SKILLS:

Rally, JIRA, SharePoint, Salesforce, Outlook, Scorecard Management, Proficient in Microsoft Office - Word, Excel, Power Point, Spread Sheets, Daptiv, IDX, CPT, ICD-9 & 10 HCPCS Medisoft, Lytec, Surginet, I-Suite, Kronos, PMM, Power Chart, Lotus Notes, Epic, Payroll, Insurance Payors, self-motivated, logical thinker, love to learner, pragmatic and confident, ability to multitask and work independently

PROFESSIONAL EXPERIENCE:

Confidential

IT Project Coordinator for PMO, Alpharetta, GA

Responsibilities:

• Manage Project Schedules, maintain and monitor project plans for Program Manager Project Managers, SET Engineers, GRID Engineers, Integration Analyst and QA Teams
• Track and monitor progress against timeline and key milestones, also tracked project related financial expenditures
• Managing, and track IT projects within Microsoft Excel Spreadsheet backlog, from inception to implementation to ensure that the clients’ needs are met as the project evolves
• Performs data collection, analytical research and root cause analysis
• Assign tasks to allocated resources and assist with schedule management provide weekly report
• Identify issues that may stall projects and address them with all parties involved, reforecast completion dates if needed
• Created productivity reports from Rally/Saleforce for Operations Team
• Handled and organized detailed projects with a high level of accuracy
• Business Support & Analytics Team, Performed Post Mortem Power Point presentations on completed projects to better understand why we had a profit gain or loss
• Managed all inflight projects at contract level using Saleforce information to track profit margins, Clicktime hours
• Waterfall/Agile/Scrum workflow for all task assigned in JIRA, Rally

Confidential

Surgery Scheduler, Front Desk, Medical Secretary, Atlanta, GA

Responsibilities:

• Coornaties on a daily basis coding functions for the Confidential Outpatient $75 million in gross medical charges
• A key person in meeting goal of 94% or higher for charge submission in the first 10 days
• Researched appropriate codes for diagnoses and procedures
• Assisted in monitoring of disallowance reports
• Investigated and resolved new, difficult or problem coding/billing procedures
• Attended educational in - services as appropriate for training
• Assisted with claims follow-up concerning coding inquires for outpatient billing
• Communicated with physicians and staff on documentation issues and clarification needed for accurate coding/billing
• In less than 1 year with the company I was offered 3 positions, in varies departments

Confidential

Office Manager, Decatur, GA

Responsibilities:

• Set up and organized, Computers, Patients accounts, Insurance Companies, and Filing system
• Responsible for all aspects of coding billing, accounts payable and receivable, Within 5 months of handling billing, revenue tripled, was given a $4K raise
• Participated in meetings with payer groups  (insurance carrier contract issues, payment issues, collection issues etc.) to become better educated on how to get the claims paid in a timely manner
• Ensured Staff and Physician complied with HIIPA, OSHA, and Policies and Procedures, took classes when necessary
• Scheduled, pre-certified, and confirmed all appointments, Patients visits increased due to reminder calls and cards, assisted the Doctor at Decatur, DeKalb and Northlake with surgeries
• When first getting started with the Practice, it had only been in business for 3 months, I agreeing to come on board for less salary than I previously earned negotiable by helping build the Practice, by the end of my 20 months I was able to double my salary

Confidential

Office Manager/Administrative Assistant, Tucker, GA

Responsibilities:

• Supervised, coached, trained, and cross trained, insuring everyone knew how to run the office
• Payroll, Quick Books, W2 forms
• Reconciled Patient accounts, won all expense paid trip to Canada, and other bonus
• August 2001 over the counter goal was $17,500.00 we actual collected $21,111.94
• October 2001 Total Charges $37,037.00 Total Collections $33,993.23 with 44% Cash
• Participated in all required Traveling every 6-8 weeks, Continuing Education Classes
• Assisted Front and Back office, seeing 250 Patients per week, started off as Front desk, promoted to Office Manager staff of 4 employees

Confidential

Project Coordinator, Tucker, GA

Responsibilities:

• Liaise for clients to identify and define project requirements, scope and objectives
• Assigned task to internal teams and assisted with schedule management, analyzing risk and opportunities
• Attended meetings to help prepare budgets with all involved internal and external parties
• Composed reports before and after meetings, giving up-dates on the progress of projects
• Acted as the point of contact and communicated project status to Sales, Accounting, Engineering, Customer Service support, as well as various clients/vendors in the field
• Ensured all managers were appropriately prepared for daily activities on or off site
• Supervised, and cross trained shipping clerk, started off as shipping clerk
• Issued all appropriate legal paperwork (e.g. contracts and terms of agreement) Processed and released orders from credit, to ship to customer,