PROFESSIONAL SUMMARY:

• Program/Project/Delivery Manager and Agile coach/Scrum Master with an Confidential certification as System Administrator as well as Integration and Infrastructure Specialist. The experience comes from having performed numerous high - responsibility roles in software development projects for various companies. Recently the roles have been Project Manager, Scrum Master, Integration & Infrastructure specialist and DevOps Lead.
• Solid in project management essentials of initiating, planning, executing, monitoring, and closing as well as processes, methodologies, tools, scope of management, budgeting, financial tracking, scheduling, resource management, solution identification and assessment, vendor selection, contract negotiations, gathering and writing business & technical specifications, and off-shore development center management. Proficient in Waterfall, Agile, Scrum, PMBOK and various project management methodologies.
• Hands on DevOps engineer and Integration/Infrastructure consultant. Implemented end-to-end automated DevOps pipelines for various Confidential middleware platforms. Implemented solutions leveraging Docker container technology, UCD plugins or ANT scripts for automation in a Jazz build engine, Jenkins and Bamboo. Strong scripting skills using ANT, UNIX shell scripting. Installed and configured various Confidential products in multiple platforms.
• Experienced Business Analyst working simultaneously with various end users across the globe in financial domain and convert them into Requirement and Test Specifications. He has also capable to provide Effective training, motivating and mentoring onsite and offshore team members as well. He also got experience in Architecture design, Performance Tuning, Load Testing, Sanity Testing, High Availability and Disaster Recovery.
• Possesses years of experience in leading small, medium and large development and operations teams, including architecting, designing, installing, developing, integrating and deploying legacy, distributed, multi-tier, object-oriented applications for public and private organizations. Works collaboratively with development teams both onsite and offshore as well as stakeholders to help their businesses achieve their business and technical goals.
• Strong communication skills, analytical, problem-solving, and management skills and ability to develop inter-personal relationships vertically and horizontally in the organization. Possess a positive mental attitude towards every situation and is a proactive person, a go getter and excels in producing professional documentation.

AREAS OF EXCELLENCE:

• Program/project management Integration and Infrastructure Installation, Migrations and Upgrades
• Scrum, Waterfall, Agile, PMBOK Issues & Risk / Change Management Partner & Vendor Management
• Banking & Finance background Healthcare domain expertise Production Support
• Confidential Technology expertise Monitoring & Automation Solution Architecture
• Quality Assurance Software Development Lifecycle Business Analysis
• Trainer and Mentor Customer Service/Engagement Financial Oversight & Budgeting
• Resource Management Release Management Product Development
• DevOps/ Docker Continuous Integration / Development Cloud and cloud services
• Core Skills - Project Management, DevOps, Integration & Infrastructure
• Implemented Prolifics Build Conductor, a ready-to-use automation engine for popular DevOps tools such as Rational Team Concert, Urban Code Deploy or other leading automation engines. Implemented end-to-end automated DevOps pipelines for various Confidential middleware platforms. Implemented solutions leveraging Docker container technology, UCD plugins or ANT scripts for automation in a Jazz build engine, Jenkins and Bamboo
• WebSphere BPM, Application Server, MQ, IIB & Confidential
• Conducted Infrastructure analysis and provided recommendations. Installed and configured on various operating systems. Worked with Patches, Upgrades and Migration. Developed scripts to automate configuration and deployment. Performed Infrastructure capacity planning and Performance Tuning. Executed Production Support and troubleshooting.
• Conducted Requirements gathering and planning. Installed and configured the product. Worked with advanced configuration of the process aspects of the platform. Mentored clients and teams. Performed migration from and to various versions. Developed and implemented Automated Build and deployment.

TECHNICAL SKILLS:

Smarter Process: Business Process Management, Decision Management, Enterprise content management

Digital Experience: Portal & Web Content Management, Social Business & Collaboration, End-to-End Mobile Development

Confidential Products: Confidential Cloud, Confidential SOA, API Connect, WAS, Connect Direct, WPS, WID, WMQ / IIB, WMB, WODM / ILOG, WSRR, WXS, Pure, Confidential, Data Stage, Data Power, Tivoli, ITCAM / APM

DevOps: Rational Team Concert, Prolifics Build Conductor, Urban Code, Jenkins, GIT, Docker, Chef, Puppet

API Economy: API Portal, API Gateway, API Hosting, API Lifecycle

Java Technologies: Java/J2EE, Java Beans, EJB, JSP, Servlets, JDBC, JNDI, SOAP, RMI, AJAX, Spring, Hibernate, DOJO, JUnit

WebServices: XML, JSON, WSDL, BPEL, SOAP, REST

Design Patterns: Object Oriented Analysis/Design (OOA/OOD), Model-View-Controller (MVC), Data Flow Diagrams (DFD), Unified Modeling Language (UML)

Solutions: API, B2B EDI, SOA, Data Integration, DevOps, ESB, Mobile

Scripting: Unix shell scripting, Jython, Python, ANT, JACL

App/Web Server: WAS, WebLogic Server, SunOne Web Server, Tomcat

IDE: Rational Application Developer Studio (RAD), Eclipse, WebSphere Studio Application Developer (WASD), Visual Café and Visual Age for Java

Database: Oracle, DB2, SQL Server, Informix, IDMS, VSAM, MS Access.

IT Security: Internet Security, Ethical Hack, App Scan, Vulnerability Assessment, Proxy-in-between, PKI Encryption, Certificate management, TCP/IP, NAT, FTP, SSH, HPPTS, SSL

Testing/QA: Mercury Test Director, Load Runner, Bugzilla

Other Technologies: ASP, Connect Direct (NDM), SQL Windows 3.1/ 5.0.4, Centura 1.5, C, COBOL, Easytrieve Plus, CICS, ADSO, JCL

Operating System: Sun Solaris, UNIX, AIX, HP-UX, flavors of LINUX, Windows, MVS/XA, OS/390

Hardware: AIX, SUN, HP, Confidential Mainframes ES9000

PROFESSIONAL EXPERIENCE:

Project Manager / Senior Consultant

Confidential, NY

Responsibilities:

• Leads an array of activities including initializing and planning projects, developing project cost structure, tracking and reporting project deliverables, managing risk, applying project management processes and tools and ensuring projects are completed on time, within budget, and with high customer satisfaction

Confidential, MA

Build & Deploy Architect

Responsibilities:

• Provide solution for continuous integration and continuous delivery ( Confidential ).
• Implement automated build and deploy process.
• Mentor and train the team on Confidential, Automated builds

Confidential, TX

MQ Architect

Responsibilities:

• Migrate MQ to v9. Architect the disaster recover solution.
• Provide mentoring and training in MQ concepts and support

Confidential, Reading, PA

Project Manager

Responsibilities:

• Manages the project effort, defines and manages project activity and provides direction.
• Worked with offshore and onshore team to make sure the delivery is on time with quality.
• Worked with the various stake holders to ensure effective cross team coordination and communication.
• Created and managed the task level project schedule for team and produced weekly progress reports based on the project plan

Confidential, New York, NY

Program Manager

Responsibilities:

• Implemented the solution successfully for various projects.
• Created and managed the program level and project level plans.
• Produced weekly status reports based and presented to various stake holders.
• Worked with the various stake holders to ensure effective cross team coordination and communication including external vendors and third parties.
• Performed advisory roles for changing requirements and testing demands (concurrent and duplicate transfers) by integrating with various players.
• Performed analysis on the requirements and provided technical design.
• Installed, configured MQ Confidential on various servers.
• Developed scripts for file transfers and automation for a very large number of transfers.
• Performed product upgrades from FTE to Confidential .
• Assisted in testing cycles conducted. Implemented solutions that fits the requirements of the project

Confidential, Springfield, MA

WAS Advisor

Responsibilities:

• Conducted Infrastructure analysis on the existing WAS environment.
• Analyzed the pain points and provided recommendations to be implemented.
• Conducted series of training sessions on problem determination, automation, scripting and Jython.
• Implemented health policies as a proactive measure to manage the WAS environment.
• Helped in day to day troubleshooting

Confidential, Juno Beach, FL

Confidential Lead

Responsibilities:

• Lead the requirements gathering for the migration. Planned the entire migration process.
• Migrated Confidential from v2 to v4 and integrated with Confidential .
• Installed and configured Confidential v5 and integrated with IIB 9.
• Mentored the team on installation, configuration and new features of Confidential

Confidential, Santa Ana, CA

WAS Admin

Responsibilities:

• Lead the planning f installation and architecture.
• Performed an iterative refinement of process.
• Installed and configured 7 servers with WAS.
• Configured clustering and automated with scripting.
• Provided support to application teams during testing.

Confidential, Indianapolis, IN

Confidential Lead

Responsibilities:

• Gathered requirements for the Confidential .
• Liaison to Salesforce integration via Cast Iron.
• Installed and configured Confidential v4.
• Mentored the team on installation, configuration and features of Confidential

Confidential, Newark, NJ

Delivery Manager

Responsibilities:

• Provided service delivery management for BPM Managed Services.
• Oversees the project effort, defines and manages project activity and provides direction.
• Responsible to deliver services described in this SOW, focusing on Availability, Management, Change Management, Incident Management and Performance Management.
• Builds and sustains effective communications with customer toward the goal of maximum customer satisfaction.
• Collaborated across multiple platforms, departments and people in different time zones.
• Provides the following point of contact services.
• Responsible to provide multi-tiered support, with different Confidential ’s for production and non-production environments

Confidential, Newtown Square, PA

Project Manager

Responsibilities:

• Oversees the project effort, defines and manages project activity and provides direction.
• Worked with project stakeholders to understand their workflow and pain points in their area of operation.
• Worked with the various stake holders to ensure effective cross team coordination and communication.
• Created and managed the task level project schedule for team and produced weekly progress reports based on the schedule

Confidential, New York City, NY

Program/Account Manager

Responsibilities:

• Spearheaded the project requirement study and came up with Functional Requirements document.
• Lead an array of activities including initializing and planning projects, developing project cost structure, tracking and reporting project deliverables, managing risk, applying project management processes and tools and ensuring projects are completed on time, within budget, and with high customer satisfaction.
• Coordinated with offshore for the deliverables and coordinate reviews with client for sign-offs and point of contact for the over project progress.
• Created and managed the task level project schedule for team and produced weekly progress reports to various stake holders

Confidential

Project Manager

Responsibilities:

• Oversees the project effort, defines and manages project activity and provides direction.
• Worked with project stakeholders to understand their workflow and pain points in their area of operation.
• Worked with the various stake holders to ensure effective cross team coordination and communication.
• Created and managed the task level project schedule for team and produced weekly progress reports based on the schedule

Confidential, Cincinnati, OH

Project Manager

Responsibilities:

• Worked with project stakeholders to understand their workflow and pain points in their area of operation.
• Coordinated with various stakeholders to conduct interviews with them to come up with a scope agreeable for all

Confidential, Providence, RI

Project Manager

Responsibilities:

• Worked with project stakeholders to understand their workflow and pain points in their area of operation.
• Coordinated with various stakeholders to conduct interviews with them to come up with a scope agreeable for all.
• Took ownership and worked closely with all team members for all the deliverables.
• Responsible for tracking project budget against hours and cost

Confidential, NYC

Project Manager

Responsibilities:

• Worked with project stakeholders to understand and document the requirements.
• Developed, managed and tracked project status and plan.
• Responsible for tracking project budget against hours and cost.

Confidential, New York, NY

Program/Account Manager

Responsibilities:

• Responsible for the successful planning, execution, monitoring, control and closure of a project.
• Created and groomed a team of 10 people to start the work from NY location.
• Doubled the team size to 20 people in a year, with a totally new team working from Bangalore, India location.
• Drafted and implemented Process work flow for the whole team.
• Drafted and implemented team structure with a buddy system and 3 step Quality Control process for every deliverable.
• Responsible for tracking and documenting status update every day .
• Responsible for tracking project budget against hours and cost.
• Created training materials that enable anyone to prepare and get ready to be productive from day one.
• Conducted training to the whole team in India as well as to new hires.
• Provided business stakeholders with regular status updates

Confidential, NYC

Project Manager

Responsibilities:

• Took charge of critical time bound project in a relative shorter time frame to deliver the project as required by the senior management. Provided technical guidance and reviewed technical documents to the vendor and helped manage the expectations of the company. Created and maintained integrated project plans for all the different component teams involved in the project. Worked and coordinated tasks with different teams and departments and escalated the relevant issues to respective people proactively.

Confidential, Boston, MA

Project Manager

Responsibilities:

• Reports directly to the CEO of the company and works closely with VP/CTO of engineering for product roadmap and client services projects as well as with Director of Infrastructure for all the infrastructure related projects. Spearheaded the infrastructure migration project that was required for maintaining client expectation in terms of Confidential by interacting with various vendor teams, local development teams, client services and service provider.
• Introduced agile methodology and scrum meetings to the existing processes to meet the rapid and dynamic customer requirements.
• Prepared test strategy and lead QA team to create test plans, ensure quality and performance.
• Prepared and implemented various process changes pertaining to change management, requirements gathering, customer support infrastructure etc.
• Managed product maps, client implementation and infrastructure projects and ensured completion.

Confidential, Boston, MA

Project Manager

Responsibilities:

• Drafted proposals for process re-engineering within the organization so that the IT department can adhere to the latest technologies and methodologies. Interviewed various people within the department to understand the roles that they were doing and proposed new team structure that’s required to meet the current technologies and requirements. Proposed a new agile development methodology that can comprehend the necessities dynamic and flexible user requirements. Revamped the business analysis process and created new templates and enforced process. Created and managed Project plans. Conducted daily scrum meetings, got updates from various teams and updated the status regularly to senior management as well as managed risk and issues in the project

Confidential

IT Lead

Responsibilities:

• Managed people, resources and project in accordance to the contractual obligations between Confidential and Confidential . Lead project team (customer, internal team and vendors) to deliver integration solution from development, testing, installation to acceptance. Created and maintained project plans. Analyzed customer requirements and provided detailed solution design and specification. Ensured solution delivered met customer requirements, was on time and within budget. Provided on-going support to customer on integration solution enhancements.

Confidential

IT Lead

Responsibilities:

• Managed people, resources and project in accordance with the contractual obligations between Confidential and Confidential .
• Lead project team (customer, internal and vendors) to deliver integration solution from development, testing, installation to acceptance.
• Created and maintained project plans. Ensured solution delivered met customer requirements, was on time and within budget.
• Worked as a Project Manager to manage, coordinate and implement Electronic Bill presentment and Payment product for the corporate clients in Asia Pacific, Europe and Latin American Countries.
• Developed and maintained business models. Worked with marketing team, clients and customers to understand the requirements and incorporated as core product functionalities. Managed people, resources and project in order to ensure successful delivery of complete solutions to customers.
• Worked closely with the product management to finalize the roadmap and product releases.
• Worked closely with the product testing teams to ensure product quality.
• Prepared and distributed reports and documents to senior management and other relevant stake holders.
• Provided mentoring to other team members and end users to enhance skills, business and functional knowledge.
• Identified risks, prepared risk mitigation plans and executed contingency actions
• Created and maintained Escalation plan. Investigated and resolved product issues brought up through the customer support in accordance with agreed processes and Service Level Agreements. Managed and coordinated Vulnerability Assessment Tests. Implemented and performed High Availability, Performance Tuning, Load Testing and Disaster Recovery for the application.