Tickets with key stakeholders and assessed impacts of scope changes on project schedule and budget

Confidential, Vienna, VA

Sr. Project Manager

Responsibilities:

• Developed charter for Winchester Tier 1 and Tier 2 Phase 2 Business Validation project and successfully attained buy-in from VP level sponsors. Developed and maintained schedule and tracked changes to schedule and assessed impacts on dependencies, issue and risks
• Managed Full Service IMB Implementation through the entire SDLC achieving $50,000 a month cost savings. Completed timely B-Level, A-Level Estimation and Operational Readiness Review.
• Created and negotiated requests for information/quotations/ proposals (RFI/RFP/RFQ) and worked with vendors to ensure delivery of services and SLA's meeting aggressive project timelines
• Worked with business sponsors, senior management, business and technical staff, Operations and stakeholders to identify and manage project tasks, communication, messaging and deliverables

Confidential, Washington, DC

Project Manager

Responsibilities:

• Managed cross departmental projects, process improvements, financials, issues and status using PPM
• Planned for project scope, quality, budgets, risks and tracked timelines for software development.
• Led and managed multiple projects with competing priorities. Coordinated work and reported on offshore teams. Directed cost benefit analysis and supported accounting functions and reporting.

Confidential, Chantilly, VA

Sr. Program Manager

Responsibilities:

• Planned and developed schedule for a major system modernization effort. Interfaced with the business, and analyzed current and developed future state business processes. Elicited business requirements through interviews, workshops, focus groups, storyboards and use cases
• Directed use of the Enterprise Life Cycle (ELC) and adoption of Application Development PMO’s processes and procedures ensuring timely governance & gate reviews of multiple modernization projects. Facilitated workgroups and coached teams successfully through project approval process
• Planned for an enterprise Salesforce CRM implementation and ensu red charter, governance and EVM processes provided a framework for accountability and decision making
• Improved Written Taxpayer Communication Using Lean Six Sigma. Planned, assessed and support ed value stream mapping events. Researched and refined business processes and systems
• Worked with VP, Quality, and member of CMMI appraisal team and led project QA Audit s

Confidential, Sterling, VA

Project Manager

Responsibilities:

• Managed full life cycle development for $5 million .Net grants product development effort. Initiated process improvements, reviews, validation, tracked performance, change control, EVM and facilitated delivery ahead of schedule, reducing cost by 10%.
• Spearheaded the framework, plans and timelines ensuring successful CMMI SCAMPI compliance.
• Defined company-wide standards as a member of the Quality Board. Led improvement initiatives, metrics, job aid development and timely ISO 9001:2000 effort.

Confidential, Sunnyvale, CA

Project Manager

Responsibilities:

• Managed the web download center enhancement project using BroadVision. Worked with marketing, sales and account management, prioritized requirements, development, offshore QA, user acceptance and deployment resulting in improved lead generation and user experience
• Developed security and testing procedures ensuring Sarbanes-Oxley compliance & IT Governance.
• Managed multiple convergent billing projects using the Express process. Directed resource allocation/assignment, requirements, cost estimates and budgets.
• Managed and oversaw $3 million Content Management development. Focused on ThinQ deliverables and coordinated content modeling, business process, system integration and quality.
• Directed mobility product development, deployment and launch of infrastructure, ordering system, provisioning, support and for 260 Blackberry Pilot users.

Confidential, Santa Clara, CA

Project Manager

Responsibilities:

• Completed Systems Continuity and Migration Plan for the Agilent spinoff from HP achieving $8 million in cost savings by leveraging infrastructure and seamless linkages.
• Spearheaded requirements, software development, business processes and . Generated repeat business by completing multiple Point CRM releases in 90% of allocated time.
• Directed evaluation of Agilent’s next service order solution. Developed “Process Gap Analysis” matrix. Recommended products and influenced selection of new $6 million Vantive platform.

Confidential, Menlo Park, CA

Product/Project Manager

Responsibilities:

• Conducted product reviews/quality assurance and improved model forecasts by 7%. Refined product direction using intelligence from the market, customers, and competition.
• Developed plans and projected profits for a $3.6 million offshore effort. Interfaced with Engineering, Finance and Quality, and facilitated timely delivery reducing cost by 10%.