EXPERIENCE SUMMARY:

• A competent achiever and result driven professional with 10+ years of experience as Technical Project Manager, Scrum Master with proven track record of managing and delivering large software solutions with high quality in Cross Platform environment at Confidential
• Accomplished servant - leader capable of delivering large-scale software solutions
• Thorough knowledge of Software Development Life Cycle (SDLC), documentation and development practices ranging from traditional to Agile
• Well versed with facilitating scrum ceremonies like Daily Stand-up, Sprint/Iteration planning, Retrospectives, sprint reviews, Release Planning and agile maturity assessment
• Proficient in tracking team velocity and sprint/release burn down using CA Rally
• Utilize Agile/Scrum practices to maintain velocity at the desired level
• Worked closely with Product owner to maintain the Product backlog and release plan
• Highly experienced in leading Agile transformation, mentoring and coaching the team & Business partners to define vision and best practices at program / portfolio level
• Handled adoption and enforcement of Agile practices and Scrum principles, removing impediments and fostering self-management in the team
• Skilled to design and review project/program status and financial reports with executive management
• Highly skilled in creating and tracking project plan, schedule, budget, issue log, change log, estimation, status reports, and meeting minutes. E2E Program/Project Management , Forecasting, Cost Optimization, Negotiation Skills
• Ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a timely manner
• Experience working with business partners on technology solutions, design alternatives, project schedules and cost. Collaborate with leadership for product roadmap, financial and prioritization strategies
• Facilitated projects in both Fixed Price and Time & Material models, managed internal and external resources
• Cultivated strong client relationship to build trust and loyalty, responsible for day to day client interaction
• Expertise in performing Cost Benefit Analysis ( CBA ) and determining the Return On Investment ( ROI )
• Avid self-starter with excellent communication, presentation, leadership and motivational skills, can perform well both independently and within a team
• Solid organizational skills including attention to detail and applies strong analytical skills to resolve difficult problems
• Takes initiative to achieve value-added results, within scope of responsibility

SKILLS/EXPERTISE:

Tools: BNFS-Cards & Payments, Credit card Account Receivable, Consumer Lending, Consumer/Merchant Acquisition, Risk analysis, Targeting/Marketing, Servicing, and Governance & Compliance

PM: CA Rally, JIRA, Clarity, SDLC Reporting tool, Confluence, MS Project, MS Excel, MS PowerPoint, MS Word, Visio

Testing: CA Dev test(LISA), SOAP UI, POSTMAN, APIs, XML and JSON

Big Data technologies: HDFS, Hive, HBase

Mainframes: JCL, COBOL, VSAM, DB2, IBM OptimSQL

PROFESSIONAL EXPERIENCE:

Technical Program Manager/Scrum Master

Confidential

Responsibilities:

• Lead Scrum team of JAVA, Big data developers with QA and architects
• Facilitate scrum ceremonies like Daily stand up, Sprint/Iteration planning, Retrospectives, agile maturity assessment, Backlog Refinement
• Work closely with Product owner to maintain the Product backlog and release plan to ensure that there are enough ready items
• Assist Product owner in writing user stories for Web UI of TDM tool and Automated test data set up process
• Assist team in designing the API to search data from ElasticSearch-Hadoop
• Collaborate with architects and developers to design IBM Optim solution to extract production data, scrub and load in test systems
• Protect team from over-commitment and prioritized resolution of defects/bugs
• Perform risk management, mitigate or eliminate risk/issues and escalate to higher management as needed
• Utilize Agile/Scrum practices to maintain velocity at the desired level
• Managed Kanban and ensured timely delivery, expedited critical items as and when required
• Track velocity and sprint burn down on regular basis using CA Rally
• Manage budget for the program using Clarity Financial
• Produce and review weekly project/program status and financial reports with executive management
• Track spending, forecasting and variance. Generate Clarity financial reports and perform spend analysis
• Timesheet allocation for internal and external/support teams
• Work with Central and individual application leadership for alignment and onboarding of applications to new integration environment
• Track the overall progress of application onboarding to Confidential Environment

Technical Project Manager/Scrum Master

Confidential

Responsibilities:

• Defined strategy, goals and manage project as Technical Project/Program Manager
• Successfully implemented the NPL (New Product Launch) project across 25+ applications by harnessing technical knowledge on Cross platform integration combined with agile principles
• Created Agile Project charter, defined project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Facilitate Scrum ceremonies like Scrum of Scrums, PI Planning at program level and Sprint/Iteration planning, Retrospectives, daily stand-ups for the team
• Utilize Agile/Scrum practices to maintain velocity at the desired level
• Protect team from over-commitment, managed backlog, and prioritized resolution of defects/bugs
• Worked closely with Product owner to maintain the Product backlog and release plan to ensure that there are enough ready items
• Manage Kanban and ensure timely delivery, expedited critical items as and when required
• Track the velocity and sprint burn down on regular basis using CA Rally
• Organized various technical / social forum and s at enterprise level to encourage fellow employees for adopting new technologies and agile practices
• Growing the culture & mindset towards agility, and continue to improve the agile maturity at Team, Program and Portfolio levels
• Facilitate JAD sessions to gather, discuss and document Business needs with Technical and Business owners, assist team and product owners to break them into Epic and Features
• Produce and review weekly project/program status and financial reports with executive management and business owners and other stakeholders
• Collect and review sizing from all application and support teams
• Track the overall program cost, spending, forecasting, variance, generate clarity financial reports and perform spend analysis
• Perform risk management, mitigate or eliminate risk/issues and escalate to higher management as needed.

Technical Program Manager

Confidential

Responsibilities:

• Created and managed project plan, migration plan and budget for multi-year (2+) multi-million ($9 MM) project
• Prepared various financial and status reports and presented to higher management on weekly / monthly basis
• Worked as E2E Project Manager/PMO for this initiative to uplift the application infrastructure for GMS (Global Merchant Services) portfolio
• Forecast multi-year technology investment roadmaps based on technical risk and operational improvements
• Facilitate AIU Roadmap creation by coordinating with Application and architecture teams
• Categorize and identify the applications which require infrastructure uplift and prioritize them based on the organizational road map and guidelines
• Work with application Architects and Directors to set the expectations and plan the uplift based on current project work and capacity
• Work with application PMs in order to collect and review the sizing & estimations and implementation plan
• Work with Central AIU PMO to get funding approval, prepare the budget plan for the year
• Financial management and PMO tracking using CA Clarity tool, yearly budgets ranging from $6 to $9MM
• Responsible to create master project DCs and release the fund to individual applications as per approval and need
• Track the cost, spending, forecasting, variance and progress of the uplift at E2E level
• Ensure timely completion of the uplift and utilization of the fund
• Identify applications / servers eligible for decommissioning and perform Cost Benefit Analysis
• Work with centralized decommission and application development team for smooth exit of apps/servers
• Track & ensure that the high risk and out of warranty technology infrastructures uplifted as per the plan/priority

Analyst Programmer/Tech Lead

Confidential

Responsibilities:

• Mainframe programming, designing and analysis
• Created and executed RFCs to implement new changes
• Facilitated JAD sessions to gather, discuss and document Business needs with Technical and Business owners
• Prepared and maintained Business Requirements Documents (BRD), Functional Requirements Documents (FRD), Software Requirement Specifications (SRS) and Requirement Traceability Metrics (RTM)
• Created documents like the Business Glossary, Actors Catalog and Data Dictionary
• Created test plans, architect design review documents, Implementation plan and status reports
• Developed detailed Use Case Diagrams and Process flow diagrams using Confidential technique