Profile

Senior manager fiercely dedicated to an exceptional customer experience. Entrepreneurial spirited leader skilled in all aspects of business and employee management. Broad background that spans business development, supply chain management, fleet maintenance, scheduling, and budgeting. Skilled at managing large, varied portfolio of industrial equipment, quickly assessing market conditions and opportunities, planning and executing profitable optimization/marketing strategies, identifying while adhering to compliance policies. Demonstrated ability to develop, mentor and lead motivated, productive teams. Aptitude for quick action and attention to detail. 
Areas of competence:

Business Development

• Industry Contacts/
• Customer Base
• Negotiation
• Communication

Supply Chain Management

• Strategic Planning
• Logistics Coordination
• Contract Negotiation

Leadership

• Asset Optimization
• Fiscal Management
• Teamwork & Employee
• Development

Experience

Confidential– Scottsdale, AZ 2011–June 2012
Senior Manager

Maintained effective and efficient operations overseeing $16 million+ in rental fleet
Managed, mentored and directed full staff of 27 professional, technical, and administrative employees in both local and remote offices
Strategically planned, administered and directed store operations, including asset optimization, marketing strategy, budgeting, contract administration, project management, finance, operations and regulatory compliance
Implemented and monitored safety programs to support safe work environment and company safety initiatives
Performed vehicle and personal safety accident/incident reviews to determine root cause, recommend modifications to procedures and corrective actions
Additional duties and achievements:

• Increased revenue by 5% by acquiring and sustaining key customer accounts
• Inherited two year negative deficit and turned into profit within the first three months
• Ensured consistent growth of business through excellent customer service, workplace safety, financial accountability, and team-building management
• Drafted and managed company budget to coincide with business plan, focusing on forecasting, and asset expenses; actual P&L results tracked or exceeded budgeted targets
• Concentrated new business development and marketing efforts in a synergistic fashion to maximize asset values

Confidential– Bartlesville, OK 2008 - 2011
Branch Manager

Managed daily operations of $3.7 million rental fleet store including directing a staff of mechanics, sales reps, and drivers
Collaborated across teams and organizations to coordinate large shipments and turn-arounds
Analyzed equipment demand and weather relationship as well as customer use trends to establish monthly, annual and design peak day demand requirements 
Developed and managed capital and operating budgets for branch while continuously seeking opportunities to increase value and reduce costs; actual P&L results tracked or exceeded budgeted targets.

Additional duties and achievements:

• Increased earnings 6% within the first year of being hired to overhaul small producer and restructure staff
• Secured major refinery guaranteed 2 turnarounds per year, supplying 70% of their equipment rental needs
• utilizing one million dollars in fleet
• Monitored an assessment matrix for a planned replacement program for equipment, increasing annual
• replacements by 15% and reducing the cost per unit, as well as enhancing operational performance of overall fleet
• Moved underperforming store to a top performing division by implementing award winning customer service
• and quality assurance
• Developed $900,000 small equipment store into $4 million large area market competitor

Confidential– Tulsa, OK 2002–2008
Business Development Manager

Conducted market research, identified emerging market trends, and introduced marketing strategies
Penetrated markets that included individual and corporate accounts, realizing and exceeding sales goals
Additional duties and achievements:

• Established customer relationships leading to a 20% gain in revenue in the first six months
• Increased repeat customer base by 8% in the first two years
• Managed current customer relationships while developing new customers with a consistent 6% to 10%
• increase in sales each year
• Developed and implemented a nationwide marketing campaign

Confidential. – Tulsa, OK 1996-2002 
Purchasing/Hardware Division Manager

Managed the $1.5 million division of the $3 million company
Supervised a team of four hardware technicians insuring high quality service while monitoring costs
Monitored order and contracts for compliance and performance
Additional duties and achievements:

• Recommended and implemented cost effective purchasing procedures that resulted in 15% reduction of cost of goods sold
• Ensured timely delivery of merchandise through consistent communication and follow-up with vendors
• Built a continuous improvement culture by promoting CI methodologies and supporting implementation of projects

Confidential– Tulsa, OK 1995–1996
Warehouse Manager

Managed a multi-million dollar furniture distribution center
Supervised a team of eight to ten employees
Executed 200 to 300 hundred orders weekly, insuring on-time delivery to multi-state customers 
Coordinated and monitored deliveries to large volume stores 
Additional duties and achievements:

• Reduced damaged materials by 8% by creating and implementing new safety procedures
• Increased efficiency and decreased time to fill orders by applying task interleaving

Education & Professional Training

• Sage Insight Professional Summit
• RSC Leadership Skills Course
• STIHL Sales Training
• Sage Sales Boot Camp
• RSC Leadership by Management
• Disc Assessment Tool Training