Product Manager Resume Culpeper, VA - Hire IT People

EXPERIENCE:

Confidential, Culpeper, VA

Product Manager

Responsibilities:

Acts as the liaison between stakeholders and engineering to capture, analyze, and communicate requirements for new applications, as well as enhancements to existing applications
Meets with the Customer Support team regularly to gauge the customers’ feedback and areas for improvement, then taking any viable suggestions and turning those into requirements to be put on the product backlog
Manages and prioritizes the product backlog using JIRA
Focuses on Customer Support tools, such as network configuration profiles, bandwidth usage reports, and roles and access profile configurations

Confidential, Dumfries, VA

Management Consultant

Responsibilities:

Built a Cost Recovery Process Improvement presentation through requirements gathering techniques; presentation includes high - level Visio process flows and value stream maps
Created a Google form to be used for status reporting to help management fulfill SOW objectives
Used Excel PivotTables and vLookUp function for advanced analysis of contract information
Created Adobe PDF forms to be used by all of the Planning and Administration Division for requisition approvals
Created Google sites to build a document warehouse for Contracting Officer Representatives ( Confidential ) to house all contract documents

Confidential

Enterprise Architecture Branch, Business Analyst

Responsibilities:

Collaborated with the client to complete Standard Operating Procedures through the use of interviews and walkthroughs.
Performed gap analysis on program management review reports before the client presented them to upper-management.
Wrote monthly newsletters to be sent to the organization.
Completed ad-hoc tasks (e.g., analyzing and consolidating spreadsheets, facilitating meetings, redesigning slide decks used for training courses) received from the client or manager with little re-work needed.
Used SharePoint to create a Kanban Board for project management; created all documentation (User Guide, SOP, and Change Management Process)

Confidential, Falls Church, VA

Associate Consultant

Responsibilities:

Created VIS Agile process and procedure documents to be used as reference guides. The documents were compiled using various requirements gathering techniques such as walkthroughs and interviews.
Performed requirements gathering sessions with the client and wrote user stories for a mobile application initiative.
Created notional wireframes for iOS mobile application.
Performed COTS and open source product evaluations.
Served as a liaison between Confidential and the government client, and supported ad hoc requests from management and the client.
Assisted in writing the Operational Analysis which is required under the Confidential Circular A-11, for an Confidential 300 submission.
Wrote narratives to explain our data models in business jargon to be used by the client.
Responsible for writing and submitting weekly and monthly status reports.
Updated data management decks which explained how external data sources interacted with and used our system
Provided user support to users who were migrating from Microsoft Outlook to Gmail and Google Apps.
Created a Gmail Support Site for Confidential staff that answered the FAQs.
Maintained a working relationship with users throughout the migration to ensure users experienced a seamless change management process.
Collaborated on six reports to the client that summarized Confidential 's performance throughout the Gmail Migration Project.

Confidential, Staunton, VA

Audit Intern

Responsibilities:

Performed preliminary audit work at governmental and nonprofit organizations, including cash disbursement and receipts testing, payroll testing, and used QuickBooks to perform proofs of cash.