Senior IT Management Consultant Resume

SUMMARY:

Over 25 years experience as an expert in Information and Communication Technology
Expert in internet, telecommunications and media throughout Italian and Latin American markets.
IT Executive with extensive experience as bridging point in cross - regional and cross-cultural IT strategy implementation.
Recent experience managing teams in diverse locations
Multilingual and fluent in English, Portuguese and Italian; proficient in Spanish; basic French.
Technical, marketing and sales management expertise.
Excellent organizational and problem solving skills, flexibility, with a strong emphasis on results.

CORE COMPETENCIES:

Project Management Product Management Management Consulting
Marketing Development Start-Ups Confidential
Digital Entertainment Value Added Services (VAS) Healthcare/Telemedicine

PROFESSIONAL EXPERIENCE:

Confidential

Senior IT Management Consultant

Responsibilities:

Management consultancy to open and establish the first New York office for Confidential, one of Brazil’s largest companies, focused on agribusiness, fuel and natural gas distribution, lubricants and logistics.

Confidential

Senior Project Manager

Responsibilities:

Managed several projects in the Telecom
Implemented Value-Added Services (VAS) platform for Confidential client.
System integration for Confidential 's latest Online Charging System developed in collaboration with Huawei
Developed a Commercial System (CRM Customer Relationship Management, Credit, Billing, Mobility) for the largest water provider in Brazil (over 7 million customers).
Defined all project methodologies, monitoring of schedules and deliverables, risk management, project status to key stakeholders and oversight of contract management.

VAS Manager

Confidential

Responsibilities:

Developed the offer of Value-Added Services (VAS) for the Confidential market in São Paulo.

Confidential

Site Manager

Responsibilities:

Successfully established the first office in Buenos Aires and built a local team.
Managed projects for Confidential Personal (application management, service delivery and service support).

Senior ICT Consultant

Confidential

Responsibilities:

Provided management consulting for the company’s start-up in Brazil with primary focus on telecommunications.

Confidential

Sales Manager

Responsibilities:

Developed and coordinated indirect sales channel of Olivetti concessionaires.
Established offers for the small and medium enterprises market (SME).
Developed training, planning and communications and defined sales goals.

Product Manager

Confidential

Responsibilities:

Managed 10 team members to develop the offering to the healthcare sector to lower costs and improve patient monitoring:
Performed analysis, solution proposal, service design and pricing to support sales force.
Developed telemedicine solution to remotely monitor fragile patients in their homes to measure and transmit vital signs via mobile phone to specialized processing centers.

Project Manager

Confidential

Responsibilities:

Defined requirements, architectural design, planning of development activities and end-to-end service level agreements (SLA) for “Broad Band Services Development”:
Designed and developed technological infrastructures supporting internet services for the main Italian entertainment portal ( Confidential ), including multimedia content.
Designed and developed technological infrastructures for television entertainment services based on Confidential technology.

Project Manager

Confidential

Responsibilities:

Designed and delivered technological infrastructures for Confidential Italia’s Corporate Services.

Project Manager

Confidential

Responsibilities:

Designed management system and defined company processes to support Confidential for Confidential Italia group, comprised of 50,000 assets, of which 10,000 were servers, across 10 data centers.

Confidential

IT Operations Director

Responsibilities:

Managed team of 90 people ensuring operation of 1,000 servers and 6 million users with a Service Level Agreement (SLA) of 99.5% uptime.

Project Manager

Confidential

Responsibilities:

Created the official Website “Jubilee 2000” for the Vatican to help organize events for the pilgrims:
Designed and developed a website in 10 different languages.
Managed 10 team members plus an additional 40 members of the internet editorial team.

Confidential

Project Manager

Responsibilities:

Managed a team of 15 through numerous cross-departmental projects:
Developed and put into production a self-service application, similar to e-Bay, for the creation of on-line virtual shops.
Managed the corporate Certification Authority for the issuance/publication of digital certificates.
Created an editorial system for the management of the Confidential Italia website.

Project Manager

Confidential

Responsibilities:

Created the first Italian “ Confidential ” service with an advertising content of 80,000 ads on a base of 3 million companies:
Directed over 30 team members.
Collaborated with numerous international provider.

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