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Senior Scrum Master Resume

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Irving, TX

SUMMARY:

Extensive knowledge in agile principles, values and best practices. Adept at leading cross - functional teams, coaching, guiding and mentoring scrum teams in a fast-paced environment to achieve goals and objectives. Currently seeking a position as a Scrum Master

EXPERTISE IN AREAS:

  • Agile Values & Principles
  • Project Management
  • Conflict resolution
  • Story Pointing/Relative Sizing
  • Stakeholder Engagement
  • Backlog Refinement
  • Team Mentoring
  • Software Development Life Cycle (SDLC)
  • Waterfall Methodology
  • Team Coaching
  • Scrum/Kanban/Extreme Programming
  • Cross-functional Teams
  • Risk Management
  • Process Optimization
  • Team Empowerment

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EXPERIENCE HIGHLIGHTS:

Confidential, Irving, TX

Senior Scrum Master

Responsibilities:

  • Acting as a Scrum master for multiple cross functional teams.
  • Facilitating scrum events (sprint planning, daily scrum, sprint review and retrospective) at regular cadence and ensuring there’s full engagement.
  • Ensuring teams adhere to Scrum processes in support of product owner and development team
  • Supporting and educating the Product Owner with respect to refining and managing the product backlog items.
  • Assisting scrum teams in identifying and removing impediments to teams work progress.
  • Ensuring the outcome of retrospectives are implemented towards continuous improvement.
  • Facilitating organizational learning, change management and process adoption of Agile via metric, benefit realization outcomes, and retrospective findings.
  • Tracking key metrics through burn-down, burn-up, team velocity and radiating progress to the teams and key stakeholders.
  • Guiding Scrum teams in establishing normalized estimating and team velocity.
  • Ensuring teams have clearly defined and enforced Definition of Ready ( Confidential ) & Definition of Done ( Confidential )
  • Facilitating crucial conversations with teams when conflict resolution opportunities arise and empower the delivery teams to self-organize.
  • Using Agile tools such as JIRA and confluence to track team progress and delivery performance.

Confidential, Irving, TX

Scrum Master

Responsibilities:

  • Lead the implementation of Confidential core solution which increased the consumer lending back- office processing efficiency by 40%
  • Applied my scum master experience within the team to implement solutions using the Software Development Life Cycle Methodology
  • Facilitated organizational learning, change management and process adoption of Agile via metric, benefit realization outcomes, and retrospective findings.
  • Coordinated with the Program manager to plan releases and managed the project with cross functional team
  • Tracked and communicated project’s progress from schedule, cost and risk perspective to the project team and project stakeholders
  • Coached team to adopt Agile practices and continual improvement
  • Used agile tools such as JIRA and confluence to track team progress and delivery performance.

Confidential, Dallas, TX

Agile Project Manager

Responsibilities:

  • Managed a cross-functional highly visible project for sales and camp Confidential ns with a team of 10 personal bankers.
  • Overhauled sales process, systems and to achieve camp Confidential n goals, hitting targets of 15% revenue increase annually.
  • Developed strategies and business for the firm by building corporate relationships with customers and the industry/market leaders.
  • Identified "bottlenecks" and implemented new and improved processes and policies.
  • Coached, trained and supported 3 branches by mentored 15 bankers in business lending which resulted in increased client acquisition and retention from 50% to 75%
  • Reviewed constantly the customer feedback and then suggested ways to improve the processes and customer service levels which increased the satisfaction rate from 82% to 90%.

Confidential, Dallas, TX

Financial Consultant

Responsibilities:

  • Analyzed financial information obtained from clients to determine strategies for meeting client’s financial objectives.
  • Met with potential clients and developed a personal planning analysis based on the financial, personal and professional goals.
  • Performed need analysis and assisted with client financials such as budget reconciliation and management.
  • Developed and serviced an extensive network of clientele and helped them manage risk and reach their financial goals.
  • Developed and maintained client bases, keeping current client plans up-to date and recruiting new clients on an ongoing basis.
  • Acquired and maintained over 100 new clients and businesses within 2 years.

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