SUMMARY:

• Senior - level manager with over 20 years of hands-on experience in project, product, business and team management.
• Diverse background in technical, consulting and managerial areas with expertise including eCommerce, mobile, custom developed products, vendor selection/integration, digital campaign and information security.
• Skilled in budgeting, project planning, identifying technical solutions and mitigating risks.
• I am skilled in leading teams from multiple disciplines, determining roadmaps and creating vision, strategies and plans in midst of rapid growth and change.

TECHNICAL CAPABILITIES:

Software: MS Office, Jira, SharePoint, Confluence, Outlook, Oracle Confidential, Confidential Smarter Commece and Websphere, Confidential Sterling, Order Management, MS Project, SharePoint, Visio, Visual SourceSafeTFS (Team Foundation Server), Confidential Rational Performance Tester, Cheetah Mail, Responsys, Certona, Power Reviews, Accertify, Endeca, BloomReach, Gomez

Methodologies: Agile, Waterfall, SDLC

EXPERIENCE:

Confidential

Sr. Manager, Orlando

Responsibilities:

• Manage the operation AST Customer Support Development group that designs and builds support applications both within our internal Service-now platform and complementary 3rd party platforms.

Confidential

Sr. Manager, California

Responsibilities:

• Manage the operation of the DAM (Digital Asset Management) solution for all episodic and theatrical content.
• Features include meta data tagging, watermarking, product & project roadmap and maintenance.
• Built project team in Agile continuous delivery environment

Confidential

Director of Ecommerce, California

Responsibilities:

• Managed the global eCommerce program including creation and execution of roadmap and overall technology strategy
• Managed a team of 40+ with 5 direct reports and managed hiring process
• Built a PMO office and Agile development process for project roll-out
• Led the Omni Channel initiative to have global visibility to all inventories in stores and DCs.
• Evaluated OMS, TMS and WMS solutions to connect stores, eCommerce, Distribution centers and eCommerce Warehouses inventories.
• Selected and implemented payment systems including Payflow, Worldpay, Ogone and Cybersource; including fraud systems like Accertify and taxation like Vertex
• Managed the implementation of ecommerce fulfillment automation through a Confidential Confidential system
• Effective in communication to executive team with respects to strategy, project status and performance
• Oversee the effective execution of methodologies including SDLC and Agile processes to deliver functionality
• Key influencer in vendor selection process for Jira, Confidential Websphere, PayPal, Experian Cheetah Mail, Akamai, Compuware DynaTrace, Gomez site monitoring, Splunk, Channel Advisor, Affiliate Traction, Certona, Power Reviews, Accertify Fraud Manager, Ogone payment processing, Microstrategy/Netezza, Vertex, BoldChat, Endeca Search and Experience Manager, SOLR search, GSA Search Appliance, Criteo, Sociomantic, Confidential Rational Performance Tester, Confidential Tealeaf, Monetate, Adobe Omniture/ SiteCatalyst, Confidential Sterling Order Management, WebPDM, Salesforce, Mercent, Maxymiser, InContact for call center and UPS Access Points for ecommerce channels

Confidential

Sr. Consultant, California

Responsibilities:

• Manage project and requirements for ecommerce solutions utilizing Confidential Confidential Suite including Endeca Search
• Managed offshore development resources (Chengdu China) including requirements gathering and development efforts for the life cycle iterations
• Manage project and requirements for ecommerce solutions utilizing Confidential Confidential Suite including Endeca Search
• Managed offshore development resources (Chengdu China) including requirements gathering and development efforts for the life cycle iterations

Confidential

Senior Manager, California

Responsibilities:

• Managed project portfolio
• Performed Gap Analysis for determining the steps to be taken in moving from a current state to a desired future-state
• Assign work to designers, write team member reviews and manage project planning
• Designed enhancements for the ordering/sales, billing and user management systems
• Designed Single Sign-On for web application and desktop applications
• Managed a team of 10 people in the design of a client and contact management system. It also allows for creation of clients and adding any number of contact people.
• Performed software vendor selection and review

Senior Consultant, West Region

Confidential, Aliso Viejo, California

Responsibilities:

• Worked with client managers to develop a content management strategy for internal and external portal.
• Created business requirements and functional specifications for CRM content management application including workflow, file management, image management, web page layout and security. These were created based on user requirements and the types of content.
• Defined COM objects for integration with Microsoft’s Net Confidential, Epiphany, and Alta Vista search engine.
• Created comprehensive logical and physical data model with client/business partners.
• Developed CRM content management system by programming ASP templates and using HTML.
• Worked with project sponsor to develop content management strategy in the form of business requirements using Vignette’s Solution Methodology for the Confidential CRM software.
• Created functional specifications for managing all home video content using Vignette’s Solution Methodology for the Confidential CRM software.
• Coded and then tested content management site using TCL, V/5 Commands and HTML.

Manager/ Senior Consultant

Confidential, San Francisco, California

Responsibilities:

• Prepared proposal and slide presentation for the CEO and top leadership of Confidential including Carly Fiorina
• Converted Dominick’s DB2 databases into Safeway’s format using JCL jobs on Confidential mainframe. Data analyzed after JCL jobs were run.
• Team Lead for development of intranet web site to interact with customer and billing process. Using Confidential ’s Methodology, I managed team consisting of 10 people.
• Analyzed different web site layouts to design a graphical user interface based on the user requirements we gathered from key client users and managers.
• Developed application using Java, Java beans and HTML to connect with existing Oracle databases and legacy system.
• Managed migration of all code changes into production environment for Confidential . Weekly meeting with Farmer’s Directors to give go-ahead on migration.
• Created a weekly PowerPoint presentation regarding project progress and status for directors.
• Managed implementation of Confidential code back into production by creating MS project plan and assigning tasks to team members. Team consisted of 6 client team members.
• Single-handedly automated testing of banking online application with use of WinRunner and TestDirector.
• Analyzed and researched automotive web sites on different levels including functionality, looks and speed. Research used for developing a proposal in the automotive industry.
• Created and controlled JCL jobs for integration testing of all interfaces. This role required detailed analysis of all reporting systems since there was no documentation on existing system. We basically created the design specifications by looking at code and data flow.
• Created Transmittal process for migration of code between different regions to ensure stability of regions. Checklist important to implementation of COGEN package software.

Senior Consultant

Confidential, Richfield, MN

Responsibilities:

• Worked on ecommerce platform rollout
• Participated in construction phase of Service 2000 package and primarily responsible for development and testing of programs.
• Completed 10-week Management Consulting Services (MCS) Information Technology Individual Study (MITIS) program.
• This program includes training in the areas of systems analysis and design techniques, ISPF editing, JCL, DB2, COBOL programming, ORACLE (UNIX level) SQL Windows, and SQR Report Writer.