SUMMARY:

• 25 years experience in strategy development, global business process redesign, implementation and driving operational excellence in the pharmaceutical, healthcare, education, manufacturing and telecommunication industries.
• Trusted advisor to senior executives on strategic, tactical, and operations management issues in a variety of organizations.
• Skilled in advising senior executives, building consensus and providing operational direction to enhance business performance, improve customer value, streamline cost structure and increase revenue.
• Comprehensive business background and skill set focused on rigorous analyses to drive decision - making.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Project Manager

Responsibilities:

• Responsible for managing the deployment of the SuccessFactors product suite for customers, including Employee Central, Recruiting Management, Recruiting Marketing, On-Boarding, Compensation, Workforce Software and BenefitFocus.
• Provide strong project leadership to multiple SuccessFactors implementations concurrently. Roles include project governance, status reporting, stakeholder engagement, budget oversight and cross functional team coordination.

Confidential

Owner, Principal Consultant

Responsibilities:

• Document current processes.
• Transform processes to align with Confidential .
• Identify Localizations to configure into SuccessFactors.
• Create Standard Operating Procedures, Data Flow Diagrams and Job Aids with Translations
• Define Role Based Permissions
• Manage Data Migration and Validation, User Acceptance Training
• Develop Change Management plan, Training

Confidential

Senior Project Manager

Responsibilities:

• Workday HCM Consultant responsible for the support and maintenance of Confidential Workday HCM system.
• Project Manager for delivery of new functionality, integration enhancements, new interfaces, business process optimization, custom reports, test planning and execution.
• Resolve and escalate incidents with systems, interfaces, infrastructure and 3rd party vendors.
• Produce the HR Systems Roadmap in collaboration with the HR business and IT.
• Collaborate daily with HR, Payroll, Benefits, Recruiting and IT stakeholders.
• Monitor and troubleshoot Workday, iCIMS and SuccessFactors systems and interfaces.
• Project Manager for 4 Workday Upgrades.
• Manage system lifecycle change control process and documentation.
• Produce Executive Dashboards.

Owner, Principal Consultant

Confidential, Chadds Ford, PA

Responsibilities:

• Provide Managed Services around Workday including: Project Management, Business Process optimization and modifications, Data Loads through Confidential ’s, Integration design and development.
• Manage Benefit Vendors, Report Configuration, System discovery for enhancement opportunities, Upgrade support and Vendor management of additional HRIS resources.
• Monitor and troubleshoot Workday, ADP Payforce, ADP Connection, eTime, Taleo and SuccessFactors systems and interfaces.
• Technical Lead for the integration of an acquired company into Confidential ’s Workday HCM.

Technical Lead

Confidential, Wayne, PA

Responsibilities:

• SAP HCM Consultant responsible for the Confidential Management Systems. Partnered with Business Stakeholders to develop and implement third party inbound interfaces to SAP in order to minimize or eliminate manual data entry. Interfaces included Confidential, Confidential, Stock Administration and Flexible Benefits. Managed the testing and implementation of new functionality within SAP. Create SAP metric reports for Global HR leader’s analysis. Partner with IT to troubleshoot and resolve system issues.
• Project Manager for an Application Portfolio Management Pilot. Pilot gathered information on a significant sampling of applications utilizing standard information elicitation templates. Applications were organized by application value attributes primarily based on the strategic value, the financial investment and the application’s fit and integration into the larger portfolio of applications. Portfolio was analyzed through a business, technology, and asset investment and ROI view allowing the team to determine the true value each application provides to the company. Provided a Portfolio and Rationalization business case and execution plan.
• Test Manager for the SAP HCM ECC 6 implementation. Managed the Unit, Integration and Parallel tests for ADP Payroll, 401k Loans, Life insurance and Benefit Interfaces. Documented Business Process Procedures ( Confidential ’s) for numerous Personnel Administration, Personnel Planning, Organizational Management and Payroll processes.
• Developed the Confidential Confidential IT Strategy for the Commercial, R&D and Manufacturing groups. The project included reviewing the current applications and architecture, interviewing business stakeholders, and recommending a future application & infrastructure sourcing strategy, organization strategy, financial model and road map for implementation. Prioritized and led the projects through the Pre-Planning, Budget Preparation, and Finance Budget submission processes. Coached the Business Partners in creating the project descriptions and developing strategic IT Roadmaps.

Confidential

Principal Consultant

Responsibilities:

• For a large Global Pharmaceutical company, created the requirements and conceptual design of a comprehensive dashboard to measure the performance of the Solutions Delivery department, Effort focused on interviewing stakeholders, identifying the source of metric data and producing a prototype for the generation of metrics.
• Identified issues with the current state of the data and defined processes to improve the quality, collection and presentation of the metrics. Defined a pathway and next steps to institutionalize the developed metrics with regard to the end-state process and reporting environment, communication plan and training approach.
• For a large Pharmaceutical Distribution company, created a vision, strategy, and roadmap focused on the development of a "run organization” in conjunction with the implementation of SAP. This strategy and roadmap outlined the functions performed, staffing needed, and skills required. The model also highlighted the Run organization’s integration with the current operating environment and the overall Governance model.

Confidential

Director, HRMS

Responsibilities:

• Developed RFP and Led Implementation Partner Selection Process
• Managed Program Management Office consisting of Team Leaders from Implementation Partner, Technical Architecture, Human Resources, Payroll, Learning & Development and Change Management
• Developed and Managed Project Plan - Coordinate project team resources consisting of 60+ employees and consultants including offshore resources
• Utilized Accenture’s ASAP Methodology
• Continuously Monitor Schedule, Resources and Tasks
• Manage $42 Million budget and contracts for Hardware, Software and Professional Services
• Developed Production Support Process including the establishment of a Change Control process and SLA’s
• Communicate Project Status to Executive Steering Committee and Comcast Leadership
• Recruited and Staffed 10 key SAP external resources and 16 internal Subject Matter Experts
• Partnered with SAP to develop custom training for new staff

Confidential

Senior Manager

Responsibilities:

• Manage the migration of transactional and operational activities to the Global SAP Center of Excellence.
• Ensure Database Administration, Application Development and SAP Security activities are transitioned to a centralized group of on-shore and off-shore resources
• Develop processes for User Administration, Application Development and BASIS Administration requests
• Communicate and train the user base in the new processes
• Ensure no decrease in Service Levels
• Manage the initial Sarbanes-Oxley Compliance project
• Audit Finance and Information Management functions to ensure processes have sufficient and consistent controls
• Led the IM SOX remediation team to develop and test key controls for 10 areas including SAP Security, Change Management, Backup and Disaster Recovery
• Partnered with Finance on all SOX remediation teams
• Participate in Internal Corporate SOX audit and PwC’s external SOX audit for OBI, Confidential and a European manufacturing site
• Presented results to Confidential and Ortho Biotech’s President’s, CFO’s and CIO. Obtained management approval indicating Confidential and OBI’s controls around the financial reporting processes are adequate with no exceptions
• Lead implementation of Procure to Pay Shared Service Initiative
• Coordinate efforts between IM, Purchasing, Finance and Corporate Shared Service groups to transfer Procurement and Accounts Payable functions to Corporate Shared Service
• Managed the User Acceptance Test and Fixit Phases
• Support BioPharm Finance and HR and Confidential Corporate Services organizations
• Support clients in the normal day-to-day business with no perceived gaps
• Actively manage client IM projects
• Developed and managed numerous Process Excellence Projects including improving HR Data Integrity, achieving a significant improvement in the accuracy of employee demographic data by delivering the “Workforce Profile” - a portal enabling employee self service to effect change to personal information