Senior Scrum Master Resume
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Irving, TX
SUMMARY:
Extensive knowledge in agile principles, values and best practices. Adept at leading cross - functional teams, coaching, guiding and mentoring scrum teams in a fast-paced environment to achieve goals and objectives. Currently seeking a position as a Scrum Master
EXPERTISE IN AREAS:
- Agile Values & Principles
- Project Management
- Conflict resolution
- Story Pointing/Relative Sizing
- Stakeholder Engagement
- Backlog Refinement
- Team Mentoring
- Software Development Life Cycle (SDLC)
- Waterfall Methodology
- Team Coaching
- Scrum/Kanban/Extreme Programming
- Cross-functional Teams
- Risk Management
- Process Optimization
- Team Empowerment
EXPERIENCE HIGHLIGHTS:
Confidential, Irving, TX
Senior Scrum Master
Responsibilities:
- Acting as a Scrum master for multiple cross functional teams.
- Facilitating scrum events (sprint planning, daily scrum, sprint review and retrospective) at regular cadence and ensuring there’s full engagement.
- Ensuring teams adhere to Scrum processes in support of product owner and development team
- Supporting and educating the Product Owner with respect to refining and managing the product backlog items.
- Assisting scrum teams in identifying and removing impediments to teams work progress.
- Ensuring the outcome of retrospectives are implemented towards continuous improvement.
- Facilitating organizational learning, change management and process adoption of Agile via metric, benefit realization outcomes, and retrospective findings.
- Tracking key metrics through burn-down, burn-up, team velocity and radiating progress to the teams and key stakeholders.
- Guiding Scrum teams in establishing normalized estimating and team velocity.
- Ensuring teams have clearly defined and enforced Definition of Ready ( Confidential ) & Definition of Done ( Confidential )
- Facilitating crucial conversations with teams when conflict resolution opportunities arise and empower the delivery teams to self-organize.
- Using Agile tools such as JIRA and confluence to track team progress and delivery performance.
Confidential, Irving, TX
Scrum Master
Responsibilities:
- Lead the implementation of Confidential core solution which increased the consumer lending back- office processing efficiency by 40%
- Applied my scum master experience within the team to implement solutions using the Software Development Life Cycle Methodology
- Facilitated organizational learning, change management and process adoption of Agile via metric, benefit realization outcomes, and retrospective findings.
- Coordinated with the Program manager to plan releases and managed the project with cross functional team
- Tracked and communicated project’s progress from schedule, cost and risk perspective to the project team and project stakeholders
- Coached team to adopt Agile practices and continual improvement
- Used agile tools such as JIRA and confluence to track team progress and delivery performance.
Confidential, Dallas, TX
Agile Project Manager
Responsibilities:
- Managed a cross-functional highly visible project for sales and camp Confidential ns with a team of 10 personal bankers.
- Overhauled sales process, systems and to achieve camp Confidential n goals, hitting targets of 15% revenue increase annually.
- Developed strategies and business for the firm by building corporate relationships with customers and the industry/market leaders.
- Identified "bottlenecks" and implemented new and improved processes and policies.
- Coached, trained and supported 3 branches by mentored 15 bankers in business lending which resulted in increased client acquisition and retention from 50% to 75%
- Reviewed constantly the customer feedback and then suggested ways to improve the processes and customer service levels which increased the satisfaction rate from 82% to 90%.
Confidential, Dallas, TX
Financial Consultant
Responsibilities:
- Analyzed financial information obtained from clients to determine strategies for meeting client’s financial objectives.
- Met with potential clients and developed a personal planning analysis based on the financial, personal and professional goals.
- Performed need analysis and assisted with client financials such as budget reconciliation and management.
- Developed and serviced an extensive network of clientele and helped them manage risk and reach their financial goals.
- Developed and maintained client bases, keeping current client plans up-to date and recruiting new clients on an ongoing basis.
- Acquired and maintained over 100 new clients and businesses within 2 years.