OBJECTIVE:

Project Manager

SUMMARY:

• Innovative, solutions - focused IT strategist and business leader with 17+ years of experience bringing comprehensive IT solutions to various industry sectors across Oil & Gas, Utilities, Power/ Energy, Telecommunications, Consulting, eCommerce, Government, Retail/ Marketing, Engineering, & Broadcasting/ New Media .
• Brings a record of success planning and managing large-scale high-complexity IT & telecom projects involving multiple stakeholders with competing and sometimes conflicting priorities.
• Leverages astute business judgement, thorough knowledge of the state of art in technology and finely-honed consensus-building skills to establish a common vision and strategy, translating it into a results-producing enterprise-wide action plan that aligns IT systems with business objectives.
• Acknowledged as a transformational leader, problem solver and trusted advisor with a genuine talent for effective change management, fostering positive and collaborative working relationships at all organizational levels.

SKILLS & COMPETENCES (BUSINESS & TECHNICAL):

Infrastructure: Infrastructure as a Service (IaaS), GIS (GE Electric Office/ Smallworld Business Integrator 4.3), Server Implementations, NetBackup, Telecoms/ Cellular technology, Radware AppDirector, SSL, Networks, AD, VIPs, Proxy/ Firewall implementations, VMware (server virtualization), Disaster Recovery planning/ management, Desktop implementation, Oracle Identity Management, ESB middleware, Cloud Infrastructure, CA SiteMinder infra, SOA architecture implementations, TFS, TMG, DFS

Specialties: Program and Project management, Business Analysis, Contract negotiation/ management, SLAs, Operational planning, Vendor management, Resource management/ planning (onsite & offshore), Risk management, Change/ Release management, Software licensing, Order management, IT/ Resource Procurement, RFP for Systems Integrators, Unionized workplace collaboration techniques

Business: PMO, PMI/ PMBoK, Prince 2, Agile methods, Waterfall, SDLC, PMLC, RMLC, ITIL, Quality Assurance, Testing and, Implementation of PM and BA processes, policies and templates for PMOs, UML, MS Office suite, Visio, PowerPoint, MS Project/ Project server, Primavera (P6)

Application: SAP ERP (HCM, PM, MM), Lawson/ M3 ERP, Software as a Service (SaaS), IIS, MSSQL, Oracle PL/SQL, MOSS/ SharePoint 2010, Oracle reporting/ HRMS, Oracle Web services, Distributed Systems, Web portals, eCommerce/ Retail, Digital Media applications, HP OpenView, Data Warehouse & reporting, Jira, Test Director, CRM/ ERP integration

INDUSTRY SECTOR EXPERIENCE:

• Telecommunications
• Consulting eCommerce/ Retail/ Marketing
• Government
• Insurance/ Banking
• Engineering
• Digital New Media/ Broadcasting
• Utilities
• Power & Energy
• Oil & Gas

EXPERIENCE:

Senior Project Manager, PMO

Confidential

Responsibilities:

• 3-way auto matching and allocation of payment transaction (cheque, EFT, Credit cards, Wire transfer)
• Cloud implementation of ReadSoft OCR technology (SaaS)
• APIs for over 23 integration interfaces for payment processing
• Read Soft / Alloc8 integration with TD/ Symcor banking Payment gateways (Cheque, EFT, Wire, Credit cards)
• M3/ Lawson ERP Payment Processing
• IDM (Infor Document Management) for transaction images and metadata and documentation e-Invoicing and Electronic Data Exchanges
• Auto Document Capture (ADC) for supplier invoices
• Change Management and process improvements
• OCR/ ADC and M3/ Lawson ERP system integration
• SaaS, RFP, implement COTS product, Vision documentation, Visioning exercises, Project Management plans/ Business Analyses, Stakeholder & Change management documents
• Server procurement and migration
• Server installs/ migrations, virtualisation of servers, SAN Storage
• Infrastructure load testing
• SSL implementations & certs, Active Directory setup, Virtual IPs
• Integrated security scan to mitigate against network intrusion
• Deployment and configuration of digital industrial scanners to enhance OCR technology
• Implementation of networking infrastructure for disaster recovery in Calgary data centre.
• Created project charters and detail project plans, project tracking and control management, project status reporting. Conduction project reviews with stakeholders, Vendor management, Resource planning, Business case, Financial modeling & cost benefits analysis.
• Managed six vendors with varying technologies, managed a budget of over $3M and a cross functional team of over 20 resources in three continents.
• Managed all aspects of Project Management including: project integration, scope, schedule cost, quality, human resources, communications, risk, and procurement management.
• Maintained issue logs, risk log, requirements document, budget tracking.

Environment: / Tools: M3/ Lawson ERP, Alloc8, OCR, ADC, PMI methodology, SDLC, MS Project, MS Office suite of products

Senior Project Manager, PMO

Confidential

Responsibilities:

• Robust platform/ pipeline to synchronize asset data between GE Electric Office (EO-GIS)/ Smallworld and SAP for 3 assets (Transmission lines, Power transformers and Distribution reclosers)
• TIBCO ESB platform
• COTS GE Smallworld Business Integrator (SBI) APIs to provide communication and messaging for integrations between Electric Office and external systems
• SaaS, RFP, implement COTS product, Vision documentation, Visioning exercises, Project Management plans/ Business Analyses, Stakeholder & Change management documents
• Synchronization of Compatible Units (CU) from SAP to EO-GIS Design Manager for Transmission
• Transfer Transmission EO design results to SAP and create a Compatible Unit work order
• Processes and technology solutions to support Disaster Recovery across multiple data centres
• Process for migrating future assets, Organizational Change Strategy
• Data Governance framework for the selected assets
• In corporate Business Approver data into SAP-HCM and SAP-PM data structures
• Develop new transactions and capabilities within HR and PM modules in SAP
• Championed HR organization structure changes
• Develop multi-user self-serve functionality to provide Business Approvers’ the capability to update/ change business approver data.
• Applied Change Control at the project level and managed project change impacts
• Developed RFP for the engagement of an overall System Integrator.
• Stakeholder and vendor management, Corporate PMO liaison, Risk Management
• Contract management & negotiations, Software licensing, SLAs
• Led cross-functional teams both Business and Technical to provide project and PMO direction
• Successfully provided meaningful project management insight to the Confidential project board
• Using Prince 2 methodology, developed the Starting-Up, Initiating, Managing & Controlling and Close-Out stage that includes project governance, stakeholders, objectives and approach, scope, risks, project board liaison.
• Facilitate estimating sessions for resources, technical solutions, project costs to develop project budget (variance reporting, accruals and forecasting).
• Responsible for all Project Board, project team, stakeholders’ communications and monthly highlight reports that include risks, issues, schedule updates, forecasts and s.
• Requirements facilitation and validation from Internal and External clients. End user and stakeholder feedback responses and Change Management
• Manage and update Disaster Recovery procedure and processes
• Work within 7-tier SAP Release Management landscape
• Virtualization of servers (VMware), Active Directory upgrades, VIPs, SSL certs, DNS, proxy/ firewall

Environment: / Tools: SAP (MM, PM,), Prince 2 methodology, SDLC, Primavera, MS Project, MS Office suite of products, Change Management, Stakeholder liaison

Senior Project Manager, PMO

Confidential

Responsibilities:

• SaaS, RFP, implement COTS product, Vision documentation, Visioning exercises, Project Management plans/ Business Analyses, Stakeholder & Change management documents
• Implementation of Account Linking/Unlinking (a.k.a. Service Subscription/Un-subscription)
• Profile management, Account management: View, Modify, and Delete Online Profiles, Self Registration, User Login, Password Reset, Access Control
• Conversion of existing users to new IDM on SaskTel Cloud offering
• Delegated Administration at the customer account level, IDM KPI reporting
• Hardware and software implementation.
• Threat Management Gateway implementation and network security enhancement
• Implementation of network communications backbone for Saskatoon datacentre, include VIPs, SSL Certs, Server rollout
• Server upgrade for the Centre of Excellence (CoE)
• Develop multi-user Web Sphere Portal for “mySaskTel” external customers
• MDM enhancement and upgrade to manage backend data for IDM and SaskTel Cloud infrastructure
• Oracle Identity Federation capabilities, APIs, Single Sign-on (SSO) on SaskTel Cloud OAM, OIM, ODSEE, OWSM
• Completion and presentation of a detailed Business Case, Stakeholder and Vendor management, Corporate PMO liaison, Risk Management, Contract management, Project Management insight to the SaskTel advisory board, revamped and turned around a complex project using Agile methods and core PMBoK/ PMI best practices, establish and lead cross-functional project teams & simultaneously manage multiple projects, Requirements validation/ gathering and feedback from internal and external clients via user groups and social media.
• Proposed and implement using Agile techniques by successfully introducing feature-driven project delivery strategy
• Work collaboratively and successfully in a strong Unionized environment and ability to propose ways of collaboratively working based on agreed collective agreements, provide meaningful project management insight to the SaskTel advisory board, proposed and implemented processes of budget savings by implementing a multi-phased approach to the Corporate PMO

Environment: / Tools: SDLC, PMI, MS Project, MS Office suite of products, Agile Methods, Unionized workplace collaboration skills

Senior Project Manager

Confidential

Responsibilities:

• Implementation of new server installs/ migrations, desktop installs, virtual servers, SAN Storage
• SaaS, RFP, implement COTS product, Vision documentation, Visioning exercises, Project Management plans/ Business Analyses, Stakeholder & Change management documents
• Build new Shared Services environment involving DFS services, Networks
• Windows servers/ desktop upgrades (+ re-imaging + windows 7 upgrade + office 2010 + desktop security patches)
• Create new process/ front-door for environment request
• Implementation of security scanning capabilities
• Infrastructure load testing
• Oracle Enterprise Service Bus (ESB) implementation
• Implemented a Virtualized platform of over 80 virtual environments (VMs), SSL implementations & certs, Active Directory, VIPs, Active Directory
• Production grade hardware and support for development services
• Integrated Source Control tool with Development Suite
• Integrated Project Management tracking/ reporting
• Integrated Watchfire security scan
• Integrated code analysis process with development
• Aggregation of code repositories
• Confidential .ca product catalogue + Order Management system
• Enterprise Distributed Cache, TFS, Oracle Web Services, CDN, Radware AppDirector (L7) load balancer, TMG gateway, XML parsing and SHTML
• Datacenters in Toronto and Quebec (Business Continuity), MOSS/ SharePoint implementation,
• Employee Enterprise Intranet Portal rebranding
• Confidential -Tube Video Portal (similar to YouTube)
• Confidential CMS’ HR Restricted Site integration with Oracle HRMS
• Confidential Canada Wikipedia
• Provide a single access point for all employees to the same information and content for the company.
• Provide a simple, unified, branded, and easy to use user interface.
• Provide search capability.
• Provide a Content Management System (CMS) for 45,000 Confidential Canada employees.
• Negotiated IT procurement of servers and all software licenses and Service level agreements, Contract negotiations, provide regular project status through reports and meetings, lead cross-functional project teams & simultaneously manage multiple projects.
• Create Project Charters establishing Scope, Schedule & Cost, managed the redesign of Business Processes and technology solutions in support of the Disaster Recovery Program (DRP) across multiple data centres, led Change management, Risk Management, Vendor management, Stakeholder liaison, create project work plan, managed off-shore tech team
• Develop, implements, maintains, and upgrades project management processes, budget, schedules, scope, lessons learned
• Identifying interdependencies and facilitate communications among task groups, run reports, when necessary take corrective action to align actuals with budget
• Managed a cross-functional team consisting of developers, Business Analysts and Quality Analysts. Define responsibilities for team members, prioritize workloads to ensure critical paths & deadlines
• Steers multiple simultaneous development initiatives from initial concept development and business case analysis through to design, testing, deployment and post-implementation support.
• Provides corporate senior management and stakeholders with
• Project status advisory and variance analysis, corrective action plans, milestone tracking
• Risk management & issue status, change management, project baseline status, s, and costs
• Project Estimation, Planning, Delivery, Resource Management (on-shore & off-shore), R&D and continuous process improvements

Environment: / Tools: Agile Methods, PMI, MS Project, MS Office suite of products, Visio, TFS suite, UML, Remedy, Linux, Oracle 10g Portal

Senior Project Manager

Confidential

Responsibilities:

• RFP, implement COTS product, Vision documentation, Visioning exercises, Project Management plans/ Business Analyses, Stakeholder & Change management documents
• Created project charters and detail project plans, project tracking and control management, project status reporting. Conduction project reviews with stakeholders, Vendor management, Resource planning, Business case, Financial modeling & cost benefits analysis. eHealth Ontario ITIL process integration guides (Change, Incident, Order, Service)
• HP OpenView Service Desk Upgrade & Enhancements project
• Smart Meter Monitoring Portal project eHealth Ontario Customer Self Service Portal project eHealth Performance Reporting Data Warehouse Project

Digital Project Manager/ Business Analyst, PMO

Confidential

Responsibilities:

• RFP, implement COTS product, Vision documentation, Visioning exercises, Project Management plans/ Business Analyses, Stakeholder & Change management documents
• Created project charters and detail project plans, project tracking and control management, project status reporting.
• Conduction project reviews with stakeholders, Vendor management, Resource planning, Business case, Financial modeling & cost benefits analysis.Vancouver Technology Incubator (infrastructure upgrade for Confidential )

Project Manager/ Business Systems Analyst

Confidential

Responsibilities:

• Involved in sizings/ estimations and technical reviews of Mobility telecoms projects
• Elicitation of Business Requirements
• Project planning and scheduling
• Serving as a PM/ Analyst Developer in the rollout of multiple Confidential Mobility projects
• Manulife Financial - Confidential Model Office & BI/ DW reporting portal implementation for Pensions management