Project Manager Resume Los Angeles, CA - Hire IT People

SUMMARY

Highly talented, versatile, and dynamic professional offering progressive years of experience within Business Analysis and Project Management.
Shows competency in conceiving and implementing unique strategies to optimize business operations, elevate productivity, and boost revenue.
Hands - on manager with comprehensive abilities in leading, training, and developing cross functional groups to deliver innovative solutions.
Remarkable skills in all aspects of project management, utilizing project methodologies such as Agile, Confidential, and Scrum.
Accustomed to working in competitive, challenging, and stressful situations.

TECHNICAL PROFICIENCY

Microsoft Office Suite: Word, Excel, PowerPoint, Access, Visio, Project, Visual Studio

Programming Languages: (Beginner) HTML, Java, C# (Intermediate) SQL

Business Applications: MAXIMO, Enrich, SAP, SQL Server 2008, 2012 and 2016, Cobra, Primavera, SharePoint 2010

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

Project Manager

Responsibilities:

Scrum environment in which my role varied between Product Owner and
Project Manager.Specialized in creating solutions for the 5 companies that we serviced spanning from
Subprime auto lending, InsuranceWebsites, and internal I.T. solutions.
Worked closely with development teams, stakeholders, users, and clients to ensure satisfaction and quality assurance of all delivered products.

Confidential

Project Manager

Responsibilities:

Managed multiple projects, to include development of custom solutions, to a variety of customers spanning from multiple industries like Automotive, Telecom, Logistics.
Responsible for reporting to Executives, budgeting and controls, personnel management, and meeting all project goals and deadlines.
Delivered on all projects within timelines and budgets.

Confidential, CA

Systems and Procedures Analyst

Responsibilities:

Lead I.T. advisor for the Resource Management Agency. Advisor to the Executives of the Agency on all
I.T. related issues. Wrote business processes and workflows for various software and department specific tasks.
Hands - on desktop technician that troubleshot all levels of service issues.
Also responsible for training and ensuring day to day business operated smoothly.

Confidential, CA

Project Manager

Responsibilities:

Implemented several solutions for the company and clients to meet business objectives, sometimes single handedly.
Created custom reports by utilizing Microsoft SharePoint s B.I. tools.
Managed help desk for system support for all systems. Created a website to help manage support calls.
Managed department budget and ensured that decisions were in the best interest of the company financially.
Used reports to help company manage financial metrics and other KPI s to actively manage vendors.

Confidential, Greenville, SC

Project Manager

Responsibilities:

Performed administrative functions for all systems to include configurations, minor database development and was tasked with a variety of functional roles as well.
Provided Maximo support to all users to include SME’s, Work Controls and Materials personnel.
Wrote technical specifications for Service Requests as well as Tier 3 support for users in the field via support box.
Performed Acceptance Testing and validated hot fixes, work flow implementations and process improvements.
Wrote ad-hoc reports and SQL scripts to assist in system monitoring and support.

Confidential, Irvine, CA

Business Analyst

Responsibilities:

Assumed responsibilities as Business and Systems Analyst as well as Project Manager during a transition period.
Translated business requirements into very specific product specifications.
Worked closely with internal teams and project specific Subject Matter Expert(s) in the definition, testing, training, implementation, and support of product specifications.
Applied industry standard analysis and documentation techniques such as data flow modeling, workflow analysis, and functional decomposition analysis.
Elicited requirements through interviews, workshops, and/or existing systems documentation or procedures.

Confidential

Business Process Analyst

Responsibilities:

Assumed responsibilities of Senior Analyst and performed multifunctional roles such as advisor, trainer, customer service, auditor, and database administrator.
Assist with the design, development and documentation of business processes.
Utilized Software Development Life Cycle methodologies to develop new version 7 of Maximo database.
Acting Work Controls and Materials Manager for an extended period while implementing new processes to streamline operations.
Rewrote Standard Operating Procedures for several departments as well as made suggestions to have articles of the Statement of Work amended.
Acted as a change agent to persuade Project and Program Managers to accept new processes and to have their support during transitional phases.
Responsible for creating and validating deliverables to the client and Program management. Temporarily was a liaison between company and client.