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Senior Program Manager Resume

Raleigh, NC

SUMMARY:

A Project Management Professional (PMP) with 20 years’ experience in Information Technology; experience and proficiency with Microsoft Project 2013; Primavera 6.0; experience with Full System Development Life Cycle (SDLC) and SCRUM/Agile; CMMI 1.3 Key process areas; PMBOK5th Edition Project Management Knowledge Areas; Managed Development Programs and Projects in .NET and JAVA technologies; ensure adherence to Project Management methodologies.

PROJECT MANAGEMENT SKILLS:

MS - Project 2016, Primavera 6.0, Rational Unified Process (RUP), Portfolio Management Tools, Earn Value Management (EVM), CMMI Key Process Areas, Scrum by Agile Methodology

WORK EXPERIENCE:

Confidential, Raleigh, NC

Senior Program Manager

Responsibilities:

  • Leading Enterprise Project Management System leveraging Project Server 2016 and SharePoint 2013, contain roughly 100 active projects, Implementing PMO Standard Processes and Best Practices, Provided Training to Project Managers
  • Developing, promoting and supporting use of PMO Policies and Process Standards. Partner with other Line of Businesses to insure adequate oversight. Monitor and measure the effectiveness of the policies and procedures to provide recommendations to CIO for improvement to the overall Project Management process
  • Working with Project Managers, Business Leaders for Process Improvement on: Requirements, Scope, Design, Testing, Risk, Quality, and Issues management, Communications and Reporting. Perform audit and quality control of project deliverables and reporting on progress, Cost and Quality
  • Creating Project Management Plan, along with all management plans and performance measurement baselines
  • Developing monthly budget reports on revenue forecasts and status reports using Earn Value Management (EVM)
  • Leading Merger and Acquisition (M&A) Projects
  • Single Point of contact for all M&A related Projects
  • Managing, Communicating, Facilitating meetings with Stakeholders on regular basis
  • Coordinating and Partnering with Internal Functional Groups/ Line of Businesses
  • Conducting Lesson Learned M&A meetings with all Line of Businesses
  • Collecting Requirements from Line of Businesses for upcoming Projects delivery

Confidential, Fairfax, VA

Senior Program Manager/ Supervisor

Responsibilities:

  • Led Enterprise Project Management Infrastructure Upgrade Program/Projects for Windows Server
  • Coordinated with Internal functional groups and Vendors
  • Prepared Weekly Status Reports as well as Dashboard for Senior Management and Business
  • Created and Maintained Program/Project Work Plans in MS-Project 2013 and CA-Clarity
  • Managed and Reported Budget for the Projects Planned Vs. Actuals by using the Earn Value Management (EVM)
  • Created Project Management documents in MS-Office 2013 like Business Case, Project Charter, Project Management Plan, Quality Management, Communication Plan and Risk Management Plan / Risk and Issue logs
  • Uploaded and Maintained the Document repository in SharePoint 2013 site
  • Managed direct reports and Vendor resources for the timely delivery of all the deliverables and Milestones

Confidential, Orlando, FL

Information Technology Program Manager/ Supervisor

Responsibilities:

  • Led Enterprise Level E-Commerce Programs/projects development and maintenance activities from Inception to Deployment
  • Coordinated and led development and maintenance effort with Functional groups and Vendors in Matrix environment
  • Prepared Weekly and Monthly Status Reports for the Program/ Projects, Status Meetings with Business
  • Created and Maintained Work Plans in MS-Project 2013 Server for the Projects, used EVM
  • Developed and Implemented PMO Standards, Processes
  • Provided Leadership organizational structure, standards and processes that ensure projects comply with best practices in accordance with the enterprise charter/mission, strategies, and business objectives
  • Prepared and Managed Monthly Budget and Reports, Responsible for P&L on monthly basis
  • Managed Financial aspects of Projects
  • Performed Projects Risk Management / Documenting Risks and Mitigation Strategy

Confidential, Reston, VA

Program Manager/ Supervisor

Responsibilities:

  • Led Enterprise Level Program development and maintenance activities in Projectized environment from Inception to Deployment to meet business objectives and goals
  • Developed and Implemented PMO Standards, Processes
  • Supervised 4 Project Managers to ensure timely completion of projects under the Program
  • Managed IT Staff including hiring, training, evaluation, guidance, discipline and discharge
  • Prepared Weekly Status Reports for the Program, Status Meetings with business on Weekly basis
  • Created Work Plans in MS-Project 2013 for the Program, Determine Resources allocation, estimated cost
  • Prepared and managed Monthly budget and reports, Plan Vs. Actuals for the Program, used EVM
  • Managed Client and Business Users Relationship
  • Performed Contract Management, Mod's, SOW for Time &Material Program
  • Performed Program Risk Management / Documenting Risks and Mitigation Strategy
  • Led development and enhancements of the applications under the Program by following the SDLC and Agile/SCRUM Methodologies
  • Performed Weekly Employees Rounding
  • Assigned tasks and activities to resources and monitor the progress.
  • Reported and communicated regularly with C-Level's / Senior Management/ Vice Presidents
  • Prepared Quarterly and Annually Performance Appraisals and reviews for the team, Hiring and Firing authority

Confidential, Orlando, FL

Senior Program Manager/ Supervisor

Responsibilities:

  • Led E-Commerce Development PROGRAM’s from Inception to Deployment On Schedule and within Budget to meet business objectives
  • Created PROGRAM's Schedule in MS-Project Server 2010 and 2013
  • Created Project Management Plan, along with all management plans and performance measurement baselines
  • Developed monthly budget reports on revenue forecasts and status reports, used EVM
  • Developed and Implemented PMO Standards, Processes and Procedures
  • Managed upgrade JDK from 1.5 to 1.7 and ORACLE database 10g to 11g migration for 15 applications; worked closely with DBA and Testing team
  • Prepared Cost Estimates for the PROGRAM's to secure funding
  • Prepared and Reviewed Weekly Status Reports for the PROGRAM's with the Senior IT Directors
  • Managed, Communicated Facilitated meetings with Stakeholders on regular basis
  • Managed and Prepared PROGRAM's related documents in MS-Sharepoint 2010

Confidential, Orlando, FL

Program Manager

Responsibilities:

  • Managed, Developed and Maintained multiple detailed project schedules as a PROGRAM/in MS-Project 2007
  • Planned, execute, Monitor and Controlled all management plans, performance baselines part of Project Management Plan to meet program/ project objectives
  • Developed PMO Processes and Standards
  • Tracked, Monitor and Controlled the PROGRAM progress on weekly and monthly basis used EVM
  • Maintained and Organized projects documentation in Microsoft Share Point 2007 for the PROGRAM
  • Developed monthly budget reports for each project
  • Prepared weekly and monthly Program status reports
  • Face to face Meetings with business users/ clients on regular basis
  • Coordinated development efforts across with multiple functional teams in a Balanced Matrix environment
  • Oversaw User Stories and Story points being created in XPlanner or Rally by business analysts
  • Oversaw creation of Product backlog, Release Planning, Sprint Planning, Daily Stands up, Burndown charts and Retrospective meetings

Confidential, Chantilly, VA

Sr. Program Manager/ Supervisor

Responsibilities:

  • Developed and maintained project schedules, managed as a Program in MS-Project 2007
  • Created Project Management Plan, along with all management plans and performance measurement baselines
  • Developed monthly budget reports on revenue forecasts and status reports
  • Prepared monthly Budget to reflect Planned VS. Actuals labor Cost and Hours
  • Developed full cost estimates of application development projects, including labor, indirect and direct costs
  • Led requirements gathering, analysis, design, testing and implementation for new development and enhancements of the applications in JAVA and Oracle 10g; VB.NET and MS-SQL 2005
  • Participated in contract negotiations with customers and vendors
  • Followed System Development Life Cycle (SDLC) methodology phases for development projects
  • Created Statement of Work (SOW) from project scope
  • Involved in IT Infrastructure Vendor selection process
  • Led the successful Program effort from CMMI Level II to CMMI Level III

Confidential, Jacksonville, FL

Sr. Project Manager/ Supervisor

Responsibilities:

  • Developed and maintained detailed project schedules in Primavera 5.0 and MS-Project Server 2007 and EVM tool
  • Prepared and maintained portfolio forecasts, resource plans, and tracked budget versus spend
  • Assessed Variances from the Project Plans, gathered metrics, Developed and implemented changes as necessary
  • Identified and Implemented Mitigation Plans for Risks and Resolutions for Schedule issues
  • Prepared weekly project status reports for business
  • Participated in business analysis to understand business needs and objectives
  • Assured that system design and development meets the needs and requirements of the business owners
  • Reconciled conflicts within and between staff regarding resources, deadlines and standards
  • Wrote employee performance evaluations
  • Provided Quality products within time and cost
  • Successfully deployed Web enabled and Windows based .NET projects in production
  • Managed Onshore and Offshore resources

Confidential, Dulles, VA

Sr. Project Manager

Responsibilities:

  • Developed project schedules using Primavera TeamPlay and MS-Project Server 2003, used EVM tool
  • Managed and Tracked vendors progress, get Signoff on SOW and deliverables
  • Supervised full time and contract employees involved in the development of new and maintenance projects
  • Prepared project status reports and issues log
  • Oversees procurement process related to projects
  • Monitored time and dollar expenditures to ensure projects/budgets meet established targets
  • Calculated EVM Values to monitor projects performance based on schedule and cost
  • Wrote employees semi- annual and annual performance evaluations

Confidential, Arlington, VA

Sr. IT Manager

Responsibilities:

  • Managed ORACLE 9i/10g database and custom ORACLE FORMS AND REPORTS 9i for TSA finance
  • Managed DB upgrade from ORACLE 6i to 9i
  • Managed & Customized ORACLE Form and Reports based on customer requirements; Used ORACLE Form and Report Builder
  • Managed ORACLE 9i/10g database and custom ORACLE FORMS AND REPORTS 9i for TSA finance
  • Team used ORACLE Forms Migration Assistant tool
  • Involved writing RFP’s for new work.
  • Wrote weekly status reports and risk log
  • Created detailed Project schedules and tasks

Confidential, Mclean, VA

Technical Manager

Responsibilities:

  • Managed custom eCommerce Web site for our customers, using ASP technology, which now offers more user-friendly functionalities.
  • Managed successful conversion from MS-SQL 7 to MS-SQL 2000; multi-user database application for Windows 2000 environment using VB.NET, Web services, Microsoft .NET Platform, ADO.NET and financial reports for customer using CRYSTAL REPORTS 9.0.
  • Attended regular status meetings with the business
  • Developed project schedules in MS-Project 2000
  • Monitored budget, actual versus spend, calculated EVM values to check for variances

Confidential, Reston, VA

IS Manager/ Supervisor

Responsibilities:

  • Provided clear communications with all levels of the client and team on technical issues, which resulted in improved customer relations within all levels of the organization.
  • Contributed to significant development processes including HTML with Site Server 3.0 and MS-SQL 7 to provide Statistic reports on intranet and extranet web sites usage.
  • Managed ASP 3.0 front end and back end MS-SQL 7 applications as well as Portal project
  • Developed detailed Project plans in MS-Project 98
  • Attended requirement meetings with the business
  • Assured that systems design and development meets the needs and requirements of the business

Confidential, Mclean, VA

Technical Manager

Responsibilities:

  • Impacted the profitability of the organization by executing new database modeling.
  • Utilized CASE Tool and streamlined development efforts of Image Processing System for PBGC using Visual basic, Oracle and FileNet objects.
  • Developed web based issue-tracking system for IRS using Visual Interdev 6, ASP3.0, Vbscript, HTML, DHTML, and SQL resulting in significantly higher efficiencies

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