SUMMARY:

• IT Project Manager and Scrum Master (Agile Coach) with 12+ years of experience leading and delivering IT projects for the state/federal government, the media/entertainment industry as well as the banking/financial services industry.
• PMP as well as a Certified Scrum Master (CSM) with Waterfall and Agile Project Management expertise. Well - versed in planning, coordinating, scheduling and managing projects using both Waterfall and Agile methodologies.
• Strong technology and business background with the ability to assimilate both business and technology needs and work collaboratively to deliver projects and IT solutions designed to advance the goals and objectives of the company.
• Active “Public Trust” and other Security Clearance. Bilingual French. MBA, CSM, PMP.

PROFESSIONAL EXPERIENCE:

Project/Program Manager

Confidential, Bethesda, MD

Responsibilities:

• Manages the Process Automation Task Order 23 (TO23) composed of 4 projects aiming at building tools to control and streamline the processing of different requests and tasks, reduce errors and increase efficiency & collaboration.
• Manages multiple teams concurrently and reports on status, budget, timeline, risks, issues, dependencies etc.
• Acts as Scrum Master or Agile Project Manager to organize and lead technical resource, including analysts, architects, developers and testers to design and develop complex enterprise systems on budget and on schedule.
• Delivered key major releases such as TRAC 3.0 and promoted usage expansion and training across different D/O/C at NIH collaborating with various stakeholders to advance key priorities, build consensus and manage expectations.
• Coordinates software releases, Testing/IV&V and training execution working in close collaboration with the NIH SysOps team for off-hours deployments while transitioning Support to Operation and Maintenance (O&M) team.
• As Scrum Master/Coach I champion best practices, develops product backlogs, run daily stand ups, sprint planning, backlog grooming, burn-down charts, sprint reviews and retrospectives in a very collaborative teamwork spirit.
• Developed custom “Agile Timeline” to facilitate long-term planning and more structured delivery mechanism.
• Ensured maintenance of the TRAC application, resolving user issues and fixing bugs while using Innotas as a Project/Program Management tool to help stakeholders view status of ongoing priorities across all active projects.

Environment: JIRA, Planview/Innotas, SharePoint, PULSE, Github, Sonarqube, MS Project, SOW, SOP, CMMI Level 4, Big Data, ETL, SOA, SharePoint, ROI, EVM, EAC/ETC, SOA, XML, JAVA, MS Visio, SQL, Oracle, Microsoft Office.

Project/Program Manager

Confidential, New York, NY

Responsibilities:

• Managed the Fedwire Resiliency Program (FRP) composed of application development, system functional improvements and infrastructure projects aimed at advancing Fedwire system security and resiliency.
• Acted as a bridge between stakeholders and sponsors to clarify and resolve issues, identify challenges coordinate project activities and report on project status, risks, issues, dependencies, costs etc.
• Ran Status meetings, Steering Committee Meeting, Phase Gate Review Meetings, Budget and other project communication and metrics while coordinating project activities and controlling cost and quality.
• Worked with management to define measurable success factors and define how to align IT initiatives with broader organizational goals, objectives, best practices and security compliance.
• Led Data Flow Analysis efforts aiming at reviewing, inspecting, cleansing and transforming key data to uncover useful information that can be leveraged for strategic decision-making and system security enhancements.
• Performed in fast-paced environment managing multiple projects concurrently, coordinating project activities across cross-functional teams and interacting with diverse groups at all levels of management.

Environment: MS Project, Big Data, ETL, PeopleSoft, KPI, Rally, Waterfall, SDLC, SharePoint, ROI, Earn Value, SOA, XML, JAVA, MS Visio, SQL, Oracle, Microsoft Office.

Sr. Project Manager

Confidential, New York, NY

Responsibilities:

• Managed the Platinum Pool Product Line Efficiencies Program aiming at building web based applications and services designed to streamline the end-to-end processing of MBS platinum pool loans.
• Worked across multiple departments to gather information to make course corrections on project strategy, redefined project plan/approach, revisiting risks, issues and dependencies. Shortened project length and reduced cost by 13%.
• Fostered proactive “can do” attitude. Drove teams and vendor to collaborate with a sense of responsibility.
• Established and managed multi-million dollars budget while developing ROIs and other project financials.
• Acted as a bridge between management, stakeholders, the PMO as well as a third party vendor (Deloitte) reporting on project status, risks, issues, dependencies, costs, EVM etc.
• Led cross-functional colleagues of various backgrounds capitalizing upon good working relationships.

Environment: Rally, MS Project, Planview, Big Data, ETL, KPI, Security, SOW, EDI, SLA, html, CSS, JAVA Script, Waterfall, SDLC, SharePoint, Earn Value, SOA, XML, IaaS, JAVA, .NET, SVN, MS Visio, SQL, Oracle…

Manager, DevOps & Solution Delivery

Confidential, New York, NY

Responsibilities:

• Managed web and mobile Application development, System enhancement as well as COTS implementation projects including PORTAL, TeamSite Upgrade (CMS), Apple TV, HBOGO, the G12 Data Center Reorganization etc.
• Coordinated DevOps O&M activities as well as Confidential GO Core Release Management to prioritize, size, schedule and to implement bugs fixes, system improvements, testing and deployment of various HBOGO Core services.
• Worked in a fast-paced environment managing multiple projects concurrently, coordinating project activities across distributed and cross-functional teams at all levels of management, from technical and non-technical backgrounds.
• As Scrum Master I created project backlogs, burndown charts, ran sprint planning sessions, daily stand ups, backlog grooming, sprint review and retrospective ensuring open collaboration and continuous improvement.
• Collaborated with wide range of Product Managers, stakeholders, developers, engineers, management, producers and marketing to coordinate tasks, provide status reports while actively contributing to product strategy/roadmap.
• Led major initiative working with release engineers and completely automated HBOGO built/deployment process for ISO, Android, Apple TV, ROKU, Kindle Fire, PS3, XBOX and other connected devices...

Environment: Agile, GreenHopper, JIRA, Confluence, Clarity, SDLC, CMS, DRM, HTML5, SOW, SLA, Splunk, Sitescope, Omniture, SOA, Vendor Management, PeopleSoft, Continuous Integration, Web Analytics, XML, IaaS, JAVA, .NET, API, SVN, Nexus, Jenkins, GitHub, Puppet, CruiseControl, MS Visio, Goblin, CDN, JBoss, SQL, Cassandra…

Project Manager/Business Analyst

Confidential, Arlington, VA

Responsibilities:

• Managed software development projects such as the Sales Allocation Module (SAM), Direct Vendor Delivery (DVD) and Parallel Contracting as well as Operation and Maintenance of an Order Management Systems (OMS).
• Conducted requirements gathering meetings to gather/refine requirements and specs. Authored BRD, FRD, Use Cases and UML Diagrams such as Activity Diagram, Sequence Diagrams, Use Case Diagrams etc.
• Led status meetings with various group of stakeholders from all levels of management to provide project status and report on risks, issues and dependencies from project initiation to closure.
• Managed an average of 25 System Change Requests (SCR) per quarterly release. Gathered requirements for SCRs, authored Release Notes and drove releases from beginning to end.
• Authored Project Plans, RFQ, RFP, Project Schedules, BRD, FRD, Use Cases, Test Cases and RTMs for projects impacting very large and complex enterprise systems.

Environment: Waterfall, MS-Project, CostXpert, SVN, ERP, Electronic Data Interchange (EDI), SOP, Version Manager, Merant Tracker, ALM, Oracle, ETL, COTS, Big Data, MS Office, Sharepoint, XML, JAVA, JBoss, SQL…

Project Manager/Business Analyst

Confidential, Herndon, VA

Responsibilities:

• Confidential ( Confidential ) - Managed multiple software development projects for high profile web redesign initiatives while supporting the French Canadian work streams.
• Department of Public Safety of the State of CT - Managed system improvement initiative.
• ADP - Performed Data Analysis to find root cause of tax calculation issues. Reverse Engineered large-scale “big data” tax processing system to uncover issues and understand system behaviors.
• Performed Regression, System, UAT Testing. Created Use Cases, Activity, Sequence and Class diagrams along with other UML diagrams using MS Visio, Rational Rose and other diagramming tools.

Environment: MS-Project, JIRA, UML, ERP, Oracle, Big Data, CruiseControl, Jenkins, SVN, .NET, Web Analytics, Winrunner, LoadRunner, Test Director, SOA, PeopleSoft, SharePoint, MS Visio, CMS, SaaS, COTS, ETL, Electronic Data Interchange (EDI), Date Warehousing, Business Intelligence (BI), XML, JAVA, J2EE, .NET, JBoss, SQL, CostXpert, Rational tools…

Business Analyst/ Tester

Confidential

Responsibilities:

• Worked with users and stakeholders to identify, gather and document business requirements.
• Authored and maintained FRD, Identified Use Cases from the requirements and created UML Diagrams such as Activity Diagrams and process flow diagram using MS Visio. Authored Test Cases, Test plan etc.