Program Manager Resume

SUMMARY:

An Energetic, trusted, and detail - oriented Program Manager and strategic solutions provider, with outstanding program/project management and conflict management skills.
Hand-picked by executive teams to turn around underperforming programs; accomplished leader known and respected for inciting successful change in projects and building credibility with executive teams and staff.
Solutions driver, known to bridge the gap between business and technology with expertise in managing complex programs and multiple concurrent projects.

BUSINESS AND TECHNICAL EXPERTISE IN:

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

Planned and managed a multimillion dollar/multi-year program with the VIP Business Office that provided guidance and direction on VIP process
Successfully managed cross-functional, multi-dimensional team (to include principal and senior consultants, data analysts, risk analysts, schedulers, project coordinators and external vendors to deliver) VIP Guide, FAQs, Dashboard analytics, Sharepoint sites and reference materials for the project management community
Developed data analysis, enterprise metrics, and enterprise trending utilizing various data science techniques, along with Confidential project management services to include facilitating Red Flag, Yellow Flag, Green Flag and TechStat meetings for Business Office (PBO)/VIP
Utilized cloud computing, Office365 and Microsoft Azure to build Confidential software

Confidential

Program Manager

Responsibilities:

Successfully transitioned Confidential from Program Management Accountability System ( Confidential ) to the Veterans Focused Integration Process (VIP) and ensured that it passed all gates reviews and reach Operational readiness
Created ( Confidential ) and VIP documents/deliverables and data elements required to receive funding approval and build the Department of Veterans Affairs Confidential application using User Interface Usability design techniques
Garnered extensive knowledge of healthcare and clinical space through elicitation of requirements with stakeholders (physicians, clinicians, healthcare staff), developed testing strategies and created user stories/epics/sub-epics using Rally and Rational Jazz Suite

Confidential

Project Manager

Responsibilities:

Successfully turned around a portfolio of troubled Women’s Health Initiative projects and completely revamped the budget, scope and schedule to deliver superior products on time and under budget, to my client
Lead and mentored a collocated and virtual project team across multiple projects with various initiatives
Developed KPIS (Key Performance Indicators) metrics, data and analytics used to determine the future state of medical care for Veterans through various visualization methods
Secured leads for future proposal work through various networking and business development events

Confidential

Lead/Analyst

Responsibilities:

Created a single sign-on source for veterans and their beneficiaries by leading the Project Management Accountability System ( Confidential ) work-stream through translation of business objectives to functional requirements
Identified and addressed areas of significant program risk (using SWOT analysis) and created mitigation plans to increase overall effectiveness of operations by applying governance processes and procedures
Developed Acquisition Plans and supporting documentation to successfully maintain funding for my projects

Confidential

Project Manager

Responsibilities:

Used In-depth, hands-on knowledge of complex data analysis, data modeling, and data definition techniques and standards to create metrics used in company financial statements
Streamlined modeling structure, naming standards, and common definitions of various data attributes to create fluidity across the Enterprise
Automated Loan Servicing applications and documents

Confidential

Program Management Analyst

Responsibilities:

Became a Subject Matter Expert (SME) and advised on a multiplicity of program issues such as real property, financial or budgetary information to ensure funding approval and budget execution
Analyzed complex policy, real property, financial, facility data, and regulatory information used for to procure additional office/program spaces
Skillfully applied Earned Value Management techniques to determine cost-benefit and economic evaluations of programs and provide insight on program success

Confidential, McLean, VA

Project Manager/Sr. Business Analyst

Responsibilities:

Reduced costs by 33% from building enhancement modules for current Mortgage processing system
Created a ticket system to document changes to scope or functionalities through project lifecycle, and cut issue resolution time down to 24 hours
Thoroughly assessed project issues and implemented a system to resolve various issues while exceeding productivity, quality, and customer satisfaction goals and objectives

Confidential

QA Testing Analyst

Responsibilities:

Worked alongside QA and Automation engineers to research, design, and develop complex test automation units and generate test data and metrics for Housing and Urban Development ( Confidential ) reporting
Successfully remediated any gaps in internal controls for Sarbanes Oxley standards and used Business Objects for report definition and development
Performed quality assurance analysis and implemented integrated change control activities as required to increase application efficiency

Confidential

Senior IT Analyst

Responsibilities:

Developed business requirements to enhance ease and usability of applications in accordance with SOX 302 & 404 regulations, as well as FAR regulations
Utilized Business Object to query information and produce various financial and usability reports for public release
Provided leadership in resolving issues and interfacing with various business divisions on new requirements and the need for additional functionality to streamline processes.