SUMMARY:

• Energetic, trusted, and detail - oriented Senior IT Program Manager with 18+ years of strong Technology experience.
• Outstanding program management and conflict management skills; Hand-picked by executive team to turn around underperforming programs.
• Accomplished leader known and respected for delivering software products at a large scale and building credibility with business execs.
• Bridges the gap between business and technology with expertise in managing complex programs and multiple concurrent cross-functional projects.
• Executes program vision from start to finish, managing complex milestones while driving greater efficiencies, engagement and revenues. Forges solid relationships with strategic partners and builds consensus across multiple organizational levels.
• Program Managed the Digital Transformation journey for key clients. Slashed business costs by 50% and increased system availability by 20% by transformation of monolithic applications to scalable, resilient Microservices based systems in a multi-vendor environment.
• Responsible for Budgeting, Architecture Assessments, Strategic Roadmaps, Initiation, Planning, Estimating, Scheduling, Team Ramp Up and Execution, Risk Management, Financial Management, Monitoring and Control.
• Increased efficiency and achieved cost savings of >25% by Program Managing the creation of large Testing Center of Excellence as a shared service organization
• Improved Time to Market and increased business revenues by 30% by transforming large programs from Waterfall to Agile. Executed Product Envisioning, Release Planning, Creating/Refining Product Backlog, Sprint Planning, Review & Retrospective, Reporting.
• Reduced deployment time by 35% by overseeing the implementation of E2E DevOps pipeline using Jenkins to integrate GIT, SonarQube, Docker and OpenShift to deploy containers on Kubernetes .
• Increased Executive Reporting efficiencies by 20% by introducing MS Project and JIRA based KPI Dashboards.
• High Level of Expertise in MS Project for Planning, Tracking and Executive Reporting of large SDLC programs, including risk, stakeholder, quality & change management . EVM to manage program cost, schedule and scope.

CORE COMPETENCIES:

• Account Leadership
• Program Management, Planning & Execution
• Strategic Planning
• Change Management
• Risk and Issue Management
• Agile Transformation
• Innovation
• Finance & Contract Management
• Stakeholder Management

TECHNOLOGY SKILLS:

• Microsoft Project, JIRA, Agile Scrum, SDLC, Confidential, Risk Management, Confidential, Mortgage Securitization
• Microservices; Docker; Containers; Git; RedHat OpenShift; Kubernetes; API; BDD; Jenkins; Java/J2EE; Spring Boot, MVC; REST Webservices; Weblogic; Tomcat; SQL Server; Google Cloud and AWS Enthusiast

PROFESSIONAL EXPERIENCE:

Senior Manager

Confidential, Charlotte, NC

Responsibilities:

• Program managed the digital transformation of a large Mortgage Securitization engagement in a multi-vendor environment. (Microservices, Docker, OpenShift, Kubernetes, Angular2). Slashed business costs by 50%.
• Spearheaded present state assessment of legacy system, gap analysis, creating project roadmaps for future state and leading the transformation from monolithic to Microservices based system.
• Accountable for Budgeting, Architecture Assessments, Strategic Roadmap, Initiation, Planning, Team Ramp Up and Execution, Risk Management, Financial Management, Monitoring and Control.
• Improved Time to Market and increased business revenues by 30% by conceptualizing and transforming the existing waterfall program to Agile.
• Increased productivity by 20% by establishing and executing Agile (Product Envisioning, Release Planning, Creating/Refining Product Backlog, Sprint Planning, Review & Retrospective).
• Coach product owners to ensure efficient product backlog grooming & release planning.
• Facilitate and Lead scrum standups, sprint planning, demos, reviews and retrospectives.
• Agile Metrics Reporting (Velocity Tracking, Burn Up, Burn Down, Poker Estimation).
• Removed manual inefficiencies and reduced deployment time by 35% by implementing E2E DevOps using Jenkins CI/CD and RedHat OpenShift on Docker and Kubernetes clusters.
• Reduced Testing costs by >40% by implementation of BDD, Service Tests, CPC using Path.
• Built KPI dashboards that ensured the accuracy, transparency of reporting and planning.

Senior Manager

Confidential, Charlotte, NC

Responsibilities:

• Program Managed the Creation and building of a $25Mn shared service Test Center of Excellence for Risk Portfolio of large Confidential, based out of Charlotte with Delivery Centers in India & Mexico. Increased efficiency and cost savings of >25% .
• Accountable for Governance, Budgeting, Initiation, Planning, Estimating, Scheduling, Team Ramp Up and Execution, Risk Management, Change Management, Financial Management.
• Prepared Program Roadmap - Program Governance, Identification of work breakdown structures, requirements creation and management, prepare baseline (schedule, scope and budget), finalize estimates and milestone based schedule, management plans (risk, communication and change management).
• Increased adherence to SLA metrics (Test Efficiency, Defect Leakage) from 60% to 95%.
• Reduced Time to Market by >30% by leading the transformation the program from Waterfall to Agile. Established and Executed Agile Ceremonies (Product Envisioning, Release Planning, Creating and refining Product Backlog, Architecture Vision, Sprint Planning, Sprint Review and Retrospective)
• Transformed existing bays to state-of-the-art Agile Bays with writeable walls and webcams.
• Increased Agile Proficiency to >90% by establishing the Proficiency program to quantify and publish the progress of Agile transformation.
• Increased Automation from ~40% to 90% by Creating & Executing the Account Automation Strategy.
• Increased key accounts to expand into 3 new territories through strong relationships.

Senior Manager

Confidential

Responsibilities:

• Program Managed the Deal Accounting program for Confidential.
• Accountable for Program Strategy, Planning, Execution, Tracking and Management.
• Transformed an underperforming account by driving processes of change management, Risk Management, Financial, Contract and Stakeholder management. Introduced EVM reporting.
• Swing based monolithic system was transformed to REST Webservices and Spring Boot based system.
• Run the Innovation Program resulting in a direct increase in team productivity by 15%

Manager

Confidential

Responsibilities:

• Managed App Delivery in Spring, XML, Webservices for Confidential of a large Confidential .
• Built and tracked Project Management Plan to Schedule, Scope and Cost Baseline. Actively drove Risk, Budget and Change Management.

Associate Manager

Confidential

Responsibilities:

• Technical Project Manager of Mercury Portal application for Confidential of a large Confidential .
• Accountable for Execution, Team Ramp Up, Design, Architecture and Build.

Sr. Software Engineer - Team Lead

Confidential

Responsibilities:

• Design & Development of Web Apps in MVC Struts, SOAP Webservices and Confidential for leading clients

Software Engineer

Confidential

Responsibilities:

• Software Developer and Lead for key Java/JSP/Struts/EJB/J2ee Development Initiatives for RFID Clients