SUMMARY:

• Solid track record of leading teams to deliver successful technical solutions.
• Customer focused with extensive experience in project management through the full SDLC using Agile and Waterfall.
• Strong technical background, with programming experience.
• Recognized for positive, can - do attitude. Successfully monitor and control scope, time, budget and risk. Strong leadership, communication, and team building skills to drive project success.

TECHNOLOGIES:

• Managed development teams that use Salesforce, Confidential, Semantria/Anzo, Sinequa, SharePoint, Solr, .NET, CSS, HTML, HTML5, JavaScript, Percussion CMS, JSON/JQuery/Ajax, WebTrends, Google Analytics and Maps, SilverPop, Struts 2, Spring, Hibernate, SQL and other open source libraries
• Strong knowledge of MS Project, Excel, Word, Visio

EXPERIENCE:

Confidential, Cambridge, MA

Senior IT Project Manager

Responsibilities:

• Manage the implementation of Confidential ’s Global Medical Information Contact Center software to support the first commercially launched product, Patisiran.
• System is Confidential (Salesforce) based (Medical Information Cloud and MedComms Vault), validated to support Adverse Event ( Confidential ) and Product Complaint (PC) reporting.
• Coordinate Medical Affairs, IT, Compliance, Quality and vendor deliverables.
• Manage onboarding of Contact Center vendor and telephony updates.
• Milestones and delivery dates successfully met.

Confidential, Cambridge, MA

Senior IT Project Manager

Responsibilities:

• Responsible for Commercial IT project management of Business Intelligence (MicroStrategy), Data Management, and Confidential (Salesforce) deliveries.
• Work with stakeholders to define deliverables, tasks, milestones, dependencies, and delivery dates, while managing risk.
• Lead daily planning meetings with internal and vendor team members.
• Lead definition of monthly Commercial IT deliveries for Governance Committee based on business priority and teams defining LoE, standardizing process.
• Work with stakeholders and subject matter experts in Sales Operations, Marketing, Business Analytics, and product launch teams to define requirements, priorities, and scope. Write business and functional requirements.

Confidential, Cambridge, MA

Senior IT Project Manager / Program Management Contractor

Responsibilities:

• Project management of multiple R&D IT projects throughout the full SDLC in a complex matrix structure.
• Projects include implementation of Confidential CRM on Salesforce for Medical and Commercial groups, Confidential Events Management roll out, BI natural language processing tool for Ad Board analysis (Cambridge Semantics Anzo), BI data analytics of Congress data (Semantria), data migration, ETL, marketing communication platform, SharePoint integrations, and GMP validation.
• Work with teams to define project objectives, scope, project plans, deliverables, issues and risks.
• Manage budget. Conduct vendor selections.
• Lead management of internal teams and vendors.
• Ensure projects are delivered on time and within budget, while managing stakeholder expectations.

Confidential, Boston, MA

Senior Project Manager Contractor

Responsibilities:

• Work with department and IT teams to define enhancements and triage bugs. Implemented JIRA, used to define requirements, scope LOE, plan sprints, and realistically define releases. Using Agile.
• Present senior leaders regular project status reports, manage and mitigate project risk.
• Possess a solid understanding of web architecture, data sources, web services, and back-end systems.

Confidential, Boston, MA

Project Manager, Digital Development & Delivery Manager

Responsibilities:

• Hiring manager, define project assignments and perform HR related tasks. Manage budget.
• Provide managerial and technical guidance in the assessment, recommendations, and implementation of digital solutions. Facilitate consensus building across teams.
• Overall project management of vendors, including SOW definition, vendor selection, invoice reconciliation, technical assessments, and delivery tracking.
• Led Confidential .com to Confidential .org domain conversion project, including negotiation and purchase of Confidential .org domain, conversion of website and conversion of company emails.
• Disaster recovery, SharePoint implementation and web team prioritization team member.

Confidential, Cambridge, MA

Project Manager / Software Delivery Manager / Business Analyst

Responsibilities:

• Managed $2.3M Air Force project; delivered website and workshop projects on time and on budget. Exceeded customer’s expectations, awarded $1M project extension.
• Managed Navy eLearning & LMS project (5VM). Website used by sailors to manage their career path and training requirements. Defined project plans, dependencies and milestone dates, meeting project deliveries in three month cycles. Led 12 person team developing website (HTML/CSS, JSP/Java/J2EE, JSON/JQuery/Ajax, Struts 2, Sitemesh, Spring, Hibernate). Led requirement gathering meetings, defined user stories and data requirements. Monitored budget and maintained risk registry.
• Managed government contracts. Obtained Secret clearance. Worked to acquire CMMI Level 3.
• Successfully managed multiple projects at one time. Conducted performance reviews for direct reports.
• Gathered and documented functional requirements; wrote use cases, business process diagrams (BPD), and user acceptance tests (UAT); conducted testing (QC); gave system demonstrations.
• Partnered with business development to develop and price RFQs and proposals.

Confidential, Boston, MA

Project Management & eLearning Development Consultant

Responsibilities:

• Developed Contracts and Fixed Asset eLearning. Developed eLearning, webcasts, workshops, and classroom training.
• Managed development of eLearning and job aids.
• Managed implementation of Learning Management System (LMS), developed in SQL based RapidManager.
• Defined and monitored schedule.
• Provided technical link to Information Technology Department (ITD).
• Defined and documented functional and server system specifications.

Confidential, Cambridge, MA

Sales Engineer / Senior Education Consultant

Responsibilities:

• Explained technical architecture of eRoom Internet collaboration software to potential customers.
• Developed solutions for client scenarios such as scalability, security and fail-over strategies.
• Completed client Request for Information (RFIs).
• Lead technical trainer; developed and delivered in person and on-line technical training.